Reviews
Excellent Service as always, and I used the shuttle service while my car was being repaired. Denton Mazda has been a dealership I can trust.
Excellent Service as always, and I used the shuttle service while my car was being repaired. Denton Mazda has been a dealership I can trust.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Eric, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Tracey was fantastic! She handed our car?s service amazingly. She made sure everything was taken care of. I will continue to go to Denton Mazda for all my services.
Tracey was fantastic! She handed our car?s service amazingly. She made sure everything was taken care of. I will continue to go to Denton Mazda for all my services.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Karla, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. Please don't hesitate to reach out if there's anything additional we can do for you.
Everything was as promised. Everyone was pleasant and easy to work with. There was no irritating hard sell. I felt the price was fair and competitive with other dealers I had talked to. I enjoyed doing business with them and would recommend them.
Everything was as promised. Everyone was pleasant and easy to work with. There was no irritating hard sell. I felt the price was fair and competitive with other dealers I had talked to. I enjoyed doing business with them and would recommend them.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
Need a oil change i did not have appointment no problem got it done and I would recommend the dealership to a friend thank you, thank you
Need a oil change i did not have appointment no problem got it done and I would recommend the dealership to a friend thank you, thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Their communication with the customer in the service department gets a big fat Zero. They have one lady at the desk trying to handle all of the service side of things. If you drop your car off for service good luck getting an answer if you try to call them about anything. When your car is ready you won't hear about it from them. you will have to show up and find an actual person to let you know it's ready.
Their communication with the customer in the service department gets a big fat Zero. They have one lady at the desk trying to handle all of the service side of things. If you drop your car off for service good luck getting an answer if you try to call them about anything. When your car is ready you won't hear about it from them. you will have to show up and find an actual person to let you know it's ready.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We will take this feedback and make sure we use it as a learning opportunity for our team. Our communication should absolutely be better, and you shouldn't just have to show up to get updates on your vehicle. Again, thank you for your feedback and we will make sure we are better moving forward. Tyler Mitchell Group 1 Mazda of Denton General Manager [email protected]
Ozzy helped me purchase a new CX5 in minutes. We found the vehicle, the dealership gave me a good price for my trade in and we were done. Very Easy.
Ozzy helped me purchase a new CX5 in minutes. We found the vehicle, the dealership gave me a good price for my trade in and we were done. Very Easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Mazda Denton. Please don't hesitate to reach out if there's anything additional we can do for you.
Dealership got me in early and were very pleasant and help get me out quickly
Dealership got me in early and were very pleasant and help get me out quickly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very quick and professional. Love they sent videos. Of service. Will definitely go back for services.
Very quick and professional. Love they sent videos. Of service. Will definitely go back for services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Group 1 Mazda Denton is an excellent place to receive vehicle services. Their Service Advisor, Tracey Conyers, has provided good service advise on my Mazda3. Her customer friendly approach and commitment earn my respect to this dealership. I strongly recommend Group 1 Mazda Denton for your next service.
Group 1 Mazda Denton is an excellent place to receive vehicle services. Their Service Advisor, Tracey Conyers, has provided good service advise on my Mazda3. Her customer friendly approach and commitment earn my respect to this dealership. I strongly recommend Group 1 Mazda Denton for your next service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Yong, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Arrived for a State Inspection. I had made an appointment, and was immediately processed in. The techs called three things to my attention and I declined to accept service since they did not currently need to be addressed. No pressure was applied to have additional work done!
Arrived for a State Inspection. I had made an appointment, and was immediately processed in. The techs called three things to my attention and I declined to accept service since they did not currently need to be addressed. No pressure was applied to have additional work done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!