Reviews
I had a wonderful Service Advisor this morning.
I had a wonderful Service Advisor this morning. His name was Martin Ortega 407 and he was honest and helpful. Everyone there was pleasant to talk to! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Nissan Katy, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Great experience!
Great experience! Thank you to the Shottenkirk Nissan at Katy and the team for your guidance during this process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Great and fast service, as always!
Great and fast service, as always! The team is reliable, efficient, and goes above and beyond to make sure everything is done right. I really appreciate their consistency and professionalis
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Martin in the service department was excellent.
Martin in the service department was excellent. He delivered superb customer service and frequent updates
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
I was given a great service.
I was given a great service. My car had an active recall, the associate was very friendly and explain with detail about the car’s service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Great service people.
Great service people. Always nice to work with and very experienced.and accommodating. Costs are reasonable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Nissan Katy. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
It was an awesome experience for us and we want to thank
It was an awesome experience for us and we want to thank Sergii , Merhan , and Joe in Finance for an awesome job done. We just love our 2024 Ford Edge and how it drives and handles Thank you gentlemen for a great experience!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Extremely helpful in returning my Nissan Sentra 2021,
Extremely helpful in returning my Nissan Sentra 2021, quick & fast service. Highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
They are very helpful and supportive They worked so
They are very helpful and supportive They worked so hard to get me the car Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Services is good, but price for oil change went up too
Services is good, but price for oil change went up too much. Might or might not return for oil change.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
