Performance Ford Bountiful

If it was possible to give zero or negative stars, I would. Took my Truck in for some engine work and new brakes. I drove a couple miles and parked an noticed liquid leaking from the engine. This wasn’t a slow leak it was significant. I believe it was radiator fluid. Took it back in and it was a couple minutes after close on a Saturday and they refused to make it right then and that I’d have to wait until Monday. This is the second time I have used them for work where they “broke” something else. Not sure if it’s on purpose to get more work and money out of people or if it’s incompetence. Customer beware. The photo is immediately after moving the truck from a much bigger puddle to verify the leak.

Connor who performed the service was great at going over and communicating the service that was performed. He performed all the essential lubricant services needed after hitting 40,000 miles. The vehicle drives like new. Thank you Connor

We always bring our cars (F350 and Mach-E) here for service. Every service writer/manager runs their team efficiently and effective. I appreciate the valet service and video inspections. We will continue to use them and plan to purchase our next vehicle here.

Our salesman Dustin was extremely knowledgeable and patient. He restored my faith in car salesman. The entire process from start to finish was great!

The dealership was clean and everyone was helpful and kind. Mr Mendoza was helpful in fi.ding the right vehicle for me.

Great service and parts department. Shay is a quality service underwriter. Delivers on his deadlines.

Respectful,reliable,friendly,clean, bussy,attentive responsive,clear great,always good, modest,responsible,hard working,fast

We’ve been customers of Willey’s for many years. When Performance Ford bought Willey’s, we continued with them due to the work , able to get us in and vehicle maintenance work done in a timely manner. Our recent visit was for “the works” along with emissions and registration. I prefer to wait. Shay gave me an estimated time, which I appreciate. He returned a bit later and told me there was a recall ( I’m aware of a few- remedy not available), so it would be a bit longer than anticipated, BUT remedy IS available for this , so that matter was corrected. Kudos to Shay for catching that, and letting me know. That is the first time meeting Shay and I’m impressed with his work ethic, professional manner he gets the job done. We’ll be back when the remedies for the other recalls are available. I hope Shay will be our service advisor. He’s an asset to Performance Ford.

Performance Ford Bountiful has an excellent service facility. The techs are definitely customer oriented. I like their promptness when dealing with issues. Five stars!

The sales team made it effortless for my wife and I to purchase a new Ford F150