Reviews
Great services, kind staffs and good location. I got my...
Great services, kind staffs and good location. I got my 750xi last week, quit a nice experience. The certified warranty and extended warranty could give me more peace in mind. Thanks to Kayla! Will definitely ask friends to stop by if anybody wants to get a BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shiqing Jiang, thank you for your kind words and this wonderful review!
This is the second BMW I’ve purchased from Erhard,...
This is the second BMW I’ve purchased from Erhard, Farmington Hills. Everyone were accommodating and very professional. I felt listened to and respected. The experiment was not stressful at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi B. Avery, thank you so much for your positive comments about Erhard BMW of Farmington Hills!
Great place to buy a car. Special appreciation to Ryan...
Great place to buy a car. Special appreciation to Ryan Jacobs. Helped me through out the process. Do not expect good offers. No price negotitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ramzy Elkawa is a consummate professional. The entire...
Ramzy Elkawa is a consummate professional. The entire car purchase experience was second to none. His experience shows and is very personable. Thank you Ramzy for an easy and relaxed buying experience. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ken Foster the service representative I was very...
Ken Foster the service representative I was very conscientious and professional. My appointment was on time and I the work was completed within the timeframe I had available. My car was handled with “kid gloves” and I am very please that I had the work done at Erhard BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cef, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.
I was pleased with the dealership personnel and the warm...
I was pleased with the dealership personnel and the warm welcome we received upon our arrival. We found everyone to be quite helpful and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Blu, thank you for your kind words and this wonderful review!
Dedrick was so nice! The service is always above and...
Dedrick was so nice! The service is always above and beyond! There always on top of things at BMW. Love going there when I need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hanners45, your satisfaction is our top priority.
Chad Rossetter, Just to describe his professional...
Chad Rossetter, Just to describe his professional experience and knowledge of his job, is beyond me. very respectful and and knows how to describe you car needs at the time of repair. also treat the customers with respect and kindness. The Service at Erhart BMW, of Farmington, in general is excellent...!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dario, thank you for your kind review; we are happy to pass along your comments to Chad and the team here at Erhard BMW of Farmington Hills!
Yes...!
Ken Foster is the BEST!! He is always attentive to my...
Ken Foster is the BEST!! He is always attentive to my needs and tries to find rebates for my service. I sometimes get a rose as well. Which is a nice touch :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keturah Jeffries, thank you for your kind words and this wonderful review!
Ken is always a professional and gives guidance when...
Ken is always a professional and gives guidance when necessary. Thank you for setting up the service appointment and taking care of all the necessary work needed. You are all truly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roll, thanks for your praise and kind comments about our team.