Audi Hilton Head

I’ve always been pleased with the service I have received at Audi. Aimee has always been helpful and a pleasure to deal with. I’ve heard that Audi will no longer make gasoline powered vehicles in the future. I also understand that there won’t be any more convertibles. This will be a big factor in deciding out next car purchase.

Audi of Hilton Head provided an excellent service experience. They were timely with communications and providing service. Adam was an excellent service advisor and I am very satisfied with my experience. My only suggestion, which I was told is being implemented in the near future, is providing complimentary loaner vehicles, especially for longer tenured service.

This is our 5th Audi.. 3 of which we have worked with this dealer in Hardeeville and the entire dealership has been topnotch.. the salesmen Mike and Alex, the finance and management gentlemen Phil and Dylan , including the service staff Amy and others, we have received the utmost respect, courtesy and professionalism with every visit. The salesmen are incredibly knowledgable and worked hard to make sure the sale of the the vehicle suited our needs . They are always available to answer any questions as well. The actual esthetics of the dealership makes you feel as if you are in your living room waiting for service on your vehicle. During sale negotiations Mike and Alex insured we were comfortable waiting for the deal to close.

Probably one of the best experiences I have had at a car dealership in a long time. The service consultant Kristin Andon listened to my problem and did everything in her power to make things right. Very knowledgeable and went out of her way to get to the bottom of the issue. Kristen is the kind Service consultant that wants me to continue to buy Audi’s. I have owned 7 of them and when I need another one this is the dealership I will go to for my next one.. Thanks again for such a great experience .@

The entire staff at Audi HH was attentive, friendly, and knowledgeable. They answered all of our questions clearly and concisely. The car we purchased was in near mint condition, and they gave us fair value for our trade-in. It was a surprise to us, but they handled our Florida registration as if we were there. The whole process from test drive to drive away was smooth and pleasant. We could not have asked for more.

I have always received great service and support from Audi of HH. Kristin is informative and helpful

Have taken my Q5 Quattro twice for an ENGINE light constantly On. I received my car back and after 4 days, for the third time the light came on !! Again. Very very disappointing!!!! I am seriously considering changing of brand.

Brought my car in to replace a tire that had a nail in it. The tire was ordered - I came back several days later - the tire was put on in a timely manner - Aimee in Service Dept is excellent

Service at ALL AutoNation dealerships charge 12.95% of the parts and labor charge for "customer pay shop charge for repair order" to a maximum of $69.95. This is outrageous and takes advantage of the customer. Another independent dealership charges a flat fee of $8.95. How can AutoNation get away with this????? I was only told by the service advisor that it is a charge for shop supplies, and not that this is a standard charge by AutoNation. I was offered a $150 credit for future service, which will also be charged up to $69.95 for a service appointment. In other words, if you have a repair for $540 or more, expect a flagrant charge of $69.95, over and above the cost of the parts and labor, plus sales tax on this charge. I will not support AutoNation in the future.

A rear tire got destroyed on I95 while traveling back to Montreal. We had a quick and great service from Aimee and team to get us backe on the road quick. Thanks all the team for the great work. Daniel