Reviews
Write a reviewDave & Tim we’re quite helpful obtaining our 4th Toyota Avalon. No Games. A simply & straight forward experience. A plus for those who appreciate the value of later model Honda’s & Toyota’s - Source pipeline from Classic Customers is definite advantage. We feel Quite fortunate to acquire a single owner vehicle with an impeccable service history. Thanks again R & R Motors !
Dave & Tim we’re quite helpful obtaining our 4th Toyota Avalon. No Games. A simply & straight forward experience. A plus for those who appreciate the value of later model Honda’s & Toyota’s - Source pipeline from Classic Customers is definite advantage. We feel Quite fortunate to acquire a single owner vehicle with an impeccable service history. Thanks again R & R Motors !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Typical dealer using unprofessional tactics to deceive and make no attempts to correct what happened. Verbal agreement and yet done this before to make sure no text or written proof of wrongdoing. I didnt write review yet it was done and posted. Worth going elsewhere and i will make others aware.
Typical dealer using unprofessional tactics to deceive and make no attempts to correct what happened. Verbal agreement and yet done this before to make sure no text or written proof of wrongdoing. I didnt write review yet it was done and posted. Worth going elsewhere and i will make others aware.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr Boocks is an out of state customer who is upset because his Total Sale price paid here in Ohio did not include his PA State Sales Tax. I told him prior to coming out that Ohio does not collect sales tax for PA. He signed 2 out of state sales tax exemption forms and there is an itemized Price Breakdown on the Bill of Sale which he signed that clearly states no sales tax was collected at the time of purchase. I spoke to Mr Boocks on the phone soon after he made us aware of his complaint and he told me that he never read any of the forms he signed yet now calls us deceptive? We have been here 53 years and sell multiple vehicles each month to out of state residents and this is the first complaint of this nature that I can recall. We pride ourselves on having happy customers and ask anyone reading this review to always read your paperwork, ask questions, and for Out of State Residents to confirm with their Home State BMV what their sales tax obligations will be back home.
Business must have done this quite a few times as they were aware and covered tracks in doing this transaction with no concern to right the wrong.
First, out the door phrase you used and i replied several times title tax and tags and you replied yes, out the door on phone so it would be worth the drive. Doing business that long with out of state people you definitely knew and never made it clear taxes arent taken out because total price was equal to agreed amount which is why someone wouldnt question. You also said on the phone after that we will make sure to tell others about taxes not taken out. I could easily have gotten a better deal elsewhere for the price and definitely will from now on. Enjoy slamming customers who were duped.
Best car buying experience ever. Dave and Tim go out of their way to make purchasing a used vehicle as easy and pleasant as possible. I was briefly considering buying from an online-only dealer to avoid the pressurized sales pitch, but was really surprised by the laidback and customer friendly approach at R & R Motors - not to mention the savings on not having a vehicle shipped across country. Highly recommend R & R to anyone shopping for a good deal on a quality used car.
Best car buying experience ever. Dave and Tim go out of their way to make purchasing a used vehicle as easy and pleasant as possible. I was briefly considering buying from an online-only dealer to avoid the pressurized sales pitch, but was really surprised by the laidback and customer friendly approach at R & R Motors - not to mention the savings on not having a vehicle shipped across country. Highly recommend R & R to anyone shopping for a good deal on a quality used car.
- Customer service
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I needed to replace my old van. Went and checked out a few others but didn't really feel comfortable. My buddy bought from R&R this year and had a great experience, so we hopped on their site. They had a nice Toyota Sienna, even the color I like. We came up ( over an hour drive ), drove it, liked it and bought it. No Hassles , no high pressure sales tactics. These Guys are the Best!
I needed to replace my old van. Went and checked out a few others but didn't really feel comfortable. My buddy bought from R&R this year and had a great experience, so we hopped on their site. They had a nice Toyota Sienna, even the color I like. We came up ( over an hour drive ), drove it, liked it and bought it. No Hassles , no high pressure sales tactics. These Guys are the Best!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was driving by and found a Pickup Truck at R&R Motors. It was exactly what I was looking for. A simple truck with no computers or fancy options, something that I can still work on. Nice truck, good price & down-home sales people.
I was driving by and found a Pickup Truck at R&R Motors. It was exactly what I was looking for. A simple truck with no computers or fancy options, something that I can still work on. Nice truck, good price & down-home sales people.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't have asked for a more friendly, knowledgeable, pressure-free experience in purchasing a car. The used vehicle selection was great quality, the prices were fair and we appreciated the family-owned, honest approach. We'd definitely recommend R&R Motors to friends and family and will return in the future when we are in the market for another car.
We couldn't have asked for a more friendly, knowledgeable, pressure-free experience in purchasing a car. The used vehicle selection was great quality, the prices were fair and we appreciated the family-owned, honest approach. We'd definitely recommend R&R Motors to friends and family and will return in the future when we are in the market for another car.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
good people to deal with will come back again. I've had my truck about two and it is just what I was looking for . would but again
good people to deal with will come back again. I've had my truck about two and it is just what I was looking for . would but again
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I enjoyed my experience of purchasing a vehicle at your facility. Your knowledgeable staff offered a used quality vehicle, no hassle at a fair market price and expedited the process with a smile. Thanks again and would recommend your services to all my friends for a quality used vehicle. Thanks again to the entire staff. Jerry
I enjoyed my experience of purchasing a vehicle at your facility. Your knowledgeable staff offered a used quality vehicle, no hassle at a fair market price and expedited the process with a smile. Thanks again and would recommend your services to all my friends for a quality used vehicle. Thanks again to the entire staff. Jerry
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible business operation!!! Drove almost two hours for a vehicle he sold out from under me. Even after I expressed that we had a long drive and to please let me know asap if someone was there before us. Never trust the word of a shady used car salesman!!!
Terrible business operation!!! Drove almost two hours for a vehicle he sold out from under me. Even after I expressed that we had a long drive and to please let me know asap if someone was there before us. Never trust the word of a shady used car salesman!!!
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a great experience with this dealership from the first contact to the day I picked up my new car they worked with me and I feel I was treated like family Will definitely purchase from them again and recommend recommend them to friends and family
Had a great experience with this dealership from the first contact to the day I picked up my new car they worked with me and I feel I was treated like family Will definitely purchase from them again and recommend recommend them to friends and family
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car