Reviews
Super helpful and very efficient dealership. Got me in on time and very nice staff. My visit wasn't too long and the scheduling process was easy online.
Super helpful and very efficient dealership. Got me in on time and very nice staff. My visit wasn't too long and the scheduling process was easy online.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Saco. If you have any further questions, please don't hesitate to reach out!
We broke down while on a camping trip staying nearby. I was able to limp my truck into Group1 Ford. I explained to Mike in service our situation and that we were in the area for the next few days. He was more than accommodating to getting our truck in and getting us a ride to our campground. Unfortunately, our circumstances needed a few parts and he told us it would be a couple of days and they in fact, got it done as soon as the parts came in and we were able to actually come and pick us back up to get our truck. This place is outstanding as far as service. I?m sure their sales department is just as good as everyone we encountered seemed very genuine and friendly. If I was not from Connecticut, this would definitely be my dealership five stars to the service department.
We broke down while on a camping trip staying nearby. I was able to limp my truck into Group1 Ford. I explained to Mike in service our situation and that we were in the area for the next few days. He was more than accommodating to getting our truck in and getting us a ride to our campground. Unfortunately, our circumstances needed a few parts and he told us it would be a couple of days and they in fact, got it done as soon as the parts came in and we were able to actually come and pick us back up to get our truck. This place is outstanding as far as service. I?m sure their sales department is just as good as everyone we encountered seemed very genuine and friendly. If I was not from Connecticut, this would definitely be my dealership five stars to the service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Blacey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Saco. Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding service, friendly and very knowledgeable staff, and diligent communication throughout the day, as well as courtesy transportation. This high level of service has been consistent since purchasing my Ford Bronco Sport in 2022.
Outstanding service, friendly and very knowledgeable staff, and diligent communication throughout the day, as well as courtesy transportation. This high level of service has been consistent since purchasing my Ford Bronco Sport in 2022.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Julianne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Group 1 Fors Servixe is outstanding. Call to discuss components and possible Failures. Rebekah reassured us we will be good. I got an early appointment the following day and the repair was completed. I appreciate the fast response and complete repair. Always a pleasure to work work with Rebekah and the service team.
Group 1 Fors Servixe is outstanding. Call to discuss components and possible Failures. Rebekah reassured us we will be good. I got an early appointment the following day and the repair was completed. I appreciate the fast response and complete repair. Always a pleasure to work work with Rebekah and the service team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Saco! If you have any further questions, please don't hesitate to reach out!
Great service, valet service is a great option!!! I would recommend to anyone in the area that needs service on their vehicles. Staff was great to deal with and very thorough
Great service, valet service is a great option!!! I would recommend to anyone in the area that needs service on their vehicles. Staff was great to deal with and very thorough
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They were very great had appointment for 1:30 and got there at 12:45 and took it right in now waiting
They were very great had appointment for 1:30 and got there at 12:45 and took it right in now waiting
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Did everything I asked for. Great service quick. State inspection. Problem with rear sensor. Thank you
Did everything I asked for. Great service quick. State inspection. Problem with rear sensor. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Like all dealers high prices but, real nice people to work with. I should have bought my car here. Next time.
Like all dealers high prices but, real nice people to work with. I should have bought my car here. Next time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Robert, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Very nice place and great associates! Reasonable price for service and speedy fix. Thank you for the help. Id go there again sometime. Great customer service.
Very nice place and great associates! Reasonable price for service and speedy fix. Thank you for the help. Id go there again sometime. Great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jonel, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very helpful service staff without any issues. Courteous, efficient and professional. Took care of routine MX and advised on any issues pending but had none
Very helpful service staff without any issues. Courteous, efficient and professional. Took care of routine MX and advised on any issues pending but had none
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!