Reviews
I was in and out, on time and very helpful. My truck and myself thanks them.
I was in and out, on time and very helpful. My truck and myself thanks them.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Salesmen were really helpful, helped and answered all my questions. Just had it serviced for the first time today they had it in and out in no time. I am really happy and will continue doing business with them.
Salesmen were really helpful, helped and answered all my questions. Just had it serviced for the first time today they had it in and out in no time. I am really happy and will continue doing business with them.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service provided by Saco Maine IRA Ford. Friendly staff. We have been going there for years.
Excellent service provided by Saco Maine IRA Ford. Friendly staff. We have been going there for years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with Saco! Feel free to reach out to us if you need anything. Have a wonderful day.
IRA is the one of the best dealerships in this area ! They are very cordial and informative, plus always get the work done inexpensively and promptly. Thank you !
IRA is the one of the best dealerships in this area ! They are very cordial and informative, plus always get the work done inexpensively and promptly. Thank you !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Kathie, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Had a Broken leaf Spring and my u-joints were toast , called the service department , they had me in the next morning for an evaluation, got some numbers together for me, very reasonable, had them upgrade to an extra leaf and changed both sides. I added a few fluid services including the rear differential. Parts were ordered and got me back into a service bay a day later. I Was well informed as of the progress, had a courtesy text first thing in the morning then got the vehicle back a little later . When I picked up the vehicle, I had a complete go over with the mechanic. Vehicle feels brand new again ! Rides beautifully! Couldn’t ask for better service !! My truck has a history unfortunately . It’s used commercially. So I’m not its favorite driver , but I know when I’m in need of repair. I can count on everyone there to get me back up and running quickly. !! Shout out to Becca ! And her team
Had a Broken leaf Spring and my u-joints were toast , called the service department , they had me in the next morning for an evaluation, got some numbers together for me, very reasonable, had them upgrade to an extra leaf and changed both sides. I added a few fluid services including the rear differential. Parts were ordered and got me back into a service bay a day later. I Was well informed as of the progress, had a courtesy text first thing in the morning then got the vehicle back a little later . When I picked up the vehicle, I had a complete go over with the mechanic. Vehicle feels brand new again ! Rides beautifully! Couldn’t ask for better service !! My truck has a history unfortunately . It’s used commercially. So I’m not its favorite driver , but I know when I’m in need of repair. I can count on everyone there to get me back up and running quickly. !! Shout out to Becca ! And her team
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Saco. Please don't hesitate to reach out if there's anything additional we can do for you.
The experience was great and employees friendly and helpful They gave me a ride back to work and picked me up. The videos were helpful to show what was wrong and needed to be fixed. They were able to complete the work in one day and timely.
The experience was great and employees friendly and helpful They gave me a ride back to work and picked me up. The videos were helpful to show what was wrong and needed to be fixed. They were able to complete the work in one day and timely.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jennifer, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The experience was very positive. My representative,Rich, was terrific when communicating about my vehicle. I am confident that the issues with my truck have been addressed. I particularly appreciate the video description of what my truck needed prior to repairs, which made it easier to make my decision to complete. It was a very good experience overall.
The experience was very positive. My representative,Rich, was terrific when communicating about my vehicle. I am confident that the issues with my truck have been addressed. I particularly appreciate the video description of what my truck needed prior to repairs, which made it easier to make my decision to complete. It was a very good experience overall.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
My first need for service on my Bronco. I called and got in the same day. Out on time promised. Great service and advisor!!
My first need for service on my Bronco. I called and got in the same day. Out on time promised. Great service and advisor!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
5***** My Sales Consultant, Shaunte Hayes, was incredibly professional, warm, and personable. She turned what is often a stressful car-buying experience into something smooth, enjoyable, and even fun! I absolutely love my new Bronco Sport. Shaunte gave me a warm introduction to Business Manager Wayne Laverdiere, who clearly explained all of my financing options and made sure I had no unanswered questions. She then followed through on the entire sales process and went above and beyond by promptly resolving a post-sale issue. That kind of continued support after the sale is just as important to me as the initial purchase — and it made a big difference. Mike Tapley in the Service Department was also wonderful to work with. I highly recommend IRA Ford in Saco. Outstanding team and great experience from start to finish!
5***** My Sales Consultant, Shaunte Hayes, was incredibly professional, warm, and personable. She turned what is often a stressful car-buying experience into something smooth, enjoyable, and even fun! I absolutely love my new Bronco Sport. Shaunte gave me a warm introduction to Business Manager Wayne Laverdiere, who clearly explained all of my financing options and made sure I had no unanswered questions. She then followed through on the entire sales process and went above and beyond by promptly resolving a post-sale issue. That kind of continued support after the sale is just as important to me as the initial purchase — and it made a big difference. Mike Tapley in the Service Department was also wonderful to work with. I highly recommend IRA Ford in Saco. Outstanding team and great experience from start to finish!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Saco! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Rebekah Reynolds and the Ira Ford Service crew are the best. They are very efficient, helpful and reasonable.
Rebekah Reynolds and the Ira Ford Service crew are the best. They are very efficient, helpful and reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!