Reviews
I put a $1000 deposit down on a truck .
I put a $1000 deposit down on a truck . I didn’t end up getting it and still have not received my money back . Asked my sales man multiple times and nothing yet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, I apologize we took longer than you expected to return the deposit. I understand it's been returned now. BJ Holmes General Manager
Everyone there is so helpful and patient and make sure
Everyone there is so helpful and patient and make sure you get the right information and Chris Ashpaugh really explained everything to us and more 🤗🤗👍🏻👍🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service and service personnel were very professional
The service and service personnel were very professional and knowledgeable. The only thing that I was disappointed in was the length of time it took to have the vehicle serviced and returned to me. I know the dealership is very busy and you need to have an appointment to get your vehicle serviced or repaired, yet even though you had and appointment, your vehicle was moved into the shop, yet the time to complete seemed long to myself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They do good work but they don’t give feedback a phone
They do good work but they don’t give feedback a phone call would be helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
DJohnson, I apologize if our team hasn't communicated as well as they should. Thanks for letting us know. I can be reached at 330-354-6823 or at BJHolmes@HelloKahlo.com if you like. BJ Holmes General Manager
Everyone was attentive, respectful and proactive.
Everyone was attentive, respectful and proactive. They followed through and followed up. I did not feel pressured to buy and I felt like they went above and beyond to make this a reality!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karimemichelle, Thanks for the kind words. It's great to hear when our team makes you experience a good one. Enjoy your new Grand Cherokee. BJ Holmes General Manager
Quick service and extremely nice dealership with a very
Quick service and extremely nice dealership with a very clean waiting area. Service advisor was very knowledgeable and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department is very professional.
Service Department is very professional. This is my first new vehicle purchase from Kahlo. Brought my new truck in for a factory recall. My experience at the dealership has been excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ahmed was very attentive and customer focused ; the
Ahmed was very attentive and customer focused ; the service with the cars and the buying process was smooth and straightforward
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was extremely nice and efficient for the entire
Everyone was extremely nice and efficient for the entire transaction. Car priced extremely fairly and financing was a simple process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service was amazing.
Customer service was amazing. Staff were very friendly and helpful. Treated us with the utmost respect and kindness. Would definitely recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
