Reviews
GREAT DEALERSHIP WITH GREAT SALES STAFF, MANAGEMENT STAFF AND SERVICE DEPARTMENT, AND A CLEAN WELL LIT SALES AREA
GREAT DEALERSHIP WITH GREAT SALES STAFF, MANAGEMENT STAFF AND SERVICE DEPARTMENT, AND A CLEAN WELL LIT SALES AREA
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the encouraging words about our employees and our dealership. Thank you for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
The people there are friendly and helpful. The service is great and fast I will always buy and get my vehicle service there.
The people there are friendly and helpful. The service is great and fast I will always buy and get my vehicle service there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about our service department. They take pride in taking care of Ray Dennison Buick GMC Cadillac customers. Also, thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Great service on fixing my Bravada’s actuator door! Beth was great! Thank you so much!
Great service on fixing my Bravada’s actuator door! Beth was great! Thank you so much!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
You are most welcome! Thank you for the kind words about Beth. She really takes pride in taking care of Ray Dennison Buick GMC Cadillac customers. Also, thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Service dept Staff was friendly and very professional. Listened to my car repair request/concerns. Also I was impressed with the site cleanliness. You have a great team of professionals. And I felt appreciated as a Customer. Thank you also for the courtesy shuttle to and from my workplace while my Acadia was getting service. .
Service dept Staff was friendly and very professional. Listened to my car repair request/concerns. Also I was impressed with the site cleanliness. You have a great team of professionals. And I felt appreciated as a Customer. Thank you also for the courtesy shuttle to and from my workplace while my Acadia was getting service. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about our service department and Beth. They take pride in taking care of Ray Dennison Buick GMC Cadillac customers. Also, thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
The staff was knowledgeable, professional, and personable. The cost for services was appropriate and reasonable.
The staff was knowledgeable, professional, and personable. The cost for services was appropriate and reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about are service department. Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
We bought a certified preowned 25 Envision Avenue. It has so much technology we are overwhelmed. Our salesman did not explain any of it except on the test drive. The last previous purchase from a different dealer we received at least a half hour lesson on the technology before they let us drive away. That is a much better way to do business!
We bought a certified preowned 25 Envision Avenue. It has so much technology we are overwhelmed. Our salesman did not explain any of it except on the test drive. The last previous purchase from a different dealer we received at least a half hour lesson on the technology before they let us drive away. That is a much better way to do business!
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Keith, Thank you for your review. We would like to invite you back over for a training session for your new Buick Envision. What day works for your? Please give us a call at 309-346-1181 at your earliest convenience to schedule your appointment. Thank you, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Everyone that we worked with was so kind and helpful. We had dropped off our 2006 Hummer for the service department.on Sunday and looked at some new vehicles. We currently were driving a 2023 Acadia, and we looked at a few 2026 vehicles, Made a call to the dealership, talked with Nate Smith and test drove a few vehicles and they worked up a "Trade-In" for our Acadia. I drove the 2026 Enclave home and my husband brought it back that afternoon. We ended up making the deal and purchasing the 2026 Enclave. The customer service was great! We have been long time customers with Velde and had the same great experience!
Everyone that we worked with was so kind and helpful. We had dropped off our 2006 Hummer for the service department.on Sunday and looked at some new vehicles. We currently were driving a 2023 Acadia, and we looked at a few 2026 vehicles, Made a call to the dealership, talked with Nate Smith and test drove a few vehicles and they worked up a "Trade-In" for our Acadia. I drove the 2026 Enclave home and my husband brought it back that afternoon. We ended up making the deal and purchasing the 2026 Enclave. The customer service was great! We have been long time customers with Velde and had the same great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, Thank you so much for the kinds words about our dealership. Nate works really hard to take care of Ray Dennison customers. Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Awesome service! Ty for a great job! Speedy thorough service. Would highly recommend Ray Dennison. Service department .
Awesome service! Ty for a great job! Speedy thorough service. Would highly recommend Ray Dennison. Service department .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about and service department and the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
I have always had quality work done every time I came in for service. When I do talk to a sales person, it has been Skip and he has been very helpful in deciding what I want and need in a new car. Not really any pressure either way. Whole staff is so friendly.
I have always had quality work done every time I came in for service. When I do talk to a sales person, it has been Skip and he has been very helpful in deciding what I want and need in a new car. Not really any pressure either way. Whole staff is so friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Skip. He does a GREAT job with Ray Dennison customers. Thanks for the 5 star survey too! Cordially, Kerry Roos
Salesman was on spot, no drama just easy to work with, helped.us set everything up in the new car tge way we wanted it
Salesman was on spot, no drama just easy to work with, helped.us set everything up in the new car tge way we wanted it
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words about Nate. He does a great job taking care of Ray Dennison customers. Thank you for the 5 star survey! Cordially, Kerry Roos Ray Dennison Buick GMC Cadillac