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GRAHAM HYUNDAI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I picked up my lease for my 91 year-old aunt. This is our fourth lease from Graham AutoMall. The sales team, Dakota, Gavin, and Henry were kind, courteous, and treated us with dignity and respect. They were able to put my auntie in an affordable two year lease that fits her budget. I would absolutely purchase another lease from this dealership in the future. The team of professional professionals is exactly what we were looking for and why we travel from Cleveland to Mansfield to purchase this vehicle. . We will be back in two years to purchase another lease. I would recommend Hyundai to my friends and family. Thank you from a happy customer.

I picked up my lease for my 91 year-old aunt. This is our fourth lease from Graham AutoMall. The sales team, Dakota, Gavin, and Henry were kind, courteous, and treated us with dignity and respect. They were able to put my auntie in an affordable two year lease that fits her budget. I would absolutely purchase another lease from this dealership in the future. The team of professional professionals is exactly what we were looking for and why we travel from Cleveland to Mansfield to purchase this vehicle. . We will be back in two years to purchase another lease. I would recommend Hyundai to my friends and family. Thank you from a happy customer.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jason was very helpful throughout my buying process with my Kona. He answered all my questions and reached out to me after to see how my new car was doing.

Jason was very helpful throughout my buying process with my Kona. He answered all my questions and reached out to me after to see how my new car was doing.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very good Selection! Friendly Staff! Willing to Help there customers in every way. Purchased a Used 2014 Odyssey. Very Nice and clean Van. Salesman and Manager very Helpful ! Communications were excellent! All went as Planned! Highly recommend you visit here! Good deals!

Very good Selection! Friendly Staff! Willing to Help there customers in every way. Purchased a Used 2014 Odyssey. Very Nice and clean Van. Salesman and Manager very Helpful ! Communications were excellent! All went as Planned! Highly recommend you visit here! Good deals!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Graham Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Graham Toyota Team

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They went out of there way to make sure everything was serviced on time and also were able to look at my brakes at the last minute and replace them. They even searched and found a coupon to lower the brake pad replacement costs.

They went out of there way to make sure everything was serviced on time and also were able to look at my brakes at the last minute and replace them. They even searched and found a coupon to lower the brake pad replacement costs.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Graham Toyota Team

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I am very pleased with the Dealership and my salesman representative James Avila. He listened to my needs and we worked together and we we're able to make my dreams come true in driving my first Toyota that l wanted for years . I am excited for my years ahead to purchase more wonderful vehicles and have there services. I highly recommend them to others.

I am very pleased with the Dealership and my salesman representative James Avila. He listened to my needs and we worked together and we we're able to make my dreams come true in driving my first Toyota that l wanted for years . I am excited for my years ahead to purchase more wonderful vehicles and have there services. I highly recommend them to others.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback regarding your experience at Graham Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we're honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Graham Toyota Team

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Graham Toyota has a Friendly and attentive team that goes out of their way to make your service visit timely and pleasant. First class! They have squeezed in an oil change when my time window was short, keeping me up to speed on upcoming maintenance or undiscovered maintenance issues in a timely manner and at a reasonable cost.

Graham Toyota has a Friendly and attentive team that goes out of their way to make your service visit timely and pleasant. First class! They have squeezed in an oil change when my time window was short, keeping me up to speed on upcoming maintenance or undiscovered maintenance issues in a timely manner and at a reasonable cost.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, The Graham Toyota Team

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take great care of me and get me in within a day or two. check in is easy and the guys go out of their way to explain everything. waiting area is clean and the coffee"s pretty good. will visit again.

take great care of me and get me in within a day or two. check in is easy and the guys go out of their way to explain everything. waiting area is clean and the coffee"s pretty good. will visit again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Graham Toyota Team

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The process of making an appointment was easy and quick. The service department was friendly and had my car done in a short time and made sure to explain what services were done.

The process of making an appointment was easy and quick. The service department was friendly and had my car done in a short time and made sure to explain what services were done.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this feedback. We are so pleased that we could make your visit quick and easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Regards, The Graham Toyota Team

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It was painless, the salesmen always work there butts off. But this time Charlie Mills definitely went above and beyond for me, so I am forever grateful for that.

It was painless, the salesmen always work there butts off. But this time Charlie Mills definitely went above and beyond for me, so I am forever grateful for that.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Graham Toyota Team

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The car shopping and purchasing experience was done with efficiency and thoroughness. Our sales rep was knowledgeable and helpful. We are pleased with our Camry.

The car shopping and purchasing experience was done with efficiency and thoroughness. Our sales rep was knowledgeable and helpful. We are pleased with our Camry.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Graham Toyota Team

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