Group 1 Mazda Denton

Mazda is always great help and great customer service. They always explain my service and lead me on the right direction.

Charge too much for standard maintenance items such as air filter, cabin filter replacement, Spark plug installation. Both cabin and air filter take 1 minute each, but get charged 1/2 installation for each one, = 1 hour labor? Spark plugs only takes 20 minutes on this year cx5. Being charged 2 hours labor on quote.

Bad experience, I felt disrespected as customer, long wait times and the service advisor was not helpful, at some point asked me if I wanted to talk with a sales person to trade my vehicle in so my service issue could be resolved! Im not planning to return to this dealership.

They always get it right the first time. Friendly & efficient. I feel safe driving on the road.

I’m 83 and I have bought a lot of cars, Best dealer experience I have ever had. They even filled up my tank. PROFESSIONAL from sales rep Ozzy to his manager even the finance guy was great.

Everyone at the service desk was extremely welcoming and very kind. All services were explained in depth and made me feel very assured. I will most definitely be strictly going to Group 1 Mazda in Denton. After this experience I wish I would have never bought my Mazda CX-50 when I was stationed in Washington, instead of waiting to experience this dealerships amazing customer service.

Very friendly, helpful staff. I bought my car there 5yrs ago and still go back for maintenance.

Classic Mazda in Denton has courteous staff. We have used their services for several years and are very satisfied with the service. We also purchased one of our two Mazdas from Classic. They are prompt and I never feel pressured to buy any suggested items. When they did note a service that was critically needed, the pricing was competitive and reasonable. I was also offered a ride home if the work would take more than a few hours. If a service was needed soon , but not critical, I was able to assess that and schedule that service at my convenience. Great dealership! Thank you Madison for your help today!

Very good service. I especially want to recognize the service representative at the front desk.

I enjoyed the waiting area. They have water bottles and snacks stocked for guests. My service advisor, Madi, was super great too :) She was very sweet and got me out of there at a great time :)