Skip to main content

Kahlo Chrysler Jeep Dodge RAM

(498 reviews)

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kahlo Chrysler Jeep Dodge RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

I put a $1000 deposit down on a truck .

I put a $1000 deposit down on a truck . I didn’t end up getting it and still have not received my money back . Asked my sales man multiple times and nothing yet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, I apologize we took longer than you expected to return the deposit. I understand it's been returned now. BJ Holmes General Manager

Everyone there is so helpful and patient and make sure

Everyone there is so helpful and patient and make sure you get the right information and Chris Ashpaugh really explained everything to us and more 🤗🤗👍🏻👍🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service and service personnel were very professional

The service and service personnel were very professional and knowledgeable. The only thing that I was disappointed in was the length of time it took to have the vehicle serviced and returned to me. I know the dealership is very busy and you need to have an appointment to get your vehicle serviced or repaired, yet even though you had and appointment, your vehicle was moved into the shop, yet the time to complete seemed long to myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They do good work but they don’t give feedback a phone

They do good work but they don’t give feedback a phone call would be helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

DJohnson, I apologize if our team hasn't communicated as well as they should. Thanks for letting us know. I can be reached at 330-354-6823 or at BJHolmes@HelloKahlo.com if you like. BJ Holmes General Manager

Everyone was attentive, respectful and proactive.

Everyone was attentive, respectful and proactive. They followed through and followed up. I did not feel pressured to buy and I felt like they went above and beyond to make this a reality!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Karimemichelle, Thanks for the kind words. It's great to hear when our team makes you experience a good one. Enjoy your new Grand Cherokee. BJ Holmes General Manager

Quick service and extremely nice dealership with a very

Quick service and extremely nice dealership with a very clean waiting area. Service advisor was very knowledgeable and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Department is very professional.

Service Department is very professional. This is my first new vehicle purchase from Kahlo. Brought my new truck in for a factory recall. My experience at the dealership has been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ahmed was very attentive and customer focused ; the

Ahmed was very attentive and customer focused ; the service with the cars and the buying process was smooth and straightforward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was extremely nice and efficient for the entire

Everyone was extremely nice and efficient for the entire transaction. Car priced extremely fairly and financing was a simple process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service was amazing.

Customer service was amazing. Staff were very friendly and helpful. Treated us with the utmost respect and kindness. Would definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.