Reviews
My wife and I had nothing but praise for the way we were
My wife and I had nothing but praise for the way we were treated. We would recommend Spitzer in Mansfield!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We are glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to reach back out to us.
Just oil change and tire rotation.
Just oil change and tire rotation. Thank you for the prompt service, look forward to the next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star review! We are proud proud to have earned your kind recommendation and looking forward to an opportunity to work with you again.
Service department sucks and does not know how to fix
Service department sucks and does not know how to fix vehicles will make up work
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Were very sorry to hear of your concerns with our service department and we do apologize that your issues with your vehicle have not been resolved. I would like the opportunity to speak to you to see how we can get this fixed. Please call me at your earliest convenience. Thank you, Greg Gilliam Service Manager Spitzer Mansfield 419-524-2511
Everyone is always friendly !
Everyone is always friendly ! They go out of their way to help you and answer any questions you might have.Linda Briggs knew I was concerned about my check engine light on. she got me in the same day I called within hours it’s a 2023 car so I didn’t want to drive it like that they took care of it washed my car and was very helpful. I was very happy with my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to have had the opportunity to work with you, and greatly appreciate you taking the time to leave us this 5-star rating! Linda will be very happy to hear your kind words. Please do not hesitate to let us know if there is ever anything more that we may help you with!
Great service.
Great service. Affordable price for repairs. Service department communicates very well with us. Tiffany is amazing. We will definitely keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing the positive experience you had with Tiffany! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels until we meet again!
I had and issue with a wheel protection package, Tiffany
I had and issue with a wheel protection package, Tiffany I in service worked to get it resolved which she did. Unfortunately I was not able to get to the dealership that day do to a previous commitment. I will be contacting her again to try and get it set up. Great job by all involved!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review! We are honored by your business, and happy to hear that Tiffany could provide you with 5-star service. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.
Very quick in and out in less than an hour including a
Very quick in and out in less than an hour including a truck wash a Plus service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!
Very quick and efficient!
Very quick and efficient! Always pleased with how my salesman, Anthony, always remembers my face!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are happy to hear that Anthony could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!
Friendly associates throughout the entire service.
Friendly associates throughout the entire service. highly recommend. In fact, had a conversation with another customer while waiting. His first time being serviced there and was glad to hear my positive input.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are so glad that our team could provide you with top-notch service. Please do not hesitate to let us know how we may be of further assistance to you!
Gwenyth Hall was so informative, kept me updated on my
Gwenyth Hall was so informative, kept me updated on my vehicle progress(during maintenance ) and was very kind. Spitzer is a great place to purchase a vehicle. I have been very pleased with my vehicle and the atmosphere at Spitzer Kia of Mansfield OH. Thank you all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this wonderful review. We are so excited that Gwenyth put you at ease and ensure that your experience was an overall success. We greatly appreciate your repeat business. Please drive safely!