Reviews
I am very satisfied ! Excellent service from all the Staff I highly recommend your company
I am very satisfied ! Excellent service from all the Staff I highly recommend your company
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional…contacted me regarding recall I had not responded to … helpful , clearly explained issue .
Very professional…contacted me regarding recall I had not responded to … helpful , clearly explained issue .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service rep was awesome, great communication, prompt accurate service, left with the feeling I had a conversation with a friend
Service rep was awesome, great communication, prompt accurate service, left with the feeling I had a conversation with a friend
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They helped with what I needed and were transparent with what needed to get done.
They helped with what I needed and were transparent with what needed to get done.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience at Chula Vista Ford! Andre was awesome to work with and made the whole process super easy and stress-free. He was friendly, helpful, and made sure everything went smoothly from start to finish. Really appreciated how easy he made everything for us. Great customer service all around. If you’re heading to Chula Vista Ford, definitely ask for Andre!
Had a great experience at Chula Vista Ford! Andre was awesome to work with and made the whole process super easy and stress-free. He was friendly, helpful, and made sure everything went smoothly from start to finish. Really appreciated how easy he made everything for us. Great customer service all around. If you’re heading to Chula Vista Ford, definitely ask for Andre!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chula vista ford took care of me in the friendliest and speediest manner. They gave me the services my for my Ford Edge and safety advice for an additional one. I did appreciate that they didn't try to push unnecessary services on me, but did tell me what to expect for some upcoming services that may be needed and what to expect upon my next oil change. Make sure to ask for Andre!
Chula vista ford took care of me in the friendliest and speediest manner. They gave me the services my for my Ford Edge and safety advice for an additional one. I did appreciate that they didn't try to push unnecessary services on me, but did tell me what to expect for some upcoming services that may be needed and what to expect upon my next oil change. Make sure to ask for Andre!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have had a few good experiences with the service department at Chula Visita Ford unfortunately this was not one of them. I scheduled my car for a recall fix. It was picked up via vale, which was great. However, later that day I received a call from Chula Vista Ford stating they did not have the part and could not fix the recall issue. Said they call me to reschedule the service. I never received a call. Very port planning to not have the parts for a pre-rescheduled service. I was replying on it being fixed that day and now I’m not sure when I’ll have the time. Also very poor fall through for not calling me back to reschedule the service.
I have had a few good experiences with the service department at Chula Visita Ford unfortunately this was not one of them. I scheduled my car for a recall fix. It was picked up via vale, which was great. However, later that day I received a call from Chula Vista Ford stating they did not have the part and could not fix the recall issue. Said they call me to reschedule the service. I never received a call. Very port planning to not have the parts for a pre-rescheduled service. I was replying on it being fixed that day and now I’m not sure when I’ll have the time. Also very poor fall through for not calling me back to reschedule the service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Need more communication with customers when leaving car for maintenance or repairs. Other is okay.
Need more communication with customers when leaving car for maintenance or repairs. Other is okay.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service at Chula Vista! José Gómez is very kind and efficient., Thank you very much
Excellent customer service at Chula Vista! José Gómez is very kind and efficient., Thank you very much
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional Services at its finest Great Staff and Employees ready to Assist with the best Help
Professional Services at its finest Great Staff and Employees ready to Assist with the best Help
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair