Reviews
Very nice facility with courteous staff. easy They were able to locate the exact vehicle we wanted.
Very nice facility with courteous staff. easy They were able to locate the exact vehicle we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steve! We're glad we could find exactly what you were looking for and make the experience a smooth one.
The salesman and all the staff at the dealership were very helpful and got me exactly the car I wanted with 0 dollars down AND with a local lender! I was very satisfied with the service and am very happy with my 4runner.
The salesman and all the staff at the dealership were very helpful and got me exactly the car I wanted with 0 dollars down AND with a local lender! I was very satisfied with the service and am very happy with my 4runner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear the team was able to come through for you, and we hope you enjoy every mile in your new vehicle.
They were very helpful in helping me find a used car for my daughter. We definitely recommend
They were very helpful in helping me find a used car for my daughter. We definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation, and we hope your daughter enjoys her new car!
The service was great! Angelo was my sales person and he really went above and beyond for me
The service was great! Angelo was my sales person and he really went above and beyond for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Angelo is a valued member of our team, and we're glad he took such good care of you. We appreciate you choosing Philpott Hyundai.
Local car buyers need to demand a full look at internal accounting codes before trusting the 'transparency' scripts at this store. During my recent negotiation on a 2026 Hyundai Kona SEL Premium AWD (Cyber Gray, VIN: KM8HDCA32TU455135), salesperson Joseph attempted to push an out-the-door price of $32,883.26. When challenged on a competitive cash floor of $31,350 OTD, Joseph provided a copy of the vehicle’s memorandum invoice, claiming they were selling the car for '$100 over cost' and could not cut another dollar. Let’s look at the internal dealer data he failed to explain to the public: 1. This vehicle was explicitly billed, invoiced, and shipped to Killeen Hyundai in Killeen, TX—nearly 260 miles away. Philpott executed a dealer trade to bring this specific inventory unit to Nederland. As a cash buyer, I am not responsible for subsidizing their dealership's logistics overhead, transport friction, or inventory mismatch expenses. 2. The internal invoice explicitly features manufacturer code **HB623, which confirms a guaranteed $623.00 factory holdback profit paid directly back to the dealership by Hyundai Motor America upon the sale of the car. This is pure, unadvertised back-end profit hidden from the consumer. 3. Joseph claimed he was providing a '$274 discount' to remove a mandatory anti-theft etching fee, yet the final cash OTD balance remained completely stagnant at $32,883.26. They are actively using the national $1,750 Hyundai factory cash incentive to mask the fact that they are charging full retail sticker price plus bloated port-installed add-ons ($375 cross rails, $240 floor mats). They are not 'losing money'—they are protecting their transport costs and holdback gross. If you shop for a vehicle here this weekend, do not let them hide behind fake invoice sheets. The real break-even bottom dollar on this unit is well under $30,000 before taxes and statutory fees. Demand they strip the port add-ons, demand they pass through the holdback, or walk away like I did.
Local car buyers need to demand a full look at internal accounting codes before trusting the 'transparency' scripts at this store. During my recent negotiation on a 2026 Hyundai Kona SEL Premium AWD (Cyber Gray, VIN: KM8HDCA32TU455135), salesperson Joseph attempted to push an out-the-door price of $32,883.26. When challenged on a competitive cash floor of $31,350 OTD, Joseph provided a copy of the vehicle’s memorandum invoice, claiming they were selling the car for '$100 over cost' and could not cut another dollar. Let’s look at the internal dealer data he failed to explain to the public: 1. This vehicle was explicitly billed, invoiced, and shipped to Killeen Hyundai in Killeen, TX—nearly 260 miles away. Philpott executed a dealer trade to bring this specific inventory unit to Nederland. As a cash buyer, I am not responsible for subsidizing their dealership's logistics overhead, transport friction, or inventory mismatch expenses. 2. The internal invoice explicitly features manufacturer code **HB623, which confirms a guaranteed $623.00 factory holdback profit paid directly back to the dealership by Hyundai Motor America upon the sale of the car. This is pure, unadvertised back-end profit hidden from the consumer. 3. Joseph claimed he was providing a '$274 discount' to remove a mandatory anti-theft etching fee, yet the final cash OTD balance remained completely stagnant at $32,883.26. They are actively using the national $1,750 Hyundai factory cash incentive to mask the fact that they are charging full retail sticker price plus bloated port-installed add-ons ($375 cross rails, $240 floor mats). They are not 'losing money'—they are protecting their transport costs and holdback gross. If you shop for a vehicle here this weekend, do not let them hide behind fake invoice sheets. The real break-even bottom dollar on this unit is well under $30,000 before taxes and statutory fees. Demand they strip the port add-ons, demand they pass through the holdback, or walk away like I did.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We understand pricing transparency matters, and we take concerns like this seriously. If you'd like to discuss the details of your visit further, please give us a call at 888-928-3436.
Very professional easy process. Victoria is AMAZING very patient and respectful not pushy . I will always recommend her and dealership. She has a great sales future
Very professional easy process. Victoria is AMAZING very patient and respectful not pushy . I will always recommend her and dealership. She has a great sales future
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Raven! We're glad Victoria made the process smooth and comfortable for you, and we'll be sure to pass along your kind words to her.
I found the dealership online after doing some research on a specific car. I submitted a request for information and they promptly responded. Joseph was amazing from start to finish. We drove over 2 hours away to go pick up the car same day before close of business. Highly recommend.
I found the dealership online after doing some research on a specific car. I submitted a request for information and they promptly responded. Joseph was amazing from start to finish. We drove over 2 hours away to go pick up the car same day before close of business. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jamarcus! We're glad Joseph took good care of you and that the process was smooth enough to make a two-hour drive worthwhile.
Great experience, Scott Wright was an amazing salesman Finance Department was in and out Yes, I would recommend this dealership to family and friends. I love the 2023 Subaru Ascent that I purchased.
Great experience, Scott Wright was an amazing salesman Finance Department was in and out Yes, I would recommend this dealership to family and friends. I love the 2023 Subaru Ascent that I purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Louise! We're glad Scott and our finance team made the process smooth, and we hope you enjoy your new vehicle for years to come.
Fast east process. Friendly environment. Highly recommend if your in the market for a new or used vehicle. #1stClassService
Fast east process. Friendly environment. Highly recommend if your in the market for a new or used vehicle. #1stClassService
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation, and we're glad the experience felt seamless from start to finish.
We went a day Before and Joshua Witherspoon came out to greet us in the hot sun...He answered all of our questions, Let us see all the vehicles even though they were about to close...He also went back inside and brought us out waters for my Family...I explained the situation that my wife was in a wreck and we needed a vehicle ASAP....He told me to call him the next day..As soon as I got the Insurance situation done and was given the green light from my bank to get a vehicle...I sent Joshua text...He came out and worked with the Number I told him I could afford...After a few Hours he took care of all my needs and even got the vehicle ready for pick up... Everything was quick and no problems at all...Joshua Witherspoon did a great job and followed up with us the very next day...Thank You so Much...We are very happy with our purchase of the New Vehicle....God Bless
We went a day Before and Joshua Witherspoon came out to greet us in the hot sun...He answered all of our questions, Let us see all the vehicles even though they were about to close...He also went back inside and brought us out waters for my Family...I explained the situation that my wife was in a wreck and we needed a vehicle ASAP....He told me to call him the next day..As soon as I got the Insurance situation done and was given the green light from my bank to get a vehicle...I sent Joshua text...He came out and worked with the Number I told him I could afford...After a few Hours he took care of all my needs and even got the vehicle ready for pick up... Everything was quick and no problems at all...Joshua Witherspoon did a great job and followed up with us the very next day...Thank You so Much...We are very happy with our purchase of the New Vehicle....God Bless
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Hector! Joshua is a great example of what the Philpott Hyundai experience should look like, and we're glad he was able to take care of your family during a stressful time. We hope you enjoy the new vehicle for many miles to come.