Reviews
No hassle purchase of 2016 Expedition
Great experience at Performance Ford Bountiful. Jason Hle was patient with me as I went back and forth from Leasing for 3 years to direct purchase. Jason got me the different quotes quickly and showed all the costs, fees, interest and total out of pocket and payments to expect. Was great ! Found Expedition color and type I liked . Decided to not lease but to purchase and Jason set me up with my Test Drive with Reed Christensen. He was great as well. No hassles, No Pressure. Reed willing to help check out any questions and needs. He even had a great song collection he shared. Reed had a great accounting background and made some great suggestions on business write offs and tax adjustments. Was fun with all that helped me at this dealership. Even Leo in finance who finalized the paper work. Nice Guy's. The GM Bill Barnes greeted me and hooked me up with some car washes over at their Honda Dealership where my wife had a great experience buying a Honda CRV a few months previous. Jason, Reed ( 6 Stars to Reed C. ), Leo and Bill were very professional , friendly and helpful all through my process. Made the whole buying process easy and comfortable. Recommend dealing with these four gentleman to all that need leasing or purchase. Thanks guys, Brian Black
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 star review, BigBBlack! We are pleased to hear that you had such a positive experience with our sales team! Reed, Jason, Leo, and Bill are wonderful members of our team and they definitely work hard to help our customers out in the best way possible. Thank you for choosing Performance Ford and please let us know how we can help you down the road. Enjoy your new ride and complimentary car washes!
Performance Ford worked hard to make the deal work
Rafher and his team worked hard to make the deal on our new F350 a reality. His team was very clear and upfront on all the details of the deal and worked to make us feel comfortable with the whole process. Definitely would recommend and I would personally return for any future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new F350, Frizz61! We are glad Rafher and his team were clear and helpful during the purchasing process. We will definitely pass the word along to them. Have fun driving your new truck and thank you for a wonderful review!
Service with a smile ""ly"!
What a great experience! Both Devon and Sabria were outstanding! There devotion to service was superb! I've never dealt with better sales people in my whole life! I felt like most dealers were in for the money and that wasn't the case here at all. We will be sure to tell all our friends and relatives about this outstanding dealership, thank you again for your great service????????
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for such a positive review Silverchin! We hope that all of our customers can feel the same way you did in our sales department. We agree with you that Devon and Sabria are outstanding and we will let them know of your kind words. Thank you again for your review and feedback, we really appreciate it. Let us know if there is anything else we can do for you now or in the future!
just bought a ford explorer these sales people are awesome
Hello the people here are honest and sold me the perfect suv i am so pleased with reed the sales man is amasing after 2 months searching for a great suv he found and showed me 7 that were my budget and the model i was looking for there the best
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, thank you for the kind words! We at Performance Ford Lincoln Bountiful are so pleased to have helped you find the right vehicle for your budget! Thank you for being a part of the Performance family!
They broke 2 vehicles
Do not trust this place. There service center has now broke 2 of my vehicles, my bad for trusting. I have requested several times with no response, that management call me, who do they have call but the people from service who broke my vehicles to start with. Example; $600 to get breaks fixed, have had to go back twice and still not fixed. Horrible Horrible mechanic's. It took them 9 months to get my truck done and then it still was wrong. Do not trust any vehicle to Performance Ford!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Renee, thank you so much for bringing this to our attention. Each and every customer is an important part of our business, as the General Manager, I am now very aware of the situation and your frustration. Thank you for dropping the vehicle back off with me, I will personally see that is fixed in the time frame you and I have agreed to. Our deepest apologies that your situation has developed to this point, we take our customer service extremely serious. Thank you Renee for giving us the opportunity to earn your trust again! Bill Barnes, General Manager Performance Ford Lincoln Bountiful
Performance Performed!
I went to Kurt Peterson with details of what I was looking for, he found the perfect car, then had his finance Ace take care of the paperwork. Thanks Kurt & team, GREAT service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, it is a pleasure to receive your business! We aim to make you smile, and if there is anything we can do to make your experience better, the team here is always willing to help! Thank you!!!
Purchased tires
Zack, in the service department is great to work with. The buy 3 get 1 free deal on the tires I wanted was the best deal around. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star review, RansMan! We agree that Zack is awesome and we are lucky to have him as part of our team! We will pass the word along to him. Thank you for your business and for choosing Performance Ford for all your service needs! Let us know how we can help you down the road!
Painless awesome car buying experience
I did my research to buy a 2016 Ford Focus ST. I knew my numbers. So did they. We quickly settled on a fair price. Everything was easy. Sabria was awesome, she knew everything about the car. Very knowledgeable, answered every question. They are even delivering my car to me, at no additional charge. I'd recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Woody, thank you for your purchase of a new Focus ST! We hope it is treating you well! Fair and friendly is the name of the game, and we're so glad to have the opportunity to do business with you. Thank you!
awesome
Service got me in and out faster than expected, went out to look at mustangs, awesome cars a lot of Roush, but darn it no Shelbys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear zcowboy, thank you for your review! We will pass the word along to our service department of your satisfaction. Let us know if we can help find you a Roush for yourself someday! Have a wonderful day!
Competence coupled with courtesy
I brought my Escape to the service department to have a recall dealt with and everyone I dealt with was (so it seemed to me) there just to make my experience a great one. I was impressed with the friendliness of all the people I came in contact with. I also noticed as customers cars were done, they were approached and informed that their vehicle was finished, what was done, and they were told that their business was appreciated. The same thing happened to me! The recall issues were corrected and I felt like I was appreciated as a customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, Carver, what a great review! Thank you! We are glad that you had such a great experience with our service department. Our service team works hard to make sure each of our customers feel the way you did in our shop. Thanks again for choosing Performance Ford for all your service needs!
