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Shottenkirk Nissan Katy

(1,946 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (281) 305-4456 (281) 305-4456
Used (281) 766-1167 (281) 766-1167
Service (281) 766-1165 (281) 766-1165

Reviews

(1,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Nissan Katy from DealerRater.

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I had a wonderful Service Advisor this morning.

I had a wonderful Service Advisor this morning. His name was Martin Ortega 407 and he was honest and helpful. Everyone there was pleasant to talk to! Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Nissan Katy, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Great experience!

Great experience! Thank you to the Shottenkirk Nissan at Katy and the team for your guidance during this process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Great and fast service, as always!

Great and fast service, as always! The team is reliable, efficient, and goes above and beyond to make sure everything is done right. I really appreciate their consistency and professionalis

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Martin in the service department was excellent.

Martin in the service department was excellent. He delivered superb customer service and frequent updates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

I was given a great service.

I was given a great service. My car had an active recall, the associate was very friendly and explain with detail about the car’s service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Great service people.

Great service people. Always nice to work with and very experienced.and accommodating. Costs are reasonable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Nissan Katy. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

It was an awesome experience for us and we want to thank

It was an awesome experience for us and we want to thank Sergii , Merhan , and Joe in Finance for an awesome job done. We just love our 2024 Ford Edge and how it drives and handles Thank you gentlemen for a great experience!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Extremely helpful in returning my Nissan Sentra 2021,

Extremely helpful in returning my Nissan Sentra 2021, quick & fast service. Highly recommend this dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

They are very helpful and supportive They worked so

They are very helpful and supportive They worked so hard to get me the car Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Services is good, but price for oil change went up too

Services is good, but price for oil change went up too much. Might or might not return for oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!