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Dreyer & Reinbold BMW North

(138 reviews)

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(138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dreyer & Reinbold BMW North from DealerRater.

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Best car buying experience I’ve ever had. Ashley was awesome every step of the way. No pressure, accommodating, and knowledgeable.

Best car buying experience I’ve ever had. Ashley was awesome every step of the way. No pressure, accommodating, and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Every visit is an enjoyable experience here. Feels weird to even describe a dealership this way, but it never feels burdening to get my car services here! The team goes above and beyond to accommodate my special requests, ensuring that every detail was taken care of without hesitation. Not only was the customer service exceptional, but I was also pleasantly surprised by their very reasonable pricing. It’s clear that they prioritize providing excellent value without sacrificing quality. The facility itself is spotless, well-organized, and comfortable - a true reflection of the professionalism and care this dealership puts into everything they do.

Every visit is an enjoyable experience here. Feels weird to even describe a dealership this way, but it never feels burdening to get my car services here! The team goes above and beyond to accommodate my special requests, ensuring that every detail was taken care of without hesitation. Not only was the customer service exceptional, but I was also pleasantly surprised by their very reasonable pricing. It’s clear that they prioritize providing excellent value without sacrificing quality. The facility itself is spotless, well-organized, and comfortable - a true reflection of the professionalism and care this dealership puts into everything they do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good experience each time I need service on our vehicle. Thank you again for the service.

Good experience each time I need service on our vehicle. Thank you again for the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional and well run in all aspects. Our sales professional, Ashley Broscoe was fantastic!

Very professional and well run in all aspects. Our sales professional, Ashley Broscoe was fantastic!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Willie McCloud is the consummate professional. We've purchased many BMWs from Willie and Dreyer & Reinbold, and will never go anywhere else. As a male, I highly value that when the BMW is for my wife or my daughter, I fade into the background and Willie focuses 100% on them from car selection to in-car training at delivery. They value our time as much as our business and always have everything ready when we arrive.

Willie McCloud is the consummate professional. We've purchased many BMWs from Willie and Dreyer & Reinbold, and will never go anywhere else. As a male, I highly value that when the BMW is for my wife or my daughter, I fade into the background and Willie focuses 100% on them from car selection to in-car training at delivery. They value our time as much as our business and always have everything ready when we arrive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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All of the people there were very professional and friendly. It made for a great visit. Thank you. Jim and cheryl

All of the people there were very professional and friendly. It made for a great visit. Thank you. Jim and cheryl

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Elijah made my experience great ! I got my car back within an hour, thank you !

Elijah made my experience great ! I got my car back within an hour, thank you !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience with Aaron Brandis continues to be very professional and informative. While I’ve been disappointed with the overall quality performance of my 2019 X5, Aaron has provided excellent service in solving all the issues … some at my expense, some shared expense and some at the expense of BMW. I do enjoy how my X5 drives, yet I will never own another BMW out of warranty. Top rating for Aaron! He remains an extremely valuable asset to your organization.

My experience with Aaron Brandis continues to be very professional and informative. While I’ve been disappointed with the overall quality performance of my 2019 X5, Aaron has provided excellent service in solving all the issues … some at my expense, some shared expense and some at the expense of BMW. I do enjoy how my X5 drives, yet I will never own another BMW out of warranty. Top rating for Aaron! He remains an extremely valuable asset to your organization.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The car we wanted was not available at our local dealership. The sales team went out of their way to locate a vehicle with the identical specifications, out of state, and bring it to their dealership. Incentives and pricing was impressive. We felt very good about the process and personal service.

The car we wanted was not available at our local dealership. The sales team went out of their way to locate a vehicle with the identical specifications, out of state, and bring it to their dealership. Incentives and pricing was impressive. We felt very good about the process and personal service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service and have purchased or ordered ten vehicles from dealership with one on order now.

Excellent service and have purchased or ordered ten vehicles from dealership with one on order now.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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