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Spitzer CJDR Mansfield

(2,657 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Warranty service

They are always quick and complete with my service. Very nice to talk to are very helpful if I have any questions. Thank you for such good service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good

I have been treated very good ever since I bought my 2014 Jeep. I always deal with Tim Wolford but he was not in the day I took my Jeep in so I had Justin Curry. Very nice guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sam Stokley

Purchased a 2020 Scat Packer and the entire process went very well. Hats off to Kelly who did a FANTASTIC JOB !!! She ver very proffesional over the phone and in person to ensure the process went great. Would highly reccemend this dealership to my friends and will recomend they ask for Kelly. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sam, Congratulations on your new vehicle! We are so pleased that Kelly could provide you with a top-notch experience and a vehicle that you love! We are proud to have earned your kind recommendation, and we hope to continue serving you and your automotive needs in the future!

Brake line replaced

Linda Briggs took care of all our service needs and got us safely back on the road. She treated us fairly and respectfully. We would recommend her and Spitzer for your sales and service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shelby, Thank you so much for your positive review! We are happy to hear that Linda took great care of you and ensured that your vehicular needs were thoroughly resolved! It is our pleasure to assist you in any way possible. Please let us know how she and the team may serve you again in the future.

riosoul

Very nice people to work with. Very knowledgeable in comparisons. Got us the color we wanted and ended up purchasing a new car for about the same price as a used. Now we have 2 KIAs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pat, Congratulations on your new Kia! We are so pleased that we had the opportunity to work with you, and we are thrilled that we could get you into exactly the vehicle you had in mind. It is wonderful to know that you are such a fan of the brand, and we hope to serve you and your Kia needs for many years to come.

Goodmorning my name is Nikita Wright?Rafael Dixon Was a...

Goodmorning my name is Nikita Wright?Rafael Dixon Was a wonderful Sales person he was determined to help me get a car not only for me but for my kids so I can make sure that I get all them to there appointments an me to work because I was out of a car for about five months and I appreciate everything he has done to help me get the car that I love and I’m definitely going to refer as many people to you guys because he was very wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent team

Great service department, friendly staff and quick service appointments when your having issues with your vehicle. Have a nice and blessed day to you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Derek, Thank you for taking the time to share this 5-star review! Providing quality and efficient service is certainly our goal, and we are pleased that our efforts have met your satisfaction. We appreciate your business and look forward to working with you again the next time your vehicle is ready for service! Safe travels!

They are always very friendly an take the time to carry...

They are always very friendly an take the time to carry on a conversation. They remember me each time I come to have my Jeep serviced. I came to have my Jeeped serviced but bought a new 2020 instead.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you, Linda Briggs for helping get thru the process...

Thank you, Linda Briggs for helping get thru the process and working with my insurance. I could count on your help and guidance making this an easy non stressfull experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you!

Eric was a terrific salesman and helped make the experience very pleasant. We are now owners of a 2018 Jeep Renegade that wife absolutely loves!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Jeep Renegade! We are overjoyed could provide you and your wife with a top-notch experience and a vehicle that she loves! We greatly appreciate the opportunity to do business with you, and we hope to see you again when the time comes for your first service!