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Chula Vista Auto Group

(307 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–5:00pm 9:00am–5:00pm
Thursday 9:00am–5:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed

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Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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We had Great customer service and Good experience with kia. Will return again soon. Thank you

We had Great customer service and Good experience with kia. Will return again soon. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Welcoming people, great service, and attentive! Negotiated professionally and honestly, listening to our wants and needs while providing us a fair and great deal.

Welcoming people, great service, and attentive! Negotiated professionally and honestly, listening to our wants and needs while providing us a fair and great deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I like it a lot . It's the best. It really is the best . 10/10

I like it a lot . It's the best. It really is the best . 10/10

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very efficient service very good treatment and most of all very good timing on the service

Very efficient service very good treatment and most of all very good timing on the service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The whole staff was courteous and handled their customer relations very well. They all seem to be on board with keeping excellent customer relations . I’m planning on staying with KIA and this is a big reason . Thanks

The whole staff was courteous and handled their customer relations very well. They all seem to be on board with keeping excellent customer relations . I’m planning on staying with KIA and this is a big reason . Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The lady who helped, Cecia was very helpful and answered all my questions to the best of her ability.

The lady who helped, Cecia was very helpful and answered all my questions to the best of her ability.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a great experience and my sales rep Was very helpful. He understood my needs and made sure I got out of there in a decent time for the work that was being performed.

I had a great experience and my sales rep Was very helpful. He understood my needs and made sure I got out of there in a decent time for the work that was being performed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealing with car repairs can be stressful, but Mario at the Chula Vista Kia service department made it a seamless experience. He was deeply attentive and never once disregarded my concerns or feelings. It is rare to find that level of genuine care in automotive service. Thank you, Mario!

Dealing with car repairs can be stressful, but Mario at the Chula Vista Kia service department made it a seamless experience. He was deeply attentive and never once disregarded my concerns or feelings. It is rare to find that level of genuine care in automotive service. Thank you, Mario!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Daniel helped me out; listened to my needs and wants, got me in quickly, clearly communicated and helped get my car taken care of in a timely manner.

Daniel helped me out; listened to my needs and wants, got me in quickly, clearly communicated and helped get my car taken care of in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was great. I appreciate the follow up Texas for my appointment and also the follow up call telling me where my vehicle was at during the service and I got immediate response as soon as the vehicle was done thank you again.

Service was great. I appreciate the follow up Texas for my appointment and also the follow up call telling me where my vehicle was at during the service and I got immediate response as soon as the vehicle was done thank you again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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