Reviews
My experience with Ron Carter was excellent!
Once I had bought my car, Daniel Morales helped me get my sync set up and showed me all the cool features my car contained. He was super helpful, professional and friendly. I would definitely recommend him and the Ron Carter team to anyone looking to buy a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It's great to know Daniel was able to provide you with the helpful, professional and friendly service Ron Carter Autoland is known for. Please feel free to call or stop by if there is anything else we can do to help you. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
buying another vehicle from Tony G.
Tony always makes my buying experience a breeze. This the second vehicle I've bought from him and the sixth overall from Ron Carter. I wouldn"t buy from anyone else..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure to read about your sixth car-buying experience at Ron Carter Autoland. Congratulations on your new purchase! Tony’s sales excellence is always consistent, and I’m glad your experience with him supports that. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Hassle free experience.
My car buying experience exceeded my expectations because it was hassle free and pressure free. It was a very pleasant experience. Kyle is great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Teresa, thank you and congratulations on your purchase! We are so very pleased that Kyle and the entire team could make your visit pressure free and hassle free, and we believe that's how every car buying experience should be. Please feel free to contact us if you have any questions on your new vehicle. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Best dealership
My purchase of a 2014 Silverado was the best experience in purchasing a new vehicle I have ever had (I had to put a different make in the vehicle brand selection box, because they do not have a selection for Chevy vehicles). The sales representatives were very professional and very easy to deal with. Elie Gabriel and his trainee Ashley Albanese were by far the most pleasurable and courteous sales representatives I have dealt with. They truly are a great asset for the dealership and they should be proud to have them working for them. I will recommend Ron Carter to anyone who is looking for a new vehicle. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean lot to us, Charles. We appreciate your feedback and are happy to hear that Elie and Ashley were able to meet your needs. At Ron Carter Autoland, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and as enjoyable as possible. We look forward to assisting you with your future sales and service needs. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Excellent Service
5th vehicle purchase at Ron Carter. The service is top notch. I value the friendly experience we received once again. Thanks very much for the great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Ron Carter Autoland. Please feel free to contact us if you have any questions on your new vehicle. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
$80,000 Worth of Disappointment!!!!
I made this purchase fairly easy. I had my financing in order and I already had my vehicle picked out. I saw it one day, and went to buy in the next (I had test driven one at a different dealership). I was often sitting and waiting while my sales man worked several people at the same time. Nobody even went over the car with me. Even when I bought it back in bc the car wasn't working right, and I wrote in the note to the service department that I needed an orientation - nothing! When I came to pick the car up, nobody helped me. Nobody called to let me know my plates were in. They sent me out with expired paper plates. I drove WAY out of my way and it was NOT worth it. I was hassled for everything they needed, but when it came to MY needs - it was like a ghost town in there. I returned several times but was never assisted. They sold me a faulty car (screen flickers, loud outside noise, rattling, transmission pulls, car sputters, etc.). I bought a brand new, $80,000 Denali/Yukon XL and was treated like garbage. I also told them I wanted to return the car (as they advertise you can return the car within 5 days). Of course they really don't let you - they just say they will fix the problem.....until the 5 days is over and then they don't have to honor it. There were other shady things too that had to do with credit union and being a veteran, but that's a whole other issue!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Decent.
I had all my paper work completed early before noon on Tuesday. I arrived that afternoon around 4 to find that my vehicle wasn't ready to be driven home because the inspection nor the detail had even begun! I was very disappointed. Kyle did get the ball rolling but I wasn't able to drive home until 630 that night. Christopher and Kyle were extremely helpful throughout the whole buying process, the only snag was me picking up the Jeep. Had that not been a part of the experience I would have rated this much better.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
No Pressure
Walked in on a Saturday, with no idea what kind of car In mind. Steve Slaughter and Cody asked a few questions as to my needs. Test drove one and did not like it. Steve asked "Have you ever thought of a Buick"? No, so they showed me one and after the test drive I loved it. Walked in on a Saturday with no brand in mind. Met Steve and Cody. After a few questions, they showed me a few cars that met my needs. After the second test drive I found the car I wanted. The problem was my husband was at work. Steve said ok come back Monday morning. Which we did. I am now the owner of a new Buick SUV.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Steven and Cody were able to help find the perfect car for you!. At Ron Carter Autoland, we always strive to provide the utmost in quality and customer satisfaction and we try our best to make the car buying experience as easy and pressure-free as possible. If you need anything else in the future please feel free to come back and visit us any time! Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Great
Fleet device Ben . Came to see a truck. Showedit to loved it. Then Don Wolfe. Great job. I'll be sending other people there. Feel like someone cares. Greg (Detroit )
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg, we cannot thank you enough for your wonderful review of Ron Carter Autoland and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Excellent Customer Service!
Great experience with an outstanding and professional sales staff. I have, and will recommend Ron Carter's auto dealerships to my friends and family for all of their new and used car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Ron Carter Autoland was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Please feel free to contact us if you have any questions on your new vehicle. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
