Capitol Chevrolet

The entire team did what they could to help me. I couldn't have asked for anything more. I thought purchasing a vehicle at this very time was a long-shot, but Capitol Chevrolet pulled off some type of miracle. I will not stop saying great things about this company. My family and I thank you! Much aloha.

Overall, my experience with the dealership included several very positive interactions. Our salesperson, Sarah Lena, was wonderful—helpful, professional, and pleasant throughout the entire process. It was also my birthday, and she made a point to acknowledge it and make the occasion feel special, which I truly appreciated. Marcelo in finance was also great, Sales Manager BJ was good to work with, and one of the acting finance managers treated us very well. I sincerely appreciate the team members who treated us with courtesy and professionalism, especially Sarah Lena for helping make my birthday and car purchase memorable.

Nick was super as usual. Kept me on formed at each step. Very happy with today’s visit. Nick treats me like he appreciates my business. A very good representative for Csp Chevy.

Of all the dealerships l have visited this is by far the best one. No wonder the vehicles were going out the lot like crazy.

Anthony was excellent. He communicated with me the status of the vehicle. The work was done in a timely fashion. Thanks

Sales rep Duc was wonderful. Did a grest job explaining the trade in process to me and really tried to get me the best deal possible. The finance gentleman also did great at explaining things to me when I was asking questions. Definitely recommend going to Capitol Chevrolet for your next car purchase.

Frank Cerda was amazing. Made me feel lime family. He had a lot of patience and was very friendly.

the best ever willing to do whatever they possibly can to get u in vehicle

**STAY AWAY FROM THIS DEALERSHIP — ABSOLUTE CON ARTISTS!** These people are completely dishonest and deserve to be formally investigated. It all started when I brought my truck in for a routine oil change and was charged $120. Agreeing to that was the worst mistake I’ve ever made. Less than two weeks later, my truck alerted me that it was low on oil. I called **Daniel** to inform him, added oil myself out of fear of damaging the engine, and brought it back in. When I picked it up, the truck smelled so strongly of burning oil that we had to drive with the windows down. I called back—**Daniel** wasn't in that day—and it turned out they had spilled excess oil all over my engine. That should have been my first massive red flag. Soon after, the oil light came back on. I called **Daniel** again, and he told me to bring it in. He tried to convince me the truck had an oil leak, but I knew that was impossible—my driveway is brand new, and there hasn't been a single drop of oil on it. Losing 3 to 4 quarts of oil would leave a massive puddle. The "leak" **Daniel** showed me looked like someone literally wiped fresh oil onto an underbody part with a finger. Despite my instincts, **Daniel** insisted he was right, so I went against my common sense and paid $1,500 for the repair. A week after picking it up, the exact same low-oil issue happened again. Nothing was fixed—he just lied to take $1,500 from me. They then held my vehicle for two weeks without offering a loaner or rental. When I finally reached out to **Daniel** to ask for an update, he had the nerve to tell me I needed to pay for *another* oil change. I refused to pay another cent for a $1,500 job that wasn't done right. To make matters worse, when I got the truck back, the oil life monitor was only at 50%, making me suspect they only put half the required oil in. **Daniel** told me to just drive it for 3,000 miles or 3 months. Barely two weeks later, the exact same problem returned. I brought it back a fourth time, demanding a resolution. They kept my truck for a full week and did absolutely nothing—I had to be the one to call **Daniel** again to find out what was happening. After holding my truck for over three weeks total and taking $1,500 of my money, **Daniel** claimed this was suddenly a "new problem" that required more charges. How is it a new problem when it's the exact same issue I brought it in for originally? Now, **Daniel** wants me to pay for a brand-new engine or pay his mechanics $4,000 just to tear the current engine down. **AVOID THIS DEALERSHIP AT ALL COSTS.** They are con men, completely incompetent, and a total ripoff. I am sharing this everywhere, and I will be reaching out directly to Chevrolet corporate to ensure **Daniel** and this service department are held accountable for ruining my truck!

Many say not to visit a dealership with no vehicle in mind but there’s got to be an exception for capital Chevrolet because when I was ready to buy my first personal vehicle their staff was the most knowledgeable and transparent individuals I have met in the automotive industry so if you’re in the market give them a visit