Reviews
I was interested in purchasing a vehicle from Fisher Acura and planned to pay using a check from my bank. I informed the salesperson that I would be bringing a bank check, but I was told by a salesman named Michael, "Unfortunately, we don't work that way," and that I would need to finance the vehicle through the dealership instead. As a buyer, I believe I should be able to choose how I finance my purchase, especially when I already have financing secured through my own bank. Requiring customers to finance through the dealership in order to purchase a vehicle felt misleading and unnecessarily restrictive. I was ready to buy the vehicle, but I wasn't willing to change my financing just to complete the sale. I hope Fisher Acura reconsiders this approach and allows customers the freedom to use their own financing without making it a condition of the purchase.
I was interested in purchasing a vehicle from Fisher Acura and planned to pay using a check from my bank. I informed the salesperson that I would be bringing a bank check, but I was told by a salesman named Michael, "Unfortunately, we don't work that way," and that I would need to finance the vehicle through the dealership instead. As a buyer, I believe I should be able to choose how I finance my purchase, especially when I already have financing secured through my own bank. Requiring customers to finance through the dealership in order to purchase a vehicle felt misleading and unnecessarily restrictive. I was ready to buy the vehicle, but I wasn't willing to change my financing just to complete the sale. I hope Fisher Acura reconsiders this approach and allows customers the freedom to use their own financing without making it a condition of the purchase.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Salazar, I am very sorry that your experience left you feeling restricted or misled. That was never our intention, and I apologize if our policy was not explained clearly. We do not require every customer to finance through Fisher Acura. However, when financing is provided by a financial institution outside our approved lender network and we do not have a dealer agreement with that institution, we are unable to accept a bank check that has a loan attached to it. Until the lender completes its review and releases the funds, the check is not the same as verified payment. Outside lenders may change the terms or conditions of a loan, request additional documentation, delay funding, or ultimately decline to fund the transaction. In some cases, payment to the dealership can be delayed for 60 to 90 days. Because of that financial risk, we must follow this policy consistently and are unable to make exceptions. I sincerely regret that we were unable to complete your purchase under the financing arrangement you selected. We appreciate that you considered Fisher Acura, and I hope you will consider giving us another opportunity. We would be happy to review the terms offered by your bank and determine whether one of our lending partners can meet or improve them. Please feel free to contact me directly (303) 443-0530 so I can personally assist you. Jonathan Fisher Sales Manager Fisher Acura - Fisher Honda
Viewed, drove, and purchased an RDX in the afternoon. Took hours for them to clean the vehicle for delivery, so we received it after sunset. So we couldn't see that the employee who cleaned the vehicle used a rag with wax to wipe down the interior, leaving white spots that are nearly impossible to remove. The car now looks like the interior faded from the sun. We live a distance from the dealership, so we're stuck with it. Clearly, no one managed the cleaner or checked his work in their hurry to leave for the day.
Viewed, drove, and purchased an RDX in the afternoon. Took hours for them to clean the vehicle for delivery, so we received it after sunset. So we couldn't see that the employee who cleaned the vehicle used a rag with wax to wipe down the interior, leaving white spots that are nearly impossible to remove. The car now looks like the interior faded from the sun. We live a distance from the dealership, so we're stuck with it. Clearly, no one managed the cleaner or checked his work in their hurry to leave for the day.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I want to personally apologize for the experience you had with our dealership. Fisher Honda and Fisher Acura have been family-owned and operated since 1968, and what you described is simply not how we do business or how we want any guest to feel when visiting us. If you would be willing, I would sincerely appreciate the opportunity to speak with you personally so I can better understand what happened and where we fell short. Please feel free to call me directly at 303-443-0530. My name is Jared Baros, and I would genuinely like to hear about your experience and learn what went wrong so we can address it. Thank you for your feedback. Jared Baros Fisher Honda / Fisher Acura
Franklin Suriani and the team at Fisher Acura surpassed the 5 star mark on providing a seamless purchase for my RDX in the last quarter of 2025. In addition, they gave me an incredible trade-in for my TLX. The Acura's (I've owned 3 since 2001) are an incredible buy and the service team at Fisher Acura keeps my vehicle reliable and running smoothly. Franklin and his team have earned the respect and acknowledgement of a group who has integrity and care for the customer and for the product they sell. Their Service department has always been outstanding.
Franklin Suriani and the team at Fisher Acura surpassed the 5 star mark on providing a seamless purchase for my RDX in the last quarter of 2025. In addition, they gave me an incredible trade-in for my TLX. The Acura's (I've owned 3 since 2001) are an incredible buy and the service team at Fisher Acura keeps my vehicle reliable and running smoothly. Franklin and his team have earned the respect and acknowledgement of a group who has integrity and care for the customer and for the product they sell. Their Service department has always been outstanding.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Dear seashell333, Thank you for taking the time to share such a thoughtful review—we truly appreciate it! ⭐️ We’re honored to have earned your trust not only during your recent RDX purchase, but across your continued experience with the Acura brand over the years. Providing a seamless process and a strong, transparent trade-in experience is exactly what we strive for at Fisher Acura in Boulder, CO. 🚗 It also means a great deal to hear your recognition of both our sales and service teams. Long-term confidence in your vehicle’s performance and care is at the core of what we aim to deliver every day 🔧 Your loyalty and recommendation mean everything to us. Thank you again for choosing Fisher Acura—we’re grateful to be part of your journey. Happy adventures & safe travels. – Team Fisher Acura 🚗✨
The team at Fisher Acura was responsive, professional, friendly, and helpful. I would highly recommend Bruce Blake and the entire team at Fisher Acura.
The team at Fisher Acura was responsive, professional, friendly, and helpful. I would highly recommend Bruce Blake and the entire team at Fisher Acura.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you cromerVail, We really appreciate you for taking your time to share your car shopping experience! We truly appreciate the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that your visit was responsive, professional, and easy from start to finish. Creating a smooth, transparent, and genuinely helpful experience is exactly what our team strives for every day 💼🚗✨ Your recommendation means a great deal to all of us, and we’re honored to have earned it. Enjoy the road ahead & safe travels ⛰️🚙 — Team Fisher Acura.
Fisher Acura is a wonderful dealership to work with! We I live in Montana so we have to go out of state to an Acura dealership. After finding the exact car and color we were looking for, we started the process of getting it. Michael Williams is a great salesman and we were able to do everything by phone, text, and email. Everything went smoothly and the car was ready to go when we got to the dealership. Michael showed us all the features of the car, and it wasn’t long before we were heading home in our new TLX. I had wanted to get a couple of car-specific accessories and the parts department was very helpful. Both things were in stock, saving me from ordering and paying shipping. Overall it was a great experience, and we highly recommend Fisher Acura!
Fisher Acura is a wonderful dealership to work with! We I live in Montana so we have to go out of state to an Acura dealership. After finding the exact car and color we were looking for, we started the process of getting it. Michael Williams is a great salesman and we were able to do everything by phone, text, and email. Everything went smoothly and the car was ready to go when we got to the dealership. Michael showed us all the features of the car, and it wasn’t long before we were heading home in our new TLX. I had wanted to get a couple of car-specific accessories and the parts department was very helpful. Both things were in stock, saving me from ordering and paying shipping. Overall it was a great experience, and we highly recommend Fisher Acura!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience — and for making the trip all the way from Montana to work with us! ⭐⭐⭐⭐⭐ We’re honored you chose Fisher Acura after finding the perfect vehicle, and we’re thrilled to hear the entire process felt smooth and convenient from start to finish. Being able to complete so much remotely and have everything ready upon arrival is exactly the experience our team aims to provide. It’s wonderful to hear that both our sales and parts teams helped make your visit seamless — from learning your TLX’s features to finding the accessories you wanted without the wait. We love making ownership easy and enjoyable, especially for our out-of-state guests. Your recommendation truly means the world to us. Thank you again for your trust, and we hope you’re enjoying every mile in your new TLX! 🚗✨ Safe travels home and happy adventures ahead. Team Fisher 🏔️
Franklin & the rest of the Fisher team are amazing. They worked hard to beat other offers and make things work. They were never pushy and were very thorough. The process from start to finish was great and had no issues. Definitely recommend
Franklin & the rest of the Fisher team are amazing. They worked hard to beat other offers and make things work. They were never pushy and were very thorough. The process from start to finish was great and had no issues. Definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jay, Thank you so much for the fantastic feedback! ⭐️ We’re thrilled to hear that your experience with our team was smooth, supportive, and straightforward — just the way car buying should be. Our goal is to work hard behind the scenes, provide clear options, and help you feel confident every step of the way. 🚘✨ We truly appreciate your recommendation and are grateful you chose Fisher Acura in Boulder, CO. Here’s to many great miles ahead!🌄 Team Fisher Acura.
My daughter found the 2019 Acura MDX Advanced I was looking for. My first choice is a used Acura. Even the color and interior. Tyler Woelfle was a great salesman and was very knowledgeable of all aspects of the vehicle. The owner, Craig Fisher, even emails me to see if I was happy with the vehicle. I found a broken taillight after the sale and he even re-embused me for it. A great experience. Only minor complaint was that I had to wait too long for the finance manager for close the deal. And I was paying cash. Great experience. Thank you. Rich Anderson.
My daughter found the 2019 Acura MDX Advanced I was looking for. My first choice is a used Acura. Even the color and interior. Tyler Woelfle was a great salesman and was very knowledgeable of all aspects of the vehicle. The owner, Craig Fisher, even emails me to see if I was happy with the vehicle. I found a broken taillight after the sale and he even re-embused me for it. A great experience. Only minor complaint was that I had to wait too long for the finance manager for close the deal. And I was paying cash. Great experience. Thank you. Rich Anderson.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rich! It’s always a great day when the perfect vehicle lines up — and it sounds like this MDX was a spot-on match for you and your daughter. We’re soo glad to hear you had a great overall experience and that the taillight issue was taken care of quickly so you could enjoy your new ride worry-free. We appreciate the feedback about the finance wait time and will keep working to make that step faster. Thanks for choosing Fisher Acura, and here’s to many happy miles in your New MDX! 🚘 — Team Fisher Acura
Purchased a 2025 RDX 2 weeks ago. Worked with Franklin and he was so helpful several months ago, I told him I would be back in summer to make my purchase. Great, team at Fisher Acura Boulder. I l8ve my RDX
Purchased a 2025 RDX 2 weeks ago. Worked with Franklin and he was so helpful several months ago, I told him I would be back in summer to make my purchase. Great, team at Fisher Acura Boulder. I l8ve my RDX
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jen, Thanks for coming back to see us and for making Fisher Acura part of your summer plans! 🙌 We’re so glad to hear everything worked out perfectly and that you’re loving your new 2025 RDX. It’s always great to help someone find the right vehicle and know they’re driving away thrilled. Enjoy every mile — and we’ll see you down the road! 🚘 Happy adventuring & safe travels! — Team Fisher Acura
The customer service was amazing. We are extremely happy and grateful for Fisher Acura support. Tyler was amazing to work with and also a pleasure. Tyler made everything so easy and great experience to buy a car. Tyler was a super star and deserves 10 out of 10. Don’t forget about the GOAT in finance Neil. An amazing man who will make all your financial needs better for you. Thanks, Aaron
The customer service was amazing. We are extremely happy and grateful for Fisher Acura support. Tyler was amazing to work with and also a pleasure. Tyler made everything so easy and great experience to buy a car. Tyler was a super star and deserves 10 out of 10. Don’t forget about the GOAT in finance Neil. An amazing man who will make all your financial needs better for you. Thanks, Aaron
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! 10 out of 10, and a GOAT in finance? 🏆🐐 We’ll take it! We’re so glad your car-buying experience was easy, stress-free, and full of great service from start to finish. Our sales and finance teams love going the extra mile, and it’s awesome to know it made a difference for you. Thanks for the shout-out and for choosing Fisher Acura — enjoy every mile in your new ride! 🚘 — Team Fisher Acura
Went to see about a trade & got the Experience of a lifetime! Thank You DJ.
Went to see about a trade & got the Experience of a lifetime! Thank You DJ.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.