Chula Vista Auto Group

service department was responsive and fair, got me fixed up on time! Very great experience, which I did not expect.

I have had a great experience with Chula Vista Ford and the staff that work there.

Good customer service my car was fixed correctly is working the way it should be working.

Raphael my sales person was great with no pressure and on time and quote was exact price

Good service people are polite and good price and quality work and also close from work.

Great Service! Took my truck in for a routine oil change everything went great! Darren Bruce is the best service advisor in San Diego 👍🏾👍🏾

I would like to extend my sincere appreciation to Carlos at Chula Vista Ford for providing an exceptional vehicle purchasing experience. From beginning to end, he demonstrated outstanding customer service, professionalism, and genuine courtesy. Carlos made the purchase of my 2026 Ford Maverick seamless, efficient, and enjoyable. He was knowledgeable, attentive, and ensured that every step of the process was handled with care and transparency. His commitment to providing an exceptional customer experience was evident throughout the entire transaction. If I could give more than five stars, I certainly would. Carlos is a tremendous asset to Chula Vista Ford and is highly deserving of recognition for his dedication and exemplary service. I highly recommend working with him and sincerely thank him for making this such a positive and memorable experience.

Chula Vista Ford was extremely helpful with having my car serviced for a recall. They contacted me as soon as they were able to perform the update and scheduled me within the time and date that best worked for me. Worked was complete promptly and they even washed my truck. Great service and the service advisor was awesome. Can’t complain about anything.

Darren Bruce at Chula Vista Ford genuinely earned this review. He handles all the maintenance and service on my dream F-150, and he's become my go-to guy for anything I need. I would never trust anyone else as much as him when it comes to my truck. He's always honest, communicates clearly, and gets the job done right and on time -- every single visit. He sets the gold standard for what customer service should look like, and honestly, all those awards you see posted on his desk, he's truly earned every one of them. I 100% vouch and highly recommend him. There's a reason he's Chula Vista Ford's top service advisor. If you're looking for a service advisor who actually has your back, ask for Darren no doubt about it.

Great communication. Gave updates and pictures of work being done. Friendly people. Big fan of the service delivery option.