Reviews
Finance department are idiots
Just go and try to deal with them and it will become apparent...enough said! (And I paid cash!!!) I can not put a name because the idiot would not come out of his kingdom office!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great expereince
They went out of their way to take care of us. When I found a vehicle that I liked they drove it to me to look at. They even came and picked up my trade in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Diana and thanks for your kind words! We appreciate our sales team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Awesome experience the outcome was even better !
Salesman was awesome, answered all questions asked. Found exactly what I was looking for In a short period of time, liked the financing people as well ! Walked out with a new FORD !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share with us, Eric! The goal of the Ron Carter Autoland team is to ensure an efficient and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Don't hesitate to reach out if you have any further questions or needs. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Great overall experience
Whole experience was great. Friendly salesmen and management. Would definitely will go back and would recommend to my friends as they are such a quality dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jim, thank you for taking the time to give us feedback on your latest purchasing experience at Ron Carter Autoland. We're glad to hear that our sales team was able to give you an overall positive experience. Thank you for your business and enjoy your new car! Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
As usual, my experience at Ron Carter was Outstanding!
The salesman was very polite, informative and professional! I was shown several vehicles that were what I was looking for and allowed me to pick out the best deal for my budget! The finance department also was very good selecting the best package for my new vehicle..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent feedback! We're glad to hear that our team was polite, informative and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Best Experience
Mr. Wolfe was the best all the staff was the best I am super happy and proud of my Car and just thank the guys there they made everything so easy for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review! We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we are very happy that they were there to take care of you! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
already wrote a review...
I appreciate the way Christine handled all of my purchases. She is very knowledgeable and courteous! In the future, I will be more than happy to deal with Christine again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase, Joel! Thank you for taking the time to write about your experience. It's great to know Christine was able to provide you with the courteous and knowledgeable service Ron Carter Autoland is known for. Please feel free to call or stop by if there is anything else we can do to help you. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
First auto buying experience
I walked in to Ron Carter on a recommendation from my brother. I was unsure what I was gonna find because I was shopping for something very specific with a very specific budget. I can tell you that David Lopez is a wonderful person to deal with. He helped me find exactly what I was looking for and made me feel like I was more of a friend/part of a family. He had excellent advise not just with buying a vehicle, but he also gave great advise on how to improve my credit from what it is. They got me a fantastic rate and made me feel very comfortable. I will be buying from Ron Carter and David Lopez as long as they are selling cars. I will recommend both to everyone I know. Thank you for the amazing car buying experience. David deserves a raise!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this excellent review. We are so happy to hear that David was able to help find the perfect vehicle for you! I'm delighted that we could make you feel like a part of the Ron Carter Autoland family with your recent purchase. Thanks for your recommendation and we hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Purchase of new vehicle
I had gone to other dealerships trying to purchase a vehicle, and the value on my existing vehicle was so low that they wanted payments out of my reach. I went to Ron Carter and was given an agent that was at the front door, and it was raining and he helped me into the office area. He was assigned to me, Christian WIlliams, a very nice individual. Wonderful person to work with, he took my phone calls, we went over everything to see what could be worked out, I was interested in the pre-owned CHrysler Town & COuntry and that could not be worked out due to the unpside down on my vehicle. So I left the dealership, he called me and said he had talked to management and that we could work out something on a new vehicle, was I still interested. I explained the need for a high sitting up vehicle to keeps the legs straight, and one that was not close to the ground. We went over a few and I mentioned the Ford FLEX, and it took off from there. I am now in my new FLEX and it is wonderful, great driving vehicle and roomy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your brand new Flex! Christian is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. At Ron Carter Autoland, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581
Excellent Salesperson!
Louis Whitecotton was great! Excellent service during and after the sale! I highly recommend asking for him if you visit the dealership - you won't be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rich, thanks for this great review! We can't tell you enough how much we appreciate Louis and our sales team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you for your recommendations and we look forward to working with you again in the future! Ben Waxman | Internet Director | bwaxman@roncarter.com | 281-388-8581