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Tom Sparks Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (506 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Highly recommended

Great experience—they offered me a fair price on my trade-in, car wasn’t obnoxiously marked up, and the staff wasn’t pushy. I’ll probably be back to get my car serviced there.

Highly recommended

Great experience—they offered me a fair price on my trade-in, car wasn’t obnoxiously marked up, and the staff wasn’t pushy. I’ll probably be back to get my car serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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T Sparks Auto-great place to buy a car!

Just purchased another vehicle at Tom Sparks because of all aspects of the dealership. From the sales department, office staff and service department they are top notch. If you want a great car shopping experience, I would highly recommend Tom Sparks Auto.

T Sparks Auto-great place to buy a car!

Just purchased another vehicle at Tom Sparks because of all aspects of the dealership. From the sales department, office staff and service department they are top notch. If you want a great car shopping experience, I would highly recommend Tom Sparks Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality & Personable Service

We have been going to Tom Sparks for years! We like the quality of their vehicles and the service department; Mark and Bob are great! We appreciate the honesty and personable service we get when working with them on a vehicle. Dan and Ruben pay attention to what we ask for and work hard to deliver what we need. We highly recommend Tom Sparks Buick for your next vehicle needs.

Quality & Personable Service

We have been going to Tom Sparks for years! We like the quality of their vehicles and the service department; Mark and Bob are great! We appreciate the honesty and personable service we get when working with them on a vehicle. Dan and Ruben pay attention to what we ask for and work hard to deliver what we need. We highly recommend Tom Sparks Buick for your next vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure auto shopping

Great place to get a quality used car. We test drove 3 cars without ever feeling pressured to make a choice. When we said we wanted to go home and discuss we weren't made to feel like we were wasting time or that we might miss out if we delayed. Highly recommend if you are in the market for a vehicle.

No pressure auto shopping

Great place to get a quality used car. We test drove 3 cars without ever feeling pressured to make a choice. When we said we wanted to go home and discuss we weren't made to feel like we were wasting time or that we might miss out if we delayed. Highly recommend if you are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We love Tom Starks dealership!

We have purchased at least 4 cars and now 2 trucks from Sparks. We keep going back to Sparks, because of the personal attention from Dan and Ruben. It's a small dealership, with a huge heart. They know us by first name, we aren't just another customer like at the big dealers. Thank you Dan and Ruben!

We love Tom Starks dealership!

We have purchased at least 4 cars and now 2 trucks from Sparks. We keep going back to Sparks, because of the personal attention from Dan and Ruben. It's a small dealership, with a huge heart. They know us by first name, we aren't just another customer like at the big dealers. Thank you Dan and Ruben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car

Was looking for a new car and Ruben helped me out right away. Everyone was honest and helpful. Would come back again! Thanks to all.

New car

Was looking for a new car and Ruben helped me out right away. Everyone was honest and helpful. Would come back again! Thanks to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Great service would recommend anyone there and will buy more cars from There. Finance and my salesman were wonderful. Can’t wait to buy my next vehicle

Great customer service

Great service would recommend anyone there and will buy more cars from There. Finance and my salesman were wonderful. Can’t wait to buy my next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Dealership !

Dan and Rueben were an absolute pleasure working with. They not only helped me pick the right car for me but also made it financially possible to own it! Thank you so much I’m forever grateful! - Kenton Scott

Best Dealership !

Dan and Rueben were an absolute pleasure working with. They not only helped me pick the right car for me but also made it financially possible to own it! Thank you so much I’m forever grateful! - Kenton Scott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A++ customer service !

I have purchased several cars from this dealership. The staff in the sales, finance and service department have always been professional, courteous and accommodating. Dan, Ruben and Bob have always been wonderful to work with! I highly recommend Tom Sparks Automotive in DeKalb to anyone looking to purchase or service their car!!

A++ customer service !

I have purchased several cars from this dealership. The staff in the sales, finance and service department have always been professional, courteous and accommodating. Dan, Ruben and Bob have always been wonderful to work with! I highly recommend Tom Sparks Automotive in DeKalb to anyone looking to purchase or service their car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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OMG! I've got an SUV!

For years, I'd been hearing about the Tom Sparks dealership in Dekalb and how "they're good people, you should go there to have your car serviced, as well as buy another car". They were soo right!! These guys are the real deal. I needed another car; really wanted an SUV. OMG!! I now have an SUV!!! :) It's just perfect for me, and the price was happily reasonable and do-able. Brad Mayo, Reuben Perez. Great to deal with. :) Weeks later, when I got a flat tire after running over a big screw in the road, their Service Department quickly took care of that. This place is where I'll be going for all my SUV's needs.

OMG! I've got an SUV!

For years, I'd been hearing about the Tom Sparks dealership in Dekalb and how "they're good people, you should go there to have your car serviced, as well as buy another car". They were soo right!! These guys are the real deal. I needed another car; really wanted an SUV. OMG!! I now have an SUV!!! :) It's just perfect for me, and the price was happily reasonable and do-able. Brad Mayo, Reuben Perez. Great to deal with. :) Weeks later, when I got a flat tire after running over a big screw in the road, their Service Department quickly took care of that. This place is where I'll be going for all my SUV's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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