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Hyundai of Albany

(88 reviews)

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

I had a wonderful experience at MTM in a bind due to my car breaking down I was able to get into a new car within a few hours everything was professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kudos to the sales staff at MTM!!!

The salesman was very helpful and informative. I really appreciated his willingness to get me into the car i wanted and didn't try to sell me something different. He was also willing to stay after closing time to make sure that I had all of the information I needed to be able to enjoy my car even more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matt's Review

Had a terrific experience! Would definitely recommend and will return for future purchases. From start to finish everything lived up to my expectations. Superb group of people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark Thomas Survey

I find Mark Thomas Motors easy to work with and their staff professional. I would recommned them to anyone looking to buy a Hyundai. They offer a full service department to handle anything needed for your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

We were helped to buy a car as opposed to being "sold" a car. It was the perfect blend of being available to be helpful while at the same time giving us the space we needed to talk to each other. We were still smiling as we left the dealership and felt good about the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice car!

"Been quite happy with the car so far, dealership was very professional in helping me obtain it. Started looking at the vehicle several weeks before I made a buying decision, got no pressure or sales ""pushing"" at any time during the process."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Josh was very helpful with what I was looking for and what I wanted my payments at. He was great. I have told people about my experience. Great people all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A happy customer

I am really happy with the trade in value I got out of my older car and the level of customer service I received was great. I never felt pressured and the salesman was really kind and helpful. The whole car buying process was fast and easy for me because I was recovering from a broken hip.The salesman has been so great every few days I go back to the dealership so he can show me new things on my Tucson ( because of my age I great overwhelmed trying to learn to many things at one time).I can't remember the salesmens name (blame it on my age) but he is always so helpful and great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very thorough

Had the car i wanted. Everyone was friendly and professional. Appreciated the staff at mark Thomas motors. Positive experience and a great car. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

all is good

everything was great. we were in and out within 90 minutes after picking car out on line. looking forward to using service dept when we come in for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.