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Sewell BMW MINI of Plano

(1,107 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–7:00pm
Tuesday 8:00am–8:00pm 7:30am–7:00pm
Wednesday 8:00am–8:00pm 7:30am–7:00pm
Thursday 8:00am–8:00pm 7:30am–7:00pm
Friday 8:00am–8:00pm 7:30am–7:00pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (214) 919-0560 (214) 919-0560
Used (214) 556-5253 (214) 556-5253
Service (214) 919-0072 (214) 919-0072

Reviews

(1,107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sewell BMW MINI of Plano from DealerRater.

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Easy transaction!

This is my 2nd BMW (and I'm sure not my last) I've bought through Robin and each time it's been easy. He understands I know exactly what I want and doesn't beat around the bush. Him and his team member Max were outstanding from start to finish. Classic is lucky to have them on the payroll. He has a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review! Congratulations on your second BMW! We are so glad to hear that Robin and Max have earned your trust and business. We look forward to continuing our relationship in the future with you!

Great experience

This is the second BMW we have bought from Michael Snyder at Classic BMW in Plano. He is straightforward and made us feel like he was working hard on our behalf to find a us a good deal. I highly recommend going to see him if you thinking of buying a new or preowned car. Also, he always takes the time to make sure you know how the car works. Very knowledgeable about BMW! Also, zero pressure- he just wants you to be happy with your purchase. We will be back again when we need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your comments. We are so thrilled to hear that Michael was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and look forward to your return!

Couldn't imagine going anywhere else

Just purchased my second BMW from Classic and Robin McCormick and I truly couldn't be happier. I can't say enough good things about Robin - he is an excellent salesman who puts the customer first. It was a pleasure to work with him again in purchasing my second BMW, and I suspect that I'll be a customer for life. Not only is he incredibly knowledgeable about BMW and its competitors, he's responsive, personable and works to find the best fit for you. I would recommend him all day every day to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're glad Robin was able to help you out and that you're extremely happy with your purchase. We hope to see you again!

No pressure, Easy Transaction

Thank you to Michael Snyder for helping us find the right car for me. He was so patient with my decision and gave me different options and pricing for each car I liked. This really helped me decide what I wanted and what I wanted to pay. They also worked with me on my trade in and gave me a fair value. I am 100% satisfied with my decision and would go back to Michael if I decide to upgrade in a couple of years. I am enjoying my ride and really like my 320i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We appreciate your positive feedback and we are happy to know that your experience with us went well and that Michael was able to help you find the right car for you. It is also great that Michael was patient with your decision and gave you different options and pricing for the car you liked. We are glad to know you were 100 percent satisfied with your decision and that you are enjoying your ride. We hope to see you in the near future! Have a good day!

Great Sales Experience

I could not be more pleased with the excellent sales experience I had with my recent CPO purchase. Michael Snyder is knowledgeable, professional and does everything in his power to ensure you get the best deal possible and are happy with the entire experience. I am a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amy, Thank you for taking the time to leave us a review. We are happy to learn that you had an excellent sales experience with us and that Michael provided you with great service. We are glad to have you as a customer and look forward to seeing you again!

Outstanding buying experience

I’ve been purchasing BMWs from Robin McCormick at Classic BMW for a number of years. It’s always a pleasure working with him as well as the rest of the team at Classic. I’ve never been disappointed with my buying experience there. Keep up the great work Classic BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible review. We are happy to know that Robin has been providing you with excellent service throughout the years. Let us know if there is anything else we can help you with. We always look forward to your next visit.

Pre-Owned

This is my first BMW. Michael Snyder was most helpful in pointing out many of the details that are built into each of these cars and gave us a fantastic deal on the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your comments. We are so thrilled to hear that Michael was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

Great Service

I really had a great service experience when I had my car worked on at Classic BMW. My advisor Chip K helped my and he did a wonderful job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

I have been a Classic BMW client for several years and only have good things to say about their service department. I use Chip Koestler as my advisor and he does an excellent job for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Flat tire

Mallory made our flat tire experience very smooth, she really went above and beyond and we love the Classic team. Go see Mallory in service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.