Reviews
Very honest, kept me informed & knowlegeable & customer
Very honest, kept me informed & knowlegeable & customer focused. Servicexengine light had problems with on diagnostics for code. So wl take back. Definitely nothing engine wise, maybe something vapor.
Very honest, kept me informed & knowlegeable & customer
Very honest, kept me informed & knowlegeable & customer focused. Servicexengine light had problems with on diagnostics for code. So wl take back. Definitely nothing engine wise, maybe something vapor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I’m a “ waiter” when I have my care serviced and the
I’m a “ waiter” when I have my care serviced and the accommodations are very pleasant. The waiting area has a television, a children’s area, and is stocked with beverages and snacks.
I’m a “ waiter” when I have my care serviced and the
I’m a “ waiter” when I have my care serviced and the accommodations are very pleasant. The waiting area has a television, a children’s area, and is stocked with beverages and snacks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ended up at Jeep dealership to get my Kia oil change and
Ended up at Jeep dealership to get my Kia oil change and tire rotation. Took over 1 1/2 hours. Usually takes about hour or even less.
Ended up at Jeep dealership to get my Kia oil change and
Ended up at Jeep dealership to get my Kia oil change and tire rotation. Took over 1 1/2 hours. Usually takes about hour or even less.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Always on time and finishes the work in the estimated
Always on time and finishes the work in the estimated time. Waiting area is comfortable and has a TV, a child's area, comfortable seating, beverages, snacks, and restroom available.
Always on time and finishes the work in the estimated
Always on time and finishes the work in the estimated time. Waiting area is comfortable and has a TV, a child's area, comfortable seating, beverages, snacks, and restroom available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Had warranty work done kept it overnight gave me a ride
Had warranty work done kept it overnight gave me a ride back to Bucyrus and offered to come get me when my Jeep was ready if I needed one
Had warranty work done kept it overnight gave me a ride
Had warranty work done kept it overnight gave me a ride back to Bucyrus and offered to come get me when my Jeep was ready if I needed one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Quick service, however when our jeep was pulled into the
Quick service, however when our jeep was pulled into the line it was VERY close to the car in front of it.
Quick service, however when our jeep was pulled into the
Quick service, however when our jeep was pulled into the line it was VERY close to the car in front of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
I was super happy with how friendly and nice and helpful
I was super happy with how friendly and nice and helpful everyone was. Happy with my tires and services. Also my car was clean when I got it back
I was super happy with how friendly and nice and helpful
I was super happy with how friendly and nice and helpful everyone was. Happy with my tires and services. Also my car was clean when I got it back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I dealt with Joshua and Hunter, both had great
I dealt with Joshua and Hunter, both had great communication & were very helpful with all my questions. I had my car back the same week it had been unexpectedly towed in, and it now runs fantastic!
I dealt with Joshua and Hunter, both had great
I dealt with Joshua and Hunter, both had great communication & were very helpful with all my questions. I had my car back the same week it had been unexpectedly towed in, and it now runs fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer CDJR Mansfield to be a positive one. Please don't hesitate to reach out if you need anything else.
Everyone very polite.
Everyone very polite. Made me feel very comfortable.I’ll definitely buy again. Very happy with the service.
Everyone very polite.
Everyone very polite. Made me feel very comfortable.I’ll definitely buy again. Very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Understand my needs.
Understand my needs. Understood my expectations. Very friendly and helpful I am done Nice job
Understand my needs.
Understand my needs. Understood my expectations. Very friendly and helpful I am done Nice job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.