Reviews
After six months of searching for the perfect vehicle for
After six months of searching for the perfect vehicle for our daughter, we finally found it—and it was all thanks to Ilir. He made the entire buying experience smooth and stress-free. What stood out most was his ability to understand exactly what would work for her, from the model to the color combination. His attention to detail and genuine care made us feel confident every step of the way. If you're looking for someone who listens, understands your needs, and delivers with professionalism and warmth, Ilir is your guy.
After six months of searching for the perfect vehicle for
After six months of searching for the perfect vehicle for our daughter, we finally found it—and it was all thanks to Ilir. He made the entire buying experience smooth and stress-free. What stood out most was his ability to understand exactly what would work for her, from the model to the color combination. His attention to detail and genuine care made us feel confident every step of the way. If you're looking for someone who listens, understands your needs, and delivers with professionalism and warmth, Ilir is your guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your amazing review, Mike! I'm delighted to hear that you found the perfect vehicle for your daughter, and that Ilir was able to provide you with a smooth and stress-free buying experience at BMW of Farmington Hills. His dedication to understanding your needs truly makes a difference. We appreciate your kind words and hope to see you and your daughter again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
We had a fantastic experience at Farmington Hills BMW
We had a fantastic experience at Farmington Hills BMW working with Shannon. She made the whole process smooth and easy from start to finish. Shannon was knowledgeable, professional, and genuinely cared about making sure everything went well. I couldn’t be happier with the service I received and would highly recommend her to anyone looking for an stress-free car buying experience!
We had a fantastic experience at Farmington Hills BMW
We had a fantastic experience at Farmington Hills BMW working with Shannon. She made the whole process smooth and easy from start to finish. Shannon was knowledgeable, professional, and genuinely cared about making sure everything went well. I couldn’t be happier with the service I received and would highly recommend her to anyone looking for an stress-free car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Roksolana! I'm thrilled to hear that you had a fantastic experience at BMW of Farmington Hills with Shannon. Her dedication to providing a smooth and stress-free car-buying process is truly commendable. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Shannon made it super easy to do business.
Shannon made it super easy to do business. She did a great job of communicating with us and resolved all of our questions.
Shannon made it super easy to do business.
Shannon made it super easy to do business. She did a great job of communicating with us and resolved all of our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Bruce! I'm thrilled to hear that you had such a positive experience with our team at BMW of Farmington Hills. Communication is key, and we’re glad Shannon was able to assist you effectively. We look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Our salesperson was outstanding—transparent throughout
Our salesperson was outstanding—transparent throughout the negotiation process and incredibly knowledgeable. They took the time to walk us through every feature of our BMW, making sure we felt confident and informed. Truly a top-tier experience!
Our salesperson was outstanding—transparent throughout
Our salesperson was outstanding—transparent throughout the negotiation process and incredibly knowledgeable. They took the time to walk us through every feature of our BMW, making sure we felt confident and informed. Truly a top-tier experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm glad to hear that you had a top-tier experience with our team at BMW of Farmington Hills. It's great to know that our salesperson was able to provide transparency and knowledge throughout your negotiation and walkthrough of your BMW's features. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Alonzo Mitchell was a spectacular salesman.
Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.
Alonzo Mitchell was a spectacular salesman.
Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Zach! I'm glad to hear that you had such a great experience with Alonzo at BMW of Farmington Hills. It’s wonderful to know that he went above and beyond to accommodate you. We appreciate your kind words and invite you to visit us again anytime. Enjoy your new car! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Purchased an X540i.
Purchased an X540i. Sales person was less than helpful. Pushed the sale through. Main mode of communication was TEXT. Absolutely zero interaction with education of the vehicle. Absolutely zero follow up after vehicle purchased
Purchased an X540i.
Purchased an X540i. Sales person was less than helpful. Pushed the sale through. Main mode of communication was TEXT. Absolutely zero interaction with education of the vehicle. Absolutely zero follow up after vehicle purchased
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback, Beth. I understand your experience with the BMW X540i purchase was not as expected. Your comments about communication and follow-up are valuable, and I appreciate you bringing this to our attention. We strive to provide comprehensive support to our customers, and I encourage you to contact me directly at BMW of Farmington Hills to discuss your concerns further. We are here to assist you and ensure a better experience moving forward. Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com
Best car buying experience I've ever had!
Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw
Best car buying experience I've ever had!
Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience! I'm thrilled to hear that you had the best car buying experience at BMW of Farmington Hills. It’s great to know that Cory and our team provided you with smooth, fair, and professional service. Your feedback means a lot to us, and we’re grateful for your kind words. We look forward to assisting you again in the future! Cheers! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com
Shannon is very knowledgeable, professional and
Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience.
Shannon is very knowledgeable, professional and
Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Dave! We're thrilled to hear that Shannon provided you with a knowledgeable, professional, and personable experience at BMW of Farmington Hills. Our team strives to make every purchase outstanding, and I appreciate you taking the time to share your experience. We look forward to welcoming you back in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com
It was an outstanding experience from start to finish.
It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sales person Shannon provided the best customer service I’ve ever experienced when buying a new car. She was awesome. Many thanks to her.
It was an outstanding experience from start to finish.
It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sales person Shannon provided the best customer service I’ve ever experienced when buying a new car. She was awesome. Many thanks to her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Shannon was very nice and personable.
Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable.
Shannon was very nice and personable.
Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com