Reviews
I guess my experience could have been worse but I’m unsure how. I spent $2,000 to get my transmission to stop stuttering; however, on the drive home the problem started again. Also, when I read the service write-up, they mentioned a screw in one of my tires. They didn’t fix it or mention it directly…just left the screw in my tire. After making another appointment, I took the truck back and it still took almost a week for them to diagnose. The bill will be an additional $1,300. I authorized the repair on a Tuesday and discovered that the part still wasn’t ordered until Thursday. They told me Friday the part was in and it would be a 4-hour repair. Now it’s Tuesday, I still don’t have my truck and no one has contacted me. Last week I spoke to the Service Manager who was supposed to address the issues. I have left out many, many details because I don’t want to type all that out. Suffice to say this will be my last visit to Bid Clary.
I guess my experience could have been worse but I’m unsure how. I spent $2,000 to get my transmission to stop stuttering; however, on the drive home the problem started again. Also, when I read the service write-up, they mentioned a screw in one of my tires. They didn’t fix it or mention it directly…just left the screw in my tire. After making another appointment, I took the truck back and it still took almost a week for them to diagnose. The bill will be an additional $1,300. I authorized the repair on a Tuesday and discovered that the part still wasn’t ordered until Thursday. They told me Friday the part was in and it would be a 4-hour repair. Now it’s Tuesday, I still don’t have my truck and no one has contacted me. Last week I spoke to the Service Manager who was supposed to address the issues. I have left out many, many details because I don’t want to type all that out. Suffice to say this will be my last visit to Bid Clary.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Love their valet service, so easy they pick it up and deliver it back to our residents. Well communicated service point inspection, and continuous communication with our service representative. Love the picture of the different stages of service. Well done Bud Clary 👍
Love their valet service, so easy they pick it up and deliver it back to our residents. Well communicated service point inspection, and continuous communication with our service representative. Love the picture of the different stages of service. Well done Bud Clary 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I Cannot say enough about well I was treated and how amazing the service was and has been
I Cannot say enough about well I was treated and how amazing the service was and has been
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and efficient. Great customer service. Great communication during services performed. Highly recommend this dealership.
Fast and efficient. Great customer service. Great communication during services performed. Highly recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with how fast my seat belt problem was dealt with, how little it cost and how I was treated. Thank you!
I was very pleased with how fast my seat belt problem was dealt with, how little it cost and how I was treated. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Go see Gabriel “Alex” Melendez! Very knowledgeable, polite, and provides great customer service. He will make sure you know your new vehicle before you leave, and he’ll continue to help you after the sale if you need any assistance. Highly recommend!
Go see Gabriel “Alex” Melendez! Very knowledgeable, polite, and provides great customer service. He will make sure you know your new vehicle before you leave, and he’ll continue to help you after the sale if you need any assistance. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was in and out of there in a timely manner. Jeff was very helpful. Thanks.
I was in and out of there in a timely manner. Jeff was very helpful. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ugh…. They had my car for weeks before even looking at it. Had it for two months total. Called every week for updates and was told I would get a call back because the people that knew anything about my car were “ busy”. Never once did anyone EVER call me back. That just shows the lack of consideration they gave for their customers. If I ever have issues again.. I will be going elsewhere
Ugh…. They had my car for weeks before even looking at it. Had it for two months total. Called every week for updates and was told I would get a call back because the people that knew anything about my car were “ busy”. Never once did anyone EVER call me back. That just shows the lack of consideration they gave for their customers. If I ever have issues again.. I will be going elsewhere
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Bud Clary Ford has taken excellent care of my F-150 pick-up. the service department does excellent work and answers my concerns and questions.
Bud Clary Ford has taken excellent care of my F-150 pick-up. the service department does excellent work and answers my concerns and questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staff were really responsive and did not make a pushy sale. I came in knowing what I wanted, Eric made it happen. Eric did a super job showing the features of the Maverick. He was knowledgeable and patient.
Staff were really responsive and did not make a pushy sale. I came in knowing what I wanted, Eric made it happen. Eric did a super job showing the features of the Maverick. He was knowledgeable and patient.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car