Reviews
Looked all over town and no one had inventory or what...
Looked all over town and no one had inventory or what they did have was very picked over. Found a great car at a great price today and couldn't be happier with their customer service! The team was extremely fast and efficient and made the experience very enjoyable. My husband and I were in and out in under two hours!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Guest, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
Called the dealership to get assistance with my vehicle’s...
Called the dealership to get assistance with my vehicle’s remote app and the staff was super friendly and helpful! Melissa was able to get my account set up for me over the phone which saved me a trip to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello 2019jaguar, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Brian Hill was great to work with! Very knowledgable...
Brian Hill was great to work with! Very knowledgable about the Jaguar line. Constantine was also a pleasure to work with. Great service and highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cspinkett, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great team and beautiful facility! I have had my vehicle...
Great team and beautiful facility! I have had my vehicle serviced here for years now and they have always taken great care of me and my vehicle! New Service manager is great-very hands on!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rjohn, thank you for the high star rating! We look forward to your next visit! Take care!
I called in to get help on some of the features of my...
I called in to get help on some of the features of my Jaguar and Melissa was able to answer all of my questions over the phone. Saved me a two hour round trip to the dealership! Always great customer service from this location!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover Charlotte!
Love my new car. My salesman Phiera made the process...
Love my new car. My salesman Phiera made the process super easy and Melissa did a fantastic job showing me everything my new Jaguar has to offer. With out a doubt this is we’re I will be purchasing my next vehicle!! Thanks you Jaguar Land Rover Charlotte for the great experience!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jwcone13, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Dana Barge, wonderful service. Enjoyed my experience at...
Dana Barge, wonderful service. Enjoyed my experience at Charlotte Jaguar. !! Ask for Dana, he will treat you well. Enjoying my new F Type. !! Loved the new showroom!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happyday, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Dana Barge got me the exact F-Pace I wanted and I...
Dana Barge got me the exact F-Pace I wanted and I received it three weeks early. Way to go Dana! Good job! I love my new jag!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Martha H!, thank you so much for the positive review! We hope you have a great day!
Will Smith was great-courteous,professional and friendly...
Will Smith was great-courteous,professional and friendly to accomplish a great deal. Crisp clean floor room and obviously beautiful cars. The whole process took no time at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chillwilson55, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Charlotte!
smoothest car purchase ever. Dana did an excellent job...
smoothest car purchase ever. Dana did an excellent job going the extra mile coming in on his day off to sell us the Jaguar. Many thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dana, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!