Skip to main content

BMW of Farmington Hills

(928 reviews)
Sales hours: 9:00am to 4:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (248) 479-6194 (248) 479-6194
Used (248) 919-2040 (248) 919-2040
Service (248) 919-2050 (248) 919-2050

Reviews

(928 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Farmington Hills from DealerRater.

Want to share your experience with this dealership?

Write a review

Great services, kind staffs and good location. I got my...

Great services, kind staffs and good location. I got my 750xi last week, quit a nice experience. The certified warranty and extended warranty could give me more peace in mind. Thanks to Kayla! Will definitely ask friends to stop by if anybody wants to get a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shiqing Jiang, thank you for your kind words and this wonderful review!

This is the second BMW I’ve purchased from Erhard,...

This is the second BMW I’ve purchased from Erhard, Farmington Hills. Everyone were accommodating and very professional. I felt listened to and respected. The experiment was not stressful at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi B. Avery, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

Great place to buy a car. Special appreciation to Ryan...

Great place to buy a car. Special appreciation to Ryan Jacobs. Helped me through out the process. Do not expect good offers. No price negotitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Ramzy Elkawa is a consummate professional. The entire...

Ramzy Elkawa is a consummate professional. The entire car purchase experience was second to none. His experience shows and is very personable. Thank you Ramzy for an easy and relaxed buying experience. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Ken Foster the service representative I was very...

Ken Foster the service representative I was very conscientious and professional. My appointment was on time and I the work was completed within the timeframe I had available. My car was handled with “kid gloves” and I am very please that I had the work done at Erhard BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cef, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

I was pleased with the dealership personnel and the warm...

I was pleased with the dealership personnel and the warm welcome we received upon our arrival. We found everyone to be quite helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Blu, thank you for your kind words and this wonderful review!

Dedrick was so nice! The service is always above and...

Dedrick was so nice! The service is always above and beyond! There always on top of things at BMW. Love going there when I need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hanners45, your satisfaction is our top priority.

Chad Rossetter, Just to describe his professional...

Chad Rossetter, Just to describe his professional experience and knowledge of his job, is beyond me. very respectful and and knows how to describe you car needs at the time of repair. also treat the customers with respect and kindness. The Service at Erhart BMW, of Farmington, in general is excellent...!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dario, thank you for your kind review; we are happy to pass along your comments to Chad and the team here at Erhard BMW of Farmington Hills!

Consumer response

Yes...!

Ken Foster is the BEST!! He is always attentive to my...

Ken Foster is the BEST!! He is always attentive to my needs and tries to find rebates for my service. I sometimes get a rose as well. Which is a nice touch :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Keturah Jeffries, thank you for your kind words and this wonderful review!

Ken is always a professional and gives guidance when...

Ken is always a professional and gives guidance when necessary. Thank you for setting up the service appointment and taking care of all the necessary work needed. You are all truly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Roll, thanks for your praise and kind comments about our team.