Auto Now - Topeka

My first time buying a vehicle and they sold me a lemon. Seemed like everyother month something happened. They supposedly fixed what was wrong but what do you know acouple months later the same thing. When I took it back in the warranty was up, you think they would honor the warranty since it's an ongoing problem but nope. My 3 year old and I had to drive in a car all summer with no ac. I hope no one has to see their kids overheat and there's nothing you can do about it. I can't get a different car now because they messed up my credit so no one will finance me.

I would have given no stars if I could have. Their customer service is lacking to say the least. Very rude. Very demeaning. I am a very open person and let them know of any payments that will be late and the reason, trying my best in this economy. I had a rep laugh at me and hang up on me. Calling me the day my payment is due as soon as they open, I have asked them to call me after 5 if they need to since I am at work. I will never go with them again. I regret doing business with them, but we did because we were needing to get into a car while we try to build our credit back up. The lot does not service their cars before selling them. I know this because we needed a oil change right away and had the tech check the filters. The filters were BLACK!! Within the first month of having our vehicle we needed a new car battery. Needed to get a new key fob 6 months of owning the car. As soon as we can we are getting out of this car and stop doing business with these people.

If I could have not given one star to write this review then I would have. They are a joke $99 down your job is your credit. BS I make 3600 a month and they told me 8500 cash in hand for a down payment 25% of my income and that was still not a garuntee. Very unfriendly and a very negative feeling plus this place is in the ghetto of Topeka. If I had 8500 I would just buy a car. Not to mention they want 3 to 400 every 2 weeks for a payment. That's 600 to 800 dollars at a buy here pay here lot. Don't waste your time.