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Chula Vista Auto Group

(341 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–5:00pm 9:00am–5:00pm
Thursday 9:00am–5:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed

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Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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Muy buen servicio y muy amable Celia. Es quien me atendio quedé My satisfecho gracias

Muy buen servicio y muy amable Celia. Es quien me atendio quedé My satisfecho gracias

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly. Just took too long. I Waited 3 hours for oil change. But the service person was very kind and good employee. No complaints on him.

Friendly. Just took too long. I Waited 3 hours for oil change. But the service person was very kind and good employee. No complaints on him.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department have a excellent customer service especially the only female advisor the best a service could provide thank you!

The service department have a excellent customer service especially the only female advisor the best a service could provide thank you!

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was excellent and communicated well. Kept me informed of all the work that was getting perform

Service was excellent and communicated well. Kept me informed of all the work that was getting perform

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service was fast and the team members were very corteous and accomodating. Big shout out to Mario! You’re the best!

The service was fast and the team members were very corteous and accomodating. Big shout out to Mario! You’re the best!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have previously bought a car here 5 yrs ago and decided to come back for an upgrade. Everyone made this process easy, professional, and fast. From walking in to driving off the lot everyone was so sweet and attentive to what I was saying or even concerned about. This was extremely important to me especially as a woman coming in alone. I’m so grateful for the staff for assisting me get exactly what I wanted.

I have previously bought a car here 5 yrs ago and decided to come back for an upgrade. Everyone made this process easy, professional, and fast. From walking in to driving off the lot everyone was so sweet and attentive to what I was saying or even concerned about. This was extremely important to me especially as a woman coming in alone. I’m so grateful for the staff for assisting me get exactly what I wanted.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pleasant to work with, gave me all the info I needed, great job, thank you Mario.

Pleasant to work with, gave me all the info I needed, great job, thank you Mario.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a good experience and informative help. Everything was explained the whole way through the process.

I had a good experience and informative help. Everything was explained the whole way through the process.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Exelente servicio lleve mi carro por una luzco de freno encendida , no recuerdo el nombre de la muchacha que está en mostrador pero muy atenta gracias 🙏

Exelente servicio lleve mi carro por una luzco de freno encendida , no recuerdo el nombre de la muchacha que está en mostrador pero muy atenta gracias 🙏

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service department communicates well and is helpful with which services to complete on vehicle. Friendly and Courteous

Service department communicates well and is helpful with which services to complete on vehicle. Friendly and Courteous

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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