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Chula Vista Auto Group

(279 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–5:00pm 9:00am–5:00pm
Thursday 9:00am–5:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed

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Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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Staff is kind and accommodating in both Sales and Service departments. I’ve frequented the service department for a couple issues with my car, and they were taken care of under warranty with no problem. My service advisor has been Celia, who has been there for all my needs and ensured everything is taken care of.

Staff is kind and accommodating in both Sales and Service departments. I’ve frequented the service department for a couple issues with my car, and they were taken care of under warranty with no problem. My service advisor has been Celia, who has been there for all my needs and ensured everything is taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was hesitant to come to this dealership because my parents previously had a bad experience here years ago, but they had the vehicle I was looking for in stock and decided to take the risk. Justin and Silver were absolutely amazing!! They not only remedied the bad experience but they made it an AMAZING ONE! I definitely will be referring my friends and family to Kia of Chula Vista for their vehicle needs. They worked with me, got me a great deal, and were so kind and respectful the entire process. 100/10

I was hesitant to come to this dealership because my parents previously had a bad experience here years ago, but they had the vehicle I was looking for in stock and decided to take the risk. Justin and Silver were absolutely amazing!! They not only remedied the bad experience but they made it an AMAZING ONE! I definitely will be referring my friends and family to Kia of Chula Vista for their vehicle needs. They worked with me, got me a great deal, and were so kind and respectful the entire process. 100/10

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very good service and tell you what you need to be service on the car

Very good service and tell you what you need to be service on the car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership was great! They were very attentive and open to questions. I was not totally sure what I was looking for coming in and they helped me find the perfect car for me!

The dealership was great! They were very attentive and open to questions. I was not totally sure what I was looking for coming in and they helped me find the perfect car for me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great team, excepcional customer service work with the budget I had in mind for a lease.

Great team, excepcional customer service work with the budget I had in mind for a lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Celia provides customer service at an entirely different level. She is professional, incredibly attentive, and as kind and human as they come. She made my experience seamless and stress-free. Absolutely the best service advisor out there!

Celia provides customer service at an entirely different level. She is professional, incredibly attentive, and as kind and human as they come. She made my experience seamless and stress-free. Absolutely the best service advisor out there!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a great experience purchasing my new Kia from Chula Vista Kia. Emmanuel was extremely helpful throughout the entire process and made everything simple and straightforward. I knew exactly what I wanted going in, and he worked with me to get the price I was looking for without any unnecessary hassle or pressure. Everything went smoothly from start to finish. I would definitely recommend Emmanuel and Chula Vista Kia to anyone looking for a new car.

I had a great experience purchasing my new Kia from Chula Vista Kia. Emmanuel was extremely helpful throughout the entire process and made everything simple and straightforward. I knew exactly what I wanted going in, and he worked with me to get the price I was looking for without any unnecessary hassle or pressure. Everything went smoothly from start to finish. I would definitely recommend Emmanuel and Chula Vista Kia to anyone looking for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Celia was the best! Very informative, knowledgeable, helpful, kind…went above and beyond to make sure that I was taken care of

Celia was the best! Very informative, knowledgeable, helpful, kind…went above and beyond to make sure that I was taken care of

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Daniel was great! Even though they took more time on the recall, he always support me and gave me options. Thank you so much!

Daniel was great! Even though they took more time on the recall, he always support me and gave me options. Thank you so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great communication and customer service, and a team that really cares about their clients needs and expectations.

Great communication and customer service, and a team that really cares about their clients needs and expectations.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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