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2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award
New (877) 438-4631 (877) 438-4631
Used (877) 438-5805 (877) 438-5805
Service (877) 438-5968 (877) 438-5968

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Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Hilton Head from DealerRater.

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Amy is the best Representative! So thoughtful, gracious and welcoming. A pleasure to interface with.

Amy is the best Representative! So thoughtful, gracious and welcoming. A pleasure to interface with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jeffrey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Kristen in service was awesome. Stayed in close touch. Helped sync my phone. Never rushed me. Very kind and professional. I had previously looked at purchasing a car there and the sales staff are amazing as well.

Kristen in service was awesome. Stayed in close touch. Helped sync my phone. Never rushed me. Very kind and professional. I had previously looked at purchasing a car there and the sales staff are amazing as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Service Advisor, Aimee Giansanti, was excellent with which to work. She is very knowledgable and helpful with the repair for my car. The repair itself was done as promised. Overall a very satisfying experience.

The Service Advisor, Aimee Giansanti, was excellent with which to work. She is very knowledgable and helpful with the repair for my car. The repair itself was done as promised. Overall a very satisfying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Thomas, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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No pressure. Transaction was seamless. Follow up service great! Kyler was awesome to work with.

No pressure. Transaction was seamless. Follow up service great! Kyler was awesome to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Patient and not too pushy. Let us drive multiple cars. Answered all questions thoroughly. Would have liked to take a car home and Make sure it fit in the garage.

Patient and not too pushy. Let us drive multiple cars. Answered all questions thoroughly. Would have liked to take a car home and Make sure it fit in the garage.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We felt so welcome and team is great to work with. Knowledgeable and caring. Definitely would recommend. Did more than expected. Would purchase here again.

We felt so welcome and team is great to work with. Knowledgeable and caring. Definitely would recommend. Did more than expected. Would purchase here again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service tech on video stated no additional recommendations at this time, yet 2 seconds later I get a notice that the cooling system needed a flush. The service video didn’t show any of the work being done or proof that this additional service was needed.

Service tech on video stated no additional recommendations at this time, yet 2 seconds later I get a notice that the cooling system needed a flush. The service video didn’t show any of the work being done or proof that this additional service was needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (843) 962-9517 when you have a chance. Thank you, and we look forward to hearing from you.

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Always a great experience. Service department goes above and beyond to ensure a positive experience

Always a great experience. Service department goes above and beyond to ensure a positive experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Vincent, our salesperson @ Audi, was excellent! All aspects of our sales transaction went very smoothly and we love our new auto! Thank you Vinnie and thank you Audi Hilton Head!!!

Vincent, our salesperson @ Audi, was excellent! All aspects of our sales transaction went very smoothly and we love our new auto! Thank you Vinnie and thank you Audi Hilton Head!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Appointments met by Service Consultant who reviews customer requests and offers additional services that may be due on the vehicle. Full details on what’s to be done and estimated costs are provided. Service Tech provides online photos identifying issues and Consultant provides details and costs to be considered. Entire process is completely transparent and professionally handled.i am completely satisfied with the communication and work completed that will keep my vehicle in tip top running condition.

Appointments met by Service Consultant who reviews customer requests and offers additional services that may be due on the vehicle. Full details on what’s to be done and estimated costs are provided. Service Tech provides online photos identifying issues and Consultant provides details and costs to be considered. Entire process is completely transparent and professionally handled.i am completely satisfied with the communication and work completed that will keep my vehicle in tip top running condition.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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See all 850 reviews