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Chula Vista Auto Group

(366 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–5:00pm 9:00am–5:00pm
Thursday 9:00am–5:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed

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Reviews

(366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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Sorry, but I have no comment on the dealership at this time, maybe in the future.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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They were pretty clear and willing to help me, not like the other dealership on Ball Kia. Here I actually got help to do the service of my car without any further inconvenience. Additionally, Daniel Fabian was great at giving me all the information I needed, at all times

They were pretty clear and willing to help me, not like the other dealership on Ball Kia. Here I actually got help to do the service of my car without any further inconvenience. Additionally, Daniel Fabian was great at giving me all the information I needed, at all times

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Súper contenta , el chico que me atendió muy amable y atento , el servicio excelente gracias 🙏

Súper contenta , el chico que me atendió muy amable y atento , el servicio excelente gracias 🙏

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everytime I get my car serviced the customer service , attention to detail about the maintenance needed on my vehicle , and the service done is always great.

Everytime I get my car serviced the customer service , attention to detail about the maintenance needed on my vehicle , and the service done is always great.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Got my oil change service as promised from having bought my car with them, they sent me a video of the state of my car and finished on time as promised

Got my oil change service as promised from having bought my car with them, they sent me a video of the state of my car and finished on time as promised

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service. They were up front about costs. The communication wasn’t pushy but very effective.

Great service. They were up front about costs. The communication wasn’t pushy but very effective.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service people is great, but the service cost is way to high, if there is other place with lower cost I’ll select it.

The service people is great, but the service cost is way to high, if there is other place with lower cost I’ll select it.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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I made the appointment the dealer accepted the car on time. The work went well and daniel was great

I made the appointment the dealer accepted the car on time. The work went well and daniel was great

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very nice, and the customer service was great! We worked with Julio and Pat, and both were very attentive and helpful.

Everyone was very nice, and the customer service was great! We worked with Julio and Pat, and both were very attentive and helpful.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always provide excellent service and comunication with us. No doubt to recomendate with our family and friends

Always provide excellent service and comunication with us. No doubt to recomendate with our family and friends

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 366 reviews

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