Reviews
Write a reviewI stopped by Sport Hyundai just to look around, no real intention of buying and Walter Robinson made the experience genuinely enjoyable. He greeted me like a person, not a prospect. No pushy sales tactics, no hovering. He answered my questions, gave me real information, and let me breathe. That kind of respect is rare in a dealership. When I'm ready to buy, Walter is exactly who I'm calling.
I stopped by Sport Hyundai just to look around, no real intention of buying and Walter Robinson made the experience genuinely enjoyable. He greeted me like a person, not a prospect. No pushy sales tactics, no hovering. He answered my questions, gave me real information, and let me breathe. That kind of respect is rare in a dealership. When I'm ready to buy, Walter is exactly who I'm calling.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My parents recently bought a 2024 Hyundai Santa Fe Hybrid and within the last year and a half of ownership it has broken down 3 times with exact same issue. The fuel pump gives out dropping the cars speed down out of nowhere making it incredibly dangerous to drive not just for my parents but the drivers riding behind them as well as they have list control over the speed of their car. Hyundai is refusing to help even though this is clearly an issue with the same exact part. They will not acknowledge that the car is a lemon and the part is clearly defective and a huge safety risk. Buyers beware. Do not trust this dealership or company. Look elsewhere for a better car. P.S. - Before we knew this was an issue my parents were driving my 1 year old in this car. Thank god this did not happen while he was in there and thank god no accidents took place as a result of this issue with him in the car. Rest assured if it did and my kid was hurt and we found out there was well documented reports of this being a major issue with this car, they would be facing one xxxx of a lawsuit.
My parents recently bought a 2024 Hyundai Santa Fe Hybrid and within the last year and a half of ownership it has broken down 3 times with exact same issue. The fuel pump gives out dropping the cars speed down out of nowhere making it incredibly dangerous to drive not just for my parents but the drivers riding behind them as well as they have list control over the speed of their car. Hyundai is refusing to help even though this is clearly an issue with the same exact part. They will not acknowledge that the car is a lemon and the part is clearly defective and a huge safety risk. Buyers beware. Do not trust this dealership or company. Look elsewhere for a better car. P.S. - Before we knew this was an issue my parents were driving my 1 year old in this car. Thank god this did not happen while he was in there and thank god no accidents took place as a result of this issue with him in the car. Rest assured if it did and my kid was hurt and we found out there was well documented reports of this being a major issue with this car, they would be facing one xxxx of a lawsuit.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bait and switch. Online price showed 25k, we get to the lot and the sticker shows 31k. We then are offered only 2k for our trade in which kbb showed a fair trade in of around 6k. Their excuse was “we already have marked the car down and can’t offer more for a trade in” Then don’t advertise the car at 25k! And act like that price already factors a trade in value. What a scam.
Bait and switch. Online price showed 25k, we get to the lot and the sticker shows 31k. We then are offered only 2k for our trade in which kbb showed a fair trade in of around 6k. Their excuse was “we already have marked the car down and can’t offer more for a trade in” Then don’t advertise the car at 25k! And act like that price already factors a trade in value. What a scam.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sport Hyundai is a great dealership providing excellent sales and service. Our salesman Jimmy D went over and beyond to put my family in a new vehicle. The process was seamless and uncomplicated. They were given a thorough tutorial on all aspects of their vehicle and a full tank of gas! Jimmy was patient, kind and professional explaining everything. They felt right at home with him handling the paperwork and related items. We highly recommend Sport Hyundai as your go to dealership and Jimmy D as your designated salesperson. Thank you Sport Hyundai and Jimmy D. A satisfied customer - Mercedes Caesar
Sport Hyundai is a great dealership providing excellent sales and service. Our salesman Jimmy D went over and beyond to put my family in a new vehicle. The process was seamless and uncomplicated. They were given a thorough tutorial on all aspects of their vehicle and a full tank of gas! Jimmy was patient, kind and professional explaining everything. They felt right at home with him handling the paperwork and related items. We highly recommend Sport Hyundai as your go to dealership and Jimmy D as your designated salesperson. Thank you Sport Hyundai and Jimmy D. A satisfied customer - Mercedes Caesar
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Regarding the service dept, I would stay away from the service advisor named Domenic, who lied to me to try to get me to not pursue warranty work, and also physically intimidated me. Very scary stuff.
Regarding the service dept, I would stay away from the service advisor named Domenic, who lied to me to try to get me to not pursue warranty work, and also physically intimidated me. Very scary stuff.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
previously bought 3 NEW cars from this dealership. last august i needed a new vehicle, went there saw 3 different salesmen, test drove 2 cars all they could do was brag about how they could charge me $5000.00 over sticker price. could not stomach anymore of the xx. went to Turnersville and got screwed by them. Sad Very Sd, where has the Loyalty gone, i have gone here for over 25 years solely for their excellent service department.
previously bought 3 NEW cars from this dealership. last august i needed a new vehicle, went there saw 3 different salesmen, test drove 2 cars all they could do was brag about how they could charge me $5000.00 over sticker price. could not stomach anymore of the xx. went to Turnersville and got screwed by them. Sad Very Sd, where has the Loyalty gone, i have gone here for over 25 years solely for their excellent service department.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Terrible customer service. Sales people and management lie. Waste of time going to this dealership. Said car was available and drove all the way down for it not to be here.
Terrible customer service. Sales people and management lie. Waste of time going to this dealership. Said car was available and drove all the way down for it not to be here.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Never even got a voicemail responding to my inquiry. Visited a competitors dealership after they responded to my inquiry and wound up buying one car and leased a 2nd.
Never even got a voicemail responding to my inquiry. Visited a competitors dealership after they responded to my inquiry and wound up buying one car and leased a 2nd.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Dealt with them for two vehicles leased at the same time in 2020. The staff and management are rude and obnoxious. We have a signed lease residual for end of lease and they are charging 1800 dollars (not including doc fees) over what was agreed upon. And they said “we are for profit business go somewhere else if you don’t like it” Finance guys yelled at me to get out if I don’t like it. Hyundai corporate told me they should not be charging additional fees on top of the contracted residual value and to submit a complaint. Which I am doing. FISHY BUSINESS. BEWARE. And they continue to talk about myself and my friend in the showroom in public This dealership is slimy, rude and obnoxious
Dealt with them for two vehicles leased at the same time in 2020. The staff and management are rude and obnoxious. We have a signed lease residual for end of lease and they are charging 1800 dollars (not including doc fees) over what was agreed upon. And they said “we are for profit business go somewhere else if you don’t like it” Finance guys yelled at me to get out if I don’t like it. Hyundai corporate told me they should not be charging additional fees on top of the contracted residual value and to submit a complaint. Which I am doing. FISHY BUSINESS. BEWARE. And they continue to talk about myself and my friend in the showroom in public This dealership is slimy, rude and obnoxious
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I recently wrote a negative review on this dealership and must say my views have drastically changed. The dealership went above and beyond to correct the issues I had. They took their time to ensure everything was corrected and kept me informed along the way. I had the pleasure of dealing with Frank and cannot say enough about him. Excellent customer service! Great place to go and would recommend to everyone in the market for a vehicle!
I recently wrote a negative review on this dealership and must say my views have drastically changed. The dealership went above and beyond to correct the issues I had. They took their time to ensure everything was corrected and kept me informed along the way. I had the pleasure of dealing with Frank and cannot say enough about him. Excellent customer service! Great place to go and would recommend to everyone in the market for a vehicle!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car