Reviews
Service
Had my car in today for an inspection,sticker tonya had me in and out quickly thank you for the fast service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Tonya provided you with fast and efficient service during your car inspection. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. Safe travels, and thank you for choosing our dealership!
David Haynes was awesome to work with.
David Haynes was awesome to work with. He followed up often but never was pushy. He was friendly and engaging and made a good personal connection with me. Although I decided on a different make and model truck I want anyone considering a Ford, visit him and tel him Vincent sent you. Peace out
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with David! It's wonderful to hear that he provided excellent service by being attentive, friendly, and engaging without being pushy. Personal connections and great customer service are crucial aspects of a positive car-buying experience. Safe travels, and peace out!
Tonya rocks!
Tonya went out of her way to be sure my repairs got done quickly and made sure I had rides too and from the dealership! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're very welcome! We're delighted to hear that Tonya went above and beyond to ensure your repairs were completed promptly and that you had convenient transportation. We appreciate your trust in our service, and we're here for you whenever you need assistance. Safe travels!
This Dealership is one that i would recommend to anyone,
This Dealership is one that i would recommend to anyone, they are very professional and courteous. they treated me like i was there best customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and recommendation! It's fantastic to hear that you had a positive experience at our dealership, feeling valued and treated with professionalism and courtesy. Customer satisfaction is a top priority, and we're grateful for your feedback. Thank you for choosing our dealership, and we look forward to serving you or anyone you recommend in the future!
Awesome service!
Awesome service! The new drop off pick up service is awesome! Saved me from having to take time off of work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you found our new drop-off and pick-up service to be awesome! It's our goal to provide convenient and efficient solutions for our customers, and we're pleased to have saved you from taking time off work. Thank you for choosing our dealership, and we look forward to serving you in the future! Safe travels!
Great easy people to work with.
Great easy people to work with. Quick to get the work done and kept in touch through the process. Thanks Ira.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's wonderful to hear! Ira Ford Auburn seems to have provided you with a positive and efficient experience, keeping you informed throughout the process. Safe travels in your vehicle, and thank you for choosing Ira Ford Auburn!
Pre Expedition ??
Excellent job completing a pre-trip service on my F350 dually truck. Planning a 3 month camping expedition in my truck camper.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to hear that we did an excellent job completing the pre-trip service on your F350 dually truck. It sounds like you have an exciting 3-month camping expedition ahead in your truck camper. We appreciate your business and wish you a fantastic and safe journey on your upcoming adventure!
Clean,friendly and reliable dealership.
Clean,friendly and reliable dealership. Always a good visit and the employees are always ready to help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that you find the dealership clean, friendly, and reliable. A positive and helpful environment is crucial for a great customer experience. Thank you for choosing us, and we look forward to continuing to provide excellent service for you in the future! Safe travels!
What time just picked up our ambulance it now gets up to
What time just picked up our ambulance it now gets up to 10 miles an hour sorry not fast enough for someone that’s having a heart attack
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this to my attention. I apologize that your vehicle is experiencing an issue with acceleration. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Michael Nicoletti General Manager mnicoletti@irafordauburn.com
Great Customer Service
Auburn Ford was great! The customer service and technicians were phenomenal. Ryan at the service desk was very helpful, he was dedicated on helping me figure out the issue with my vehicle. Him and the technician gave me a diagnosis in no time. Thanks guys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience at Auburn Ford! It's great to hear that Ryan and the technicians provided excellent customer service and efficiently diagnosed the issue with your vehicle. Safe travels and we appreciate your trust in Auburn Ford!