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Ray Dennison Buick GMC Cadillac

(346 reviews)
Visit Ray Dennison Buick GMC Cadillac
Sales hours: 8:00am to 6:00am
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–6:00am 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
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2026 consumer dealer award

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New (309) 423-3326 (309) 423-3326
Used (309) 981-7703 (309) 981-7703
Service (309) 681-5417 (309) 681-5417

Inventory

See all 528 vehicles from this dealership.

About our dealership

Service center

Phone number (309) 681-5417

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Dennison Buick GMC Cadillac from DealerRater.

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We haven't received a call back regarding RUT-7 sales tax exemption on parts.

We haven't received a call back regarding RUT-7 sales tax exemption on parts.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I called in needing a tire for my escalade, they got the tire in the same day and installed it. It would have netted a 5 star review! All over your store it shows you price match, everywhere! HUGE letters on the service wall. At check in I showed where I found the tire cheaper and the advisor said no problem, just email me a snapshot so we can adjust the price. After the work was complete the advisor came to tell me my vehicle was complete, however he can't price match. We don't price match with Walmart, I responded its all over your shop that you price match. Work was already complete, so I couldn't ask them to remove the tire. Furthermore, the advisor slid in a $50 fee for Road hazard. When I asked the cashier to remove it, she called the advisor to redo the paperwork he gave her some grief and then she got a attitude about how it was her accounting nightmare. Ray Dennison, YOU CAN DO BETTER!

I called in needing a tire for my escalade, they got the tire in the same day and installed it. It would have netted a 5 star review! All over your store it shows you price match, everywhere! HUGE letters on the service wall. At check in I showed where I found the tire cheaper and the advisor said no problem, just email me a snapshot so we can adjust the price. After the work was complete the advisor came to tell me my vehicle was complete, however he can't price match. We don't price match with Walmart, I responded its all over your shop that you price match. Work was already complete, so I couldn't ask them to remove the tire. Furthermore, the advisor slid in a $50 fee for Road hazard. When I asked the cashier to remove it, she called the advisor to redo the paperwork he gave her some grief and then she got a attitude about how it was her accounting nightmare. Ray Dennison, YOU CAN DO BETTER!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good morning I do greatly apologize for the miisunderstanding that occurred yesterday. I do have some additional information that will clarify the situation. As a long term customer I want to make sure the issue is rectified for everyone involved. I have left a message on your phone already, but please call so we can discuss the information. Mike Melton Ray Dennison Buick GMC

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Dennis and Darius were absolutely amazing worked magic they are the best go see them!!

Dennis and Darius were absolutely amazing worked magic they are the best go see them!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the encouraging words about Darius and Dennis. They do a GREAT job taking care of Ray Dennison customers. Thank you for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

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Bought my other Buick there, wanted to keep my business in Pekin. The service department is awesome. Our sales person was great also.

Bought my other Buick there, wanted to keep my business in Pekin. The service department is awesome. Our sales person was great also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our service department and your salesperson. Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

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Treated wonderfully. Did great job, I was able to catch up with Chris, who used to be my service advisor. As usual everyone was great, service advisor, office staff.

Treated wonderfully. Did great job, I was able to catch up with Chris, who used to be my service advisor. As usual everyone was great, service advisor, office staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our service department! Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager

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Beautiful Denali 1500. Other than a couple minor glitches, purchase went perfectly smooth. They were ready and paperwork was the easiest I have ever completed. I also felt at ease being around other Vets. I highly recommend the whole staff.

Beautiful Denali 1500. Other than a couple minor glitches, purchase went perfectly smooth. They were ready and paperwork was the easiest I have ever completed. I also felt at ease being around other Vets. I highly recommend the whole staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our dealership. Thanks for the 5 star survey too! Thanks Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

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Tyler was great. Let me know the entire process with no problem. Wow three letters short.

Tyler was great. Let me know the entire process with no problem. Wow three letters short.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad to hear! Tyler does a GREAT job taking care of Ray Dennison Buick GMC Cadillac customers. Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

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Rick Wisner did an excellent job and handling my car needs. I’ve been buying from Ray Dennison for over 30 years and I’ve never been disappointed Rick Wisner is an asset to Ray. Dennison.

Rick Wisner did an excellent job and handling my car needs. I’ve been buying from Ray Dennison for over 30 years and I’ve never been disappointed Rick Wisner is an asset to Ray. Dennison.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I came in to have maintenance performed on our Buick Envision. While there, I discovered a Buick Enclave (exterior color and interior color) that I had been looking at online. I began speaking with Skip about the vehicle, took it for a drive and traded it for my Chevrolet Colorado Z-71.

I came in to have maintenance performed on our Buick Envision. While there, I discovered a Buick Enclave (exterior color and interior color) that I had been looking at online. I began speaking with Skip about the vehicle, took it for a drive and traded it for my Chevrolet Colorado Z-71.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I brought one of my cars in to determine of there was a malfunction where the Envision unexpected brakes. They also performed a date/mileage maintenance task. They have ordered a sensor to try an resolve the unexpected braking issue.

I brought one of my cars in to determine of there was a malfunction where the Envision unexpected brakes. They also performed a date/mileage maintenance task. They have ordered a sensor to try an resolve the unexpected braking issue.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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