Chula Vista Auto Group

Dealing with car repairs can be stressful, but Mario at the Chula Vista Kia service department made it a seamless experience. He was deeply attentive and never once disregarded my concerns or feelings. It is rare to find that level of genuine care in automotive service. Thank you, Mario!

Daniel helped me out; listened to my needs and wants, got me in quickly, clearly communicated and helped get my car taken care of in a timely manner.

Service was great. I appreciate the follow up Texas for my appointment and also the follow up call telling me where my vehicle was at during the service and I got immediate response as soon as the vehicle was done thank you again.

Kia has been the worst experience I’ve ever had with a vehicle. From purchase to now, it’s been disrespect, pressure tactics and lackluster work. Brought my Kia I’m for a recall and was demeaned and ridiculed on my way out for my key fob being low battery. Imagine being a Kia service station and thinking it’s funny someone’s FOB battery is low, when really it’s embarrassing that they don’t have a simple battery to change out. Simple software update took all day, was told on multiple occasions they couldn’t figure it out. Not to mention their diagnostic is $285.00, “stealership”. I’m honestly hoping someone steals my Kia so I can get out of it. Will never purchase another Kia in my life.

nice service good communication great beverages awesome cars great ac resting area good timing thank you

She was amazing and very helpful. She answered all the questions that I had when I picked my car up.

Great experience, very professional and friendly, no problems at all and would definitely recommend them

It was great, Daniel was very professional, as was the technician Lex who inspected my car; I like that they send a video showing what my car needs—it makes their process feel more trustworthy.

This dealer had excellent customer service. I was kept aware of what was happening with my vehicle and what was needed. Staff are knowledgeable and friendly

Rene YBarra was a GREAT salesman. He seen that I was walking across the lot and approached me. His knowledge of the vehicle, coupled with my specific requirements and its features, convinced me to make the purchase on the spot. I ended up walking away with a ‘26 K4. It’s a nice car and fits my needs. If I know anybody who’s looking for a new car—I’m definitely sending them to him. Overall, I give him a score of 11 on a scale of 0-10. He was amazing. He didn’t seem like he was pushy or anything. It was just sheer passion doing what he does. Again, I give Rene an 11 on a 0-10 scale. He’s great so cherish his skills.