Reviews
I went to Automan Empire to look at two cars. A 2010 & 2007 scion tc. My sales person was Mr. Mason a young man with great knowledge of all the cars on the lot. He told me the difference between the two cars. And when they were last serviced. He give me time to choose between the two. He did not pressure me at all. Overall it was a great experience.
I went to Automan Empire to look at two cars. A 2010 & 2007 scion tc. My sales person was Mr. Mason a young man with great knowledge of all the cars on the lot. He told me the difference between the two cars. And when they were last serviced. He give me time to choose between the two. He did not pressure me at all. Overall it was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Having received my vehicle it’s been 2 weeks no one basically wants to deal or talk with you after they get your cash off the wire I was looking to do more business but won’t do it there night mare really bad experience
Having received my vehicle it’s been 2 weeks no one basically wants to deal or talk with you after they get your cash off the wire I was looking to do more business but won’t do it there night mare really bad experience
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They took a deceptive picture that hid the large dent on the car. I asked was there anything wrong with the car before I travel out there. They said everything was fine and they would text me a carfax (it never came). Only to get there & see this very large dent. It tells me these guys can't be trusted. What a waste of time.
They took a deceptive picture that hid the large dent on the car. I asked was there anything wrong with the car before I travel out there. They said everything was fine and they would text me a carfax (it never came). Only to get there & see this very large dent. It tells me these guys can't be trusted. What a waste of time.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have yet to get a response regarding the still pending "We Owe You" work - Good Will Inspection: you completed an unauthorized transmission flush which damaged my vehicle more. - Car Detail - Light repair, promised by Vincent. - Mailing of my Extended Warranty paperwork, that outlines my rights, benefits and coverage. I contact the VA State Police and issued a request for a copy of my inspection, to find that you took my vehicle to Fairfax VA )without my permission or knowledge) to have the inspection done. Troopers Green went to Nissan and verified their findings form 3/4/26 that the lights were not operable and had a known recall of the headlight assembly. I was prompted to have the car reinspected, where they found that the car is unsafe to operate for the following reasons: - Front engine mount at radiator needs to be replaced. - Engine torque strut is bad. - No parking brake, it will not hold. - Right Outer tie rod - Left lower ball joint is bad - Head lights are too dim. - Sway bar link on front side bad. To do my due diligence, I went to a second independent shop, did not divulge what was wrong and they both came back with the same findings. I no longer care that you ripped me off and sold me a lemon that needs a new transmission, you ENDANGERED THE LIFE OF MY ONLY DAUGHTER. She has been operating an unsafe vehicle. This car was never suited to be sold to me. The $2,000 in repairs is strictly to just make this vehicle safe, something YOU SHOULD HAVE DONE. That doesn't even include fees for the transmission and or the window + lights that you "owe me". I have called and text multiple times to no avail. I have even sent certified mail. Between parts purchased, inspections out of pocket and up coming repair just to make the vehicle safe, I will be out if pocket almost $3,000, another $3,000 to $5,000 for a transmission. That will almost exceed the purchase price of the car. What are you going to do to make this right?
I have yet to get a response regarding the still pending "We Owe You" work - Good Will Inspection: you completed an unauthorized transmission flush which damaged my vehicle more. - Car Detail - Light repair, promised by Vincent. - Mailing of my Extended Warranty paperwork, that outlines my rights, benefits and coverage. I contact the VA State Police and issued a request for a copy of my inspection, to find that you took my vehicle to Fairfax VA )without my permission or knowledge) to have the inspection done. Troopers Green went to Nissan and verified their findings form 3/4/26 that the lights were not operable and had a known recall of the headlight assembly. I was prompted to have the car reinspected, where they found that the car is unsafe to operate for the following reasons: - Front engine mount at radiator needs to be replaced. - Engine torque strut is bad. - No parking brake, it will not hold. - Right Outer tie rod - Left lower ball joint is bad - Head lights are too dim. - Sway bar link on front side bad. To do my due diligence, I went to a second independent shop, did not divulge what was wrong and they both came back with the same findings. I no longer care that you ripped me off and sold me a lemon that needs a new transmission, you ENDANGERED THE LIFE OF MY ONLY DAUGHTER. She has been operating an unsafe vehicle. This car was never suited to be sold to me. The $2,000 in repairs is strictly to just make this vehicle safe, something YOU SHOULD HAVE DONE. That doesn't even include fees for the transmission and or the window + lights that you "owe me". I have called and text multiple times to no avail. I have even sent certified mail. Between parts purchased, inspections out of pocket and up coming repair just to make the vehicle safe, I will be out if pocket almost $3,000, another $3,000 to $5,000 for a transmission. That will almost exceed the purchase price of the car. What are you going to do to make this right?
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Automan helped me out and got me financed even when my credit isn’t the best, I was honestly losing hope til i found these guys. Ask for tommy and he’ll get you right
Automan helped me out and got me financed even when my credit isn’t the best, I was honestly losing hope til i found these guys. Ask for tommy and he’ll get you right
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership! Tommy assisted me in sourcing a vehicle that wasn’t even on their lot. He went out of his way for me and I appreciate it. Totally recommend .
Great dealership! Tommy assisted me in sourcing a vehicle that wasn’t even on their lot. He went out of his way for me and I appreciate it. Totally recommend .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesmen, great deals, and I purchased my dream car with them! 10/10 would recommend.
Great salesmen, great deals, and I purchased my dream car with them! 10/10 would recommend.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I brought a 2018 Dodge Durango RT with 82k miles and its awsome!!!, clean carfax everything added up legitimately, shout out to Tommy i appreciate you for running the right numbers for me and keeping it real for me everyone seems cool far as the other sales men and managers, the process was quick and i was in and out a little over an hour, everything they promised to fix was fixed and I got my tags in about 2 weeks, also shout to Ray the auto mechanic for looking out on a situation i had and he fixed the same day and the young guy that fixed my taillight i appreciate ya, Aye im happy thanks Automan Empire!!! I'll recommend 👌🏾
I brought a 2018 Dodge Durango RT with 82k miles and its awsome!!!, clean carfax everything added up legitimately, shout out to Tommy i appreciate you for running the right numbers for me and keeping it real for me everyone seems cool far as the other sales men and managers, the process was quick and i was in and out a little over an hour, everything they promised to fix was fixed and I got my tags in about 2 weeks, also shout to Ray the auto mechanic for looking out on a situation i had and he fixed the same day and the young guy that fixed my taillight i appreciate ya, Aye im happy thanks Automan Empire!!! I'll recommend 👌🏾
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awful place to buy anything. Salesperson talk to you like a 2 year old. The Vehicle's are Auction vehicle's with issues. DO NOT USE THIS DEALERSHIP FOR ANYTHING! Worst car place I ever dealt with
Awful place to buy anything. Salesperson talk to you like a 2 year old. The Vehicle's are Auction vehicle's with issues. DO NOT USE THIS DEALERSHIP FOR ANYTHING! Worst car place I ever dealt with
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everyone was very nice and communicated well with us over the phone and when we drove 5 hrs to pick it up answered all questions we had.Allen sent a video of the car running so we could see and hear engine even before we traveled that distance to test drive it we bought a 2013 Chevy Sonic LT car was super clean
Everyone was very nice and communicated well with us over the phone and when we drove 5 hrs to pick it up answered all questions we had.Allen sent a video of the car running so we could see and hear engine even before we traveled that distance to test drive it we bought a 2013 Chevy Sonic LT car was super clean
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase