Reviews
As part of the service they rotated my F350 tires and left my rear tire pressures at 30 PSI instead of the recommended 80. When I messaged to comeback in, my service technician never responded. After not hearing back, I went to the dealership and they were then closed for the day.
As part of the service they rotated my F350 tires and left my rear tire pressures at 30 PSI instead of the recommended 80. When I messaged to comeback in, my service technician never responded. After not hearing back, I went to the dealership and they were then closed for the day.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I worked with Daron the service is always excellent. The only feedback I would provide. Is you all should send coupons out a little bit more regularly.
I worked with Daron the service is always excellent. The only feedback I would provide. Is you all should send coupons out a little bit more regularly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always wait for my vehicle to be serviced so it's always nice to have the amenities in the customer lounge and to be able to work remotely. The team has always provided. Excellent customer service hoping to rake up a few points for some deals later but overall it is a great experience!
I always wait for my vehicle to be serviced so it's always nice to have the amenities in the customer lounge and to be able to work remotely. The team has always provided. Excellent customer service hoping to rake up a few points for some deals later but overall it is a great experience!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was much than originally anticipated. Good communication. Much appreciated. I really wish you all did loaner vehicles, especially if my vehicle has to be with the service center for a whole week.
The service was much than originally anticipated. Good communication. Much appreciated. I really wish you all did loaner vehicles, especially if my vehicle has to be with the service center for a whole week.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always deal with Oxmoor Ford. It is where I purchased my car & I find them to be trustworthy.
I always deal with Oxmoor Ford. It is where I purchased my car & I find them to be trustworthy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Eduardo was my sales guy, not Eric. Eddie was good Eddie was my sales guy, not Eric. Eddie did a great job to help me get the rate I was looking to pay.
Eduardo was my sales guy, not Eric. Eddie was good Eddie was my sales guy, not Eric. Eddie did a great job to help me get the rate I was looking to pay.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had to have my Escape repaired. It was still under warranty. I am very pleased with the service I received.
I had to have my Escape repaired. It was still under warranty. I am very pleased with the service I received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wrong part ordered at first, but two days later service was very prompt and courteous. Was in and out in a flash! Jeff was excellent. Wish all service centers were this good.
Wrong part ordered at first, but two days later service was very prompt and courteous. Was in and out in a flash! Jeff was excellent. Wish all service centers were this good.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was performed with in the time specified Service rep was able to use a coupon to reduce service expense This assistance will be remembered next time I am evaluating having a needed service performed
Service was performed with in the time specified Service rep was able to use a coupon to reduce service expense This assistance will be remembered next time I am evaluating having a needed service performed
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Everything went well. The parts arrived when Jeff said they would and the car was ready the day he said it would be. All around a good experience
Everything went well. The parts arrived when Jeff said they would and the car was ready the day he said it would be. All around a good experience
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair