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Chula Vista Auto Group

(363 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–5:00pm 9:00am–5:00pm
Thursday 9:00am–5:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed

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Reviews

(363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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Everytime I get my car serviced the customer service , attention to detail about the maintenance needed on my vehicle , and the service done is always great.

Everytime I get my car serviced the customer service , attention to detail about the maintenance needed on my vehicle , and the service done is always great.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Got my oil change service as promised from having bought my car with them, they sent me a video of the state of my car and finished on time as promised

Got my oil change service as promised from having bought my car with them, they sent me a video of the state of my car and finished on time as promised

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service. They were up front about costs. The communication wasn’t pushy but very effective.

Great service. They were up front about costs. The communication wasn’t pushy but very effective.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service people is great, but the service cost is way to high, if there is other place with lower cost I’ll select it.

The service people is great, but the service cost is way to high, if there is other place with lower cost I’ll select it.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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I made the appointment the dealer accepted the car on time. The work went well and daniel was great

I made the appointment the dealer accepted the car on time. The work went well and daniel was great

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very nice, and the customer service was great! We worked with Julio and Pat, and both were very attentive and helpful.

Everyone was very nice, and the customer service was great! We worked with Julio and Pat, and both were very attentive and helpful.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always provide excellent service and comunication with us. No doubt to recomendate with our family and friends

Always provide excellent service and comunication with us. No doubt to recomendate with our family and friends

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mario has helped me with my car on several occasions, and every time he has gone above and beyond. He’s always incredibly friendly, attentive, and willing to help. I really appreciate his excellent customer service and how easy he makes the whole experience. Thank you, Mario!

Mario has helped me with my car on several occasions, and every time he has gone above and beyond. He’s always incredibly friendly, attentive, and willing to help. I really appreciate his excellent customer service and how easy he makes the whole experience. Thank you, Mario!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fixed my recall before the quoted time. I was in and out which was very convenient.

Fixed my recall before the quoted time. I was in and out which was very convenient.

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Facility is well maintained and service is almost perfect. Front office attendants were very perfessional and courteous. Attentive to vehicle needs.

Facility is well maintained and service is almost perfect. Front office attendants were very perfessional and courteous. Attentive to vehicle needs.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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