Chula Vista Auto Group

I like it a lot . It's the best. It really is the best . 10/10

Very efficient service very good treatment and most of all very good timing on the service

The whole staff was courteous and handled their customer relations very well. They all seem to be on board with keeping excellent customer relations . I’m planning on staying with KIA and this is a big reason . Thanks

The lady who helped, Cecia was very helpful and answered all my questions to the best of her ability.

I had a great experience and my sales rep Was very helpful. He understood my needs and made sure I got out of there in a decent time for the work that was being performed.

Dealing with car repairs can be stressful, but Mario at the Chula Vista Kia service department made it a seamless experience. He was deeply attentive and never once disregarded my concerns or feelings. It is rare to find that level of genuine care in automotive service. Thank you, Mario!

Daniel helped me out; listened to my needs and wants, got me in quickly, clearly communicated and helped get my car taken care of in a timely manner.

Service was great. I appreciate the follow up Texas for my appointment and also the follow up call telling me where my vehicle was at during the service and I got immediate response as soon as the vehicle was done thank you again.

Kia has been the worst experience I’ve ever had with a vehicle. From purchase to now, it’s been disrespect, pressure tactics and lackluster work. Brought my Kia I’m for a recall and was demeaned and ridiculed on my way out for my key fob being low battery. Imagine being a Kia service station and thinking it’s funny someone’s FOB battery is low, when really it’s embarrassing that they don’t have a simple battery to change out. Simple software update took all day, was told on multiple occasions they couldn’t figure it out. Not to mention their diagnostic is $285.00, “stealership”. I’m honestly hoping someone steals my Kia so I can get out of it. Will never purchase another Kia in my life.

nice service good communication great beverages awesome cars great ac resting area good timing thank you