Reviews
Service staff awesome. I broke down near Saco and needed to get on the road
Service staff awesome. I broke down near Saco and needed to get on the road
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for an oil change and they did a complete inspection - found some serious issues and explained/showed us what was wrong.. Rebekah is our Service Specialist and is extremely knowledgeable, courteous, bright, and honest..She has worked with us before and we appreciate her expertise..She is also compassionate - getting us in the service area so I can get a wheelchair out if we are to wait for service. This time we had to work with a warranty and she was extremely helpful and on spot! Group 1 is very lucky to have Rebekah!! So are we!! (Her helpers were very nice and kind as well.)
Went in for an oil change and they did a complete inspection - found some serious issues and explained/showed us what was wrong.. Rebekah is our Service Specialist and is extremely knowledgeable, courteous, bright, and honest..She has worked with us before and we appreciate her expertise..She is also compassionate - getting us in the service area so I can get a wheelchair out if we are to wait for service. This time we had to work with a warranty and she was extremely helpful and on spot! Group 1 is very lucky to have Rebekah!! So are we!! (Her helpers were very nice and kind as well.)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Saco. Please don't hesitate to reach out if there's anything additional we can do for you.
Great people are very helpful and friendly, prompt and they all appear to have great personalities. They asked me if I wanted to be driven home . My wife followed me and we went out for breakfast. They sent a text that me vehicle was ready .
Great people are very helpful and friendly, prompt and they all appear to have great personalities. They asked me if I wanted to be driven home . My wife followed me and we went out for breakfast. They sent a text that me vehicle was ready .
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Staff was courteous and efficient - the vehicle inspected and given oil change to my great satisfaction. Thank you.
Staff was courteous and efficient - the vehicle inspected and given oil change to my great satisfaction. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Service was excellent with friendly staff and only minimal wait because I was early for appointment- loaner vehicle was top notch
Service was excellent with friendly staff and only minimal wait because I was early for appointment- loaner vehicle was top notch
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change,tire rotation and overall inspection for road trip. Great Service informative before during and after the appointment!! Thank you
Oil change,tire rotation and overall inspection for road trip. Great Service informative before during and after the appointment!! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
It was to check out my computer problem..... service clerk was great and I believe they fixed the problem. I would go back and recommend it to anyone.
It was to check out my computer problem..... service clerk was great and I believe they fixed the problem. I would go back and recommend it to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Cecil, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!
The staff are extremely professional and friendly and the price was great. I would absolutely take my vehicle back.
The staff are extremely professional and friendly and the price was great. I would absolutely take my vehicle back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Do sales team and the service team are awesome they've been great to me because I bought a truck and one of the sensors is acting up so I went back cuz they thought resetting it would work it didn't and now they got it set so that I can see on the dash when it sensor default shows and it tells me what tire it is so I can tell them so they can order the replacement part and have me coming in replace it. They've been five star to me.
Do sales team and the service team are awesome they've been great to me because I bought a truck and one of the sensors is acting up so I went back cuz they thought resetting it would work it didn't and now they got it set so that I can see on the dash when it sensor default shows and it tells me what tire it is so I can tell them so they can order the replacement part and have me coming in replace it. They've been five star to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks you guys have been awesome since I bought the 2026 Ford Maverick. Billy was a great guy to work with when buying a vehicle I have told others about your commitment and service to customers. People like at by our dealership are the reason people buy from there. Have a great day.
Andrew was awesome as always! Kept me updated on the whole process. They are always prompt and follow up is on point. I highly recommend them.
Andrew was awesome as always! Kept me updated on the whole process. They are always prompt and follow up is on point. I highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ray, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Saco. Thanks for the recommendation, and have an amazing day!