Sid Dillon Buick GMC Fremont

Braydon gave top notch customer service from the initial call to pulling out of the lot. I would not hesitate to enlist Sid Dillion’s services again.

Great service, the video we received of the inspection was great! Like the convenience of on line and text communication. Easy to understand and approve work required and payment link for checkout.

I had two very different experiences during this purchase. First, I want to recognize Tyler Fisher. Working with Tyler was wonderful, and Isaac was also very helpful throughout the process. Tyler found my daughter an amazing little car that fit her budget perfectly. I know it wasn't a $50,000 vehicle, but it was her very first major purchase, and that made it a huge milestone for her. Tyler treated it like it mattered, and for that I am truly grateful. I would absolutely buy another vehicle through Tyler. Unfortunately, the finance process was a completely different experience. We worked with Lesly, and it quickly became very uncomfortable. There was constant pressure to purchase additional warranties and products that significantly increased my daughter's monthly payment. I repeatedly explained that the proposed payment was well beyond her budget, but the upselling continued. I even asked that we stop discussing the add-ons so we could simply finalize the purchase, yet I was taken into the office and the sales pitch started again. I'll admit I had received some difficult medical news before coming to the dealership, so I wasn't in the best frame of mind. However, regardless of my mood, the continued pressure after clearly saying "no" was frustrating. Had my daughter not been so excited about her first car, I honestly would have walked away from the deal. The delivery of the vehicle was also disappointing. We made three trips to the dealership because my daughter didn't get off work until 8:00 p.m. When we returned to pick up the car, it hadn't been detailed, the scratches that were supposed to be addressed had not been touched, and the fuel light was on with less than 30 miles until empty. It may have been a $12,000 car, but that doesn't make it any less important. Every customer deserves to drive away feeling excited and valued, especially a first-time buyer. My disappointment isn't with Tyler. He was exceptional from start to finish and earned my trust. My disappointment is with how the sale was finalized. The excitement of my daughter's first vehicle deserved a much better finish than what we experienced.

I worked with Schyler. He was so polite to a lady, which doesn't always happen. He explained the problem and what they did. Wished me a good. .

They take good care of my vehicle and me They keep me informed of what is going on during the process

Was a painless and quick service. Explained everything that would be happening and explained the video of the service. Asked for feedback about the video. Robert was very professional.

The people who work here are very friendly,, they open doors out of courtesy, and knowledgeable in their profession.

Everything went smoothly friendly staff showed about all the features of the car made sure what we wanted

Schyler was very helpful and polite. He explained the service and recommendations thoroughly. This is why I always come to send Dylan to maintain my 14-year-old Buick LaCrosse

Inessa was amazing. Professional and courteous. Very attentive and respectful. Has been great in follow-up.