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Dreyer & Reinbold BMW North

(181 reviews)

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Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dreyer & Reinbold BMW North from DealerRater.

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Very happy with the speed and efficiency with which Vu handles my car service. He always makes sure I understand what’s needed now and what’s coming up. Great job!

Very happy with the speed and efficiency with which Vu handles my car service. He always makes sure I understand what’s needed now and what’s coming up. Great job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The service team (led by Paul for me) is super attentive, knowledgeable and focused on taking care of me!

The service team (led by Paul for me) is super attentive, knowledgeable and focused on taking care of me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I always have a 5 star experience at Dreyer & Reinbold BMW. Paul does a great job of assisting me with service. He quickly gets me into a beautiful rental so I don’t miss a moment of my day. I love that convenience and their professionalism.

I always have a 5 star experience at Dreyer & Reinbold BMW. Paul does a great job of assisting me with service. He quickly gets me into a beautiful rental so I don’t miss a moment of my day. I love that convenience and their professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good experience, easy transaction. I traveled from a different state and I was well taken care of. Highly recommend

Good experience, easy transaction. I traveled from a different state and I was well taken care of. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership is clean and accommodating. Employees are friendly. The service they provide is consistent.

The dealership is clean and accommodating. Employees are friendly. The service they provide is consistent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always a pleasure to get service at Dreyer and Reinbold BMW. Paul Oberly is phenomenal! Always extremely helpful and so efficient!

Always a pleasure to get service at Dreyer and Reinbold BMW. Paul Oberly is phenomenal! Always extremely helpful and so efficient!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our experience was actually with Dreyer & Reinbold Mini and it was fantastic! Our sales professional, James Russell, was delightful to work with!

Our experience was actually with Dreyer & Reinbold Mini and it was fantastic! Our sales professional, James Russell, was delightful to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I purchased my vehicle used (not from the dealership) and they have been absolutely outstanding for service and repairs! Everything has gone smoothly with a factory recall as well as us purchasing new tires. We were offered a loaner during both visits. Alexis, my service manager, responds very quickly to my questions. Jonny is the BMW genius who gives me lessons how how the technical features work. He is great about making time for me when I request him!

I purchased my vehicle used (not from the dealership) and they have been absolutely outstanding for service and repairs! Everything has gone smoothly with a factory recall as well as us purchasing new tires. We were offered a loaner during both visits. Alexis, my service manager, responds very quickly to my questions. Jonny is the BMW genius who gives me lessons how how the technical features work. He is great about making time for me when I request him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I needed to have my BMW towed into the dealership. While I never 'like having car trouble'. I'm always confident I will receive excellent service at Dreyer Reinbold. Paul Oberley is an outstanding service rep. His explanations are concise and extremely helpful. The staff are friendly and do a great job.

I needed to have my BMW towed into the dealership. While I never 'like having car trouble'. I'm always confident I will receive excellent service at Dreyer Reinbold. Paul Oberley is an outstanding service rep. His explanations are concise and extremely helpful. The staff are friendly and do a great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They do a great job of taking care of my car needs. They are very timely in their service.

They do a great job of taking care of my car needs. They are very timely in their service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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