Reviews
Write a reviewNot as Advertised
We found a used outback online, and called several time about it. We were told repeatedly it was "Like New" and "Not a spot on it". We drove three hours to the dealership, only to find the rear passenger door had a 6" long hard crease in the sheet metal. They offered to fix it after they gave us a trade in offer $1k less than any other dealership I had visited on my car search (which had been several). I felt like they thought that since I dove half a day to get there that I would get the vehicle no matter how they treated me. If the vehicle had been as advertised, I would have bought it. Instead the car was misrepresented, I was lowballed, and I wasted a day.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Hadwin-White Buick GMC, INC. (843) 203-8052
Looking at Subarus
We were at this dealership looking at Subarus and test drove 2 different models. The sales person was ok but at the end of the experience when one of the sales managers came in and we couldn't make a deal he basically said that the product sells itself, told us to have a nice day (in a not so nice way) and walked out of the room. Extremely rude.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Regards, The Hadwin-White Buick GMC Team.
Best dealership I have been to ever
Everyone was so nice and knowledgeable. I felt at ease buying a new car. Chris handled everything from start to finish. Would definitely recommend to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your car shopping experience with us, Leslie. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Chris and the rest of the Hadwin-White Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The Hadwin-White Buick GMC Team
New car buying
Friendly, no pressure to buy, took the time to answer all our questions. I would definitely recommend Hadwin White Subaru to my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phil, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The Hadwin-White Buick GMC Team
MY SUBARU EXPERIENCE
Entire experience at HADWIN WHITE SUBARU was highly surpassed any previous buying a car experience! Service excellence to say the least! The staff was geared to my needs. In the future this will be my GO TO PLAce!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Saundra, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, The Hadwin-White Buick GMC Team
Great!
The staff was ready for the car when we arrived. They completed the oil change and tire rotation and reported to us within an hour 2 filters that needed to be replaced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Hadwin-White Buick GMC Team
Dan Rahr was outstanding
This is our 4th Subaru great experience dealing with Hadwin-White. This is the first one we purchased from them, since we only moved here last year. We felt we made a great deal and very happy. Their service has also been excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Hadwin-White Buick GMC Team
Excellent service department
Great facility, friendly staff to work with and not pushy on additional service items that aren't needed as others do, timely service, plus a complimentary car was.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, The Hadwin-White Buick GMC Team
Best buying experience ever!
Dan was incredibly knowledgeable about the Subaru, took the time to answer all my questions thoroughly. Then helped me through a quirky insurance issue with no hesitation to spend as much time as I needed. Even walked around with my kiddo while I talked to insurance on the phone. I’ll make the 2 hr drive for services because working with this dealer is so pleasant!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your great review Taylor! We truly appreciate it and are so glad you had a great experience!
Great customer service and knowledge!!
Dan Rahr was a great sales representative! He was very informative about the Subaru models we were interested in and answered the questions we asked thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, The Hadwin-White Buick GMC Team