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(724) 332-7490 (724) 332-7490

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Reviews

(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RMS Motors from DealerRater.

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Poor communication they never got back to my inquiry on a car they had listed.

Poor communication they never got back to my inquiry on a car they had listed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They claimed to be a one stop shop to have Your vehicle serviced and have all issues taken care of with the aftermarket warranty they provide (if purchased) they will tell you at least six weeks out for you to have your car looked at and then when you take it to a dealership or reputable mechanic the warranty company will try to screw you every way possible and they do nothing to get back to you or to resolve the issue I was happy with this place at first but now it is by far one of the worst companies I’ve ever had to deal with do yourself a favor to not buy a car from them.

They claimed to be a one stop shop to have Your vehicle serviced and have all issues taken care of with the aftermarket warranty they provide (if purchased) they will tell you at least six weeks out for you to have your car looked at and then when you take it to a dealership or reputable mechanic the warranty company will try to screw you every way possible and they do nothing to get back to you or to resolve the issue I was happy with this place at first but now it is by far one of the worst companies I’ve ever had to deal with do yourself a favor to not buy a car from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just bought a 2021 Mustang from RMS motors. Very satisfied with everything, they are even delivering the car for me ! Alex was wonderful will highly recommend them and would definitely deal with them again ! Bill Noble

I just bought a 2021 Mustang from RMS motors. Very satisfied with everything, they are even delivering the car for me ! Alex was wonderful will highly recommend them and would definitely deal with them again ! Bill Noble

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay far away from these people. They take cars from their showroom home for the night for joyrides. You have been warned.

Stay far away from these people. They take cars from their showroom home for the night for joyrides. You have been warned.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No response from dealership on several occaisions. They may be nice but there is no way to tell since they don't respond to inquiries.

No response from dealership on several occaisions. They may be nice but there is no way to tell since they don't respond to inquiries.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I contacted the dealership 3 times and never received any response. Very poor communication skills

I contacted the dealership 3 times and never received any response. Very poor communication skills

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sent email asking about a couple of their cars. NEVER received a response. Checked my Junk folder just in case. Never responded. They have a few cars that I am interested in but I don't think I will be traveling from the Cleveland area to look into them.

Sent email asking about a couple of their cars. NEVER received a response. Checked my Junk folder just in case. Never responded. They have a few cars that I am interested in but I don't think I will be traveling from the Cleveland area to look into them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If I can give an award for a five star five gold diamond dealership, I would definitely give it to Steve the co-owner at RMS motors. The showroom is absolutely spotless. Never felt any pressure to buy, but within five minutes of driving our 2004 BMW 650 I convertible, Steve and I my wife struck a deal that made him smile and made me smile even bigger. I highly recommend RMS motors for honesty and their great work they do on these cars. I am totally happy and satisfied with my purchase and would buy from Steve again without hesitation , great job my friend. Great doing business with you

If I can give an award for a five star five gold diamond dealership, I would definitely give it to Steve the co-owner at RMS motors. The showroom is absolutely spotless. Never felt any pressure to buy, but within five minutes of driving our 2004 BMW 650 I convertible, Steve and I my wife struck a deal that made him smile and made me smile even bigger. I highly recommend RMS motors for honesty and their great work they do on these cars. I am totally happy and satisfied with my purchase and would buy from Steve again without hesitation , great job my friend. Great doing business with you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very clean dealership which to me goes a long way. Jordan, the lead mechanic was very knowledgeable and polite. I dealt with Steve and he was a man of his word. He took care of an issue and I was very pleased with the result. I would definitely recommend RMS dealership.

Very clean dealership which to me goes a long way. Jordan, the lead mechanic was very knowledgeable and polite. I dealt with Steve and he was a man of his word. He took care of an issue and I was very pleased with the result. I would definitely recommend RMS dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The car that I went to test drive had the CEL cleared prior, I knew about the CEL which was nice honwsty on their part, but then they cleared it when i wanted to scan it to see the codes. Mechanic thankfully was honest about the issues. Lots of red flags from them, that was just the biggest. Do your homework prior to buying. I do believe most of the owners are honest and good people, one in particular, however, was not.

The car that I went to test drive had the CEL cleared prior, I knew about the CEL which was nice honwsty on their part, but then they cleared it when i wanted to scan it to see the codes. Mechanic thankfully was honest about the issues. Lots of red flags from them, that was just the biggest. Do your homework prior to buying. I do believe most of the owners are honest and good people, one in particular, however, was not.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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