Reviews
Easy service appmt. Was in and out in less than an hour. Beth in service dept was awesome. Great to work with.
Easy service appmt. Was in and out in less than an hour. Beth in service dept was awesome. Great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Pick and delivery is VERY much appreciated. Dealer is a ways away. Very fast appointment.
Pick and delivery is VERY much appreciated. Dealer is a ways away. Very fast appointment.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service. Beth was great as always. Fixed the problem and charged appropriately. Dropped me off and picked me up from work, too! Love RDB-GMC in Pekin:)
Excellent service. Beth was great as always. Fixed the problem and charged appropriately. Dropped me off and picked me up from work, too! Love RDB-GMC in Pekin:)
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Beth. She does a Fantastic job with Ray Dennison Buick GMC customers Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Excellent customer service on short notice. Good facility and great waiting area while service is being performed
Excellent customer service on short notice. Good facility and great waiting area while service is being performed
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and friendly people. Loved the video of them checking out my car. There are service coupons on their website that you can use upon check-in.
Great service and friendly people. Loved the video of them checking out my car. There are service coupons on their website that you can use upon check-in.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about our dealership! Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
Worse experience I have ever had. Dealership does not back work or product they sell.
Worse experience I have ever had. Dealership does not back work or product they sell.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience! Always my go to dealership they and professional and honest! 10/10 would recommend!
Great experience! Always my go to dealership they and professional and honest! 10/10 would recommend!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Ray Dennison Buick GMC Cadillac. We really appreciate your business! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
All staff friendly and reliable. Been going there for years for service and buying vehicles
All staff friendly and reliable. Been going there for years for service and buying vehicles
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very nice to work with and made the experience very pleasant as I was not looking forward to purchasing a new vehicle.
Everyone was very nice to work with and made the experience very pleasant as I was not looking forward to purchasing a new vehicle.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about our dealership. Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac
They explain procedures well and don’t pressure you to do things. Pleasant waiting room.
They explain procedures well and don’t pressure you to do things. Pleasant waiting room.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our service department. Beth and Tyler do a very good job taking care of Ray Dennison Buick GMC Cadillac customers. Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac