Reviews
Mario was very good. I appreciate the video sent by the mechanic. Very good touch. Also the prepay check out is something that helps.
Mario was very good. I appreciate the video sent by the mechanic. Very good touch. Also the prepay check out is something that helps.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Servicio de excelente Calidad y la atención 10/10 Daniel muy profesional en la atención al cliente
Servicio de excelente Calidad y la atención 10/10 Daniel muy profesional en la atención al cliente
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I've always been very impressed with Chula Vista Kia, very satified with the service. Service advisor was very informative and very professional.
I've always been very impressed with Chula Vista Kia, very satified with the service. Service advisor was very informative and very professional.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have been going back for servicing of my vehicle with Chula Vista Kia for over a few years now. I do not go anywhere else. Appointment scheduling is easy, and there are almost ALWAYS deals/coupons on their website to save yourself a little money. Check in and out is always so easy. I NEVER feel pressured about services (which being an anxious ridden gal, I greatly apprecaite that). They will talk to me on what they found on the inspection and make recommendations on level of importance, but again, have never been pushy about it. Sometimes the time duration of service can extend, but they are usually great at communicating delays. The customer service is always TOP tier. I always feel a warm presence when speaking with the service associates. I will continue to bring my business to Chula Vista Kia!
I have been going back for servicing of my vehicle with Chula Vista Kia for over a few years now. I do not go anywhere else. Appointment scheduling is easy, and there are almost ALWAYS deals/coupons on their website to save yourself a little money. Check in and out is always so easy. I NEVER feel pressured about services (which being an anxious ridden gal, I greatly apprecaite that). They will talk to me on what they found on the inspection and make recommendations on level of importance, but again, have never been pushy about it. Sometimes the time duration of service can extend, but they are usually great at communicating delays. The customer service is always TOP tier. I always feel a warm presence when speaking with the service associates. I will continue to bring my business to Chula Vista Kia!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Speedy service center. Polite staff. Have used the service department several times. Thank you very much
Speedy service center. Polite staff. Have used the service department several times. Thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was great. The staff did a great job at listening to my concerns/wants and overall were very kind and patient.
Dealership was great. The staff did a great job at listening to my concerns/wants and overall were very kind and patient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Roque and Justin were an amazing! Very knowledgeable and made the leasing process very easy.
Roque and Justin were an amazing! Very knowledgeable and made the leasing process very easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sharing the excellent experience I had at your location. The facility was nice and clean, and I received outstanding customer service from Celia Tapia. She went above and beyond to help me with a recall on my Kia Soul. When I arrived, there were no rental cars available, but Celia went out of her way to find me a vehicle so I could leave my car to be fixed. Employees like Celia give Kia a wonderful image.
Sharing the excellent experience I had at your location. The facility was nice and clean, and I received outstanding customer service from Celia Tapia. She went above and beyond to help me with a recall on my Kia Soul. When I arrived, there were no rental cars available, but Celia went out of her way to find me a vehicle so I could leave my car to be fixed. Employees like Celia give Kia a wonderful image.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I googled the model I wanted and crossed shopped, and Kia Chula Vista appeared to have the best price around. I started talking with Marco, and he helped me with my EV9 lease and worked hard to get numbers that worked for me and my family. The whole team was a pleasure to work with, stuck to their word, and made the process as easy as possible. Not only did they have the best price but it was also the easiest car negotiation we have had. I love my new car!
I googled the model I wanted and crossed shopped, and Kia Chula Vista appeared to have the best price around. I started talking with Marco, and he helped me with my EV9 lease and worked hard to get numbers that worked for me and my family. The whole team was a pleasure to work with, stuck to their word, and made the process as easy as possible. Not only did they have the best price but it was also the easiest car negotiation we have had. I love my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Marco was awesome! He was incredibly helpful, friendly, and made the whole experience so easy for us.
Marco was awesome! He was incredibly helpful, friendly, and made the whole experience so easy for us.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car