Reviews
This was our first time to Honda Leander. We honestly had a great experience. Tyler our sales rep made the process smooth and easy. The manager stopped by to shake our hand and thank us for our business. I received follow up text from Tyler also just making sure everything was good.
This was our first time to Honda Leander. We honestly had a great experience. Tyler our sales rep made the process smooth and easy. The manager stopped by to shake our hand and thank us for our business. I received follow up text from Tyler also just making sure everything was good.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
David B salesman at Honda Leander is the best! He is very kind, patient, and cares about his customers. The finance department is easy to work with and very efficient. The service department Is also great. Honda Leander is the best dealership my family has worked with and will continue to be a loyal customer for years to come. Thank you for your excellent customer service!
David B salesman at Honda Leander is the best! He is very kind, patient, and cares about his customers. The finance department is easy to work with and very efficient. The service department Is also great. Honda Leander is the best dealership my family has worked with and will continue to be a loyal customer for years to come. Thank you for your excellent customer service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Honda Leander. We appreciate your loyalty and kind words about our sales, finance, and service departments.
I purchased a 2022 Honda CRV hybrid touring vehicle new from Leander Honda. I also purchased extended warranties which was supposed to include roadside assistance. I experienced a flat tire and had to pull over on a very busy highway. I called Honda Care and was told I didn't have coverage. The only phone number I had was on a sticker for Honda Care. I called Leander Honda 6 times in order to get to a real person who could look up my records. Their phone system has many roadblocks to keep you from reaching a real person. No option to even get to a receptionist and voice mail doesn't really help in an emergency. When I finally got in touch with a real live person, I was then told that my coverage was through a third party so I called the numbers they gave me and asked for someone to come and help change the tire. I waited for 3 hours and no help ever came. They didn't even come up with one company in 3 hours. The person at the dealership told me to call my car insurance company and took no responsibility for helping. He also told me I should have looked up the phone numbers on my contract. Well, the contract is on a zip drive as they don't give you a paper copy and I don't carry it in my car, nor would I have had a computer in my car to access it. The lack of concern for their customer was so disappointing and the gall to tell me to call someone else when I paid for roadside coverage that they profited from. I guess their interest stops once they make the sale and profit. I tried calling the company for roadside assistance and in 3 hours they still had not found anyone to come. Five hours later they text me asking me if I still need help. You find out who provides customer service when you have a real emergency, waiting in 97 degree heat on a busy highway where you are parked just inches from traffic. I was rescued by a good Samaritan, otherwise I would still be sitting waiting for help that never came.
I purchased a 2022 Honda CRV hybrid touring vehicle new from Leander Honda. I also purchased extended warranties which was supposed to include roadside assistance. I experienced a flat tire and had to pull over on a very busy highway. I called Honda Care and was told I didn't have coverage. The only phone number I had was on a sticker for Honda Care. I called Leander Honda 6 times in order to get to a real person who could look up my records. Their phone system has many roadblocks to keep you from reaching a real person. No option to even get to a receptionist and voice mail doesn't really help in an emergency. When I finally got in touch with a real live person, I was then told that my coverage was through a third party so I called the numbers they gave me and asked for someone to come and help change the tire. I waited for 3 hours and no help ever came. They didn't even come up with one company in 3 hours. The person at the dealership told me to call my car insurance company and took no responsibility for helping. He also told me I should have looked up the phone numbers on my contract. Well, the contract is on a zip drive as they don't give you a paper copy and I don't carry it in my car, nor would I have had a computer in my car to access it. The lack of concern for their customer was so disappointing and the gall to tell me to call someone else when I paid for roadside coverage that they profited from. I guess their interest stops once they make the sale and profit. I tried calling the company for roadside assistance and in 3 hours they still had not found anyone to come. Five hours later they text me asking me if I still need help. You find out who provides customer service when you have a real emergency, waiting in 97 degree heat on a busy highway where you are parked just inches from traffic. I was rescued by a good Samaritan, otherwise I would still be sitting waiting for help that never came.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Your feedback is important to us here at Honda Leander, and I would appreciate the opportunity to speak with you about your experience with our Service Team when utilizing the warranty on your 2022 Honda CR-V Hybrid Touring. Please email me with your preferred contact information. Thank you, Jim Crawley General Manager Honda Leander [email protected]
The location is perfect, the service I received from Jordan was perfect and finance was stress free and easy.
The location is perfect, the service I received from Jordan was perfect and finance was stress free and easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our location and service. We appreciate your feedback about the finance process as well. Honda Leander values your business.
We spent thousands of dollars over the past couple years getting our CR-V serviced. In the past few months the A/C was repaired and a recall done. Pure coincidence, but we take the first major road trip at highway speeds and discover a sound? Out in the middle of nowhere the passenger wheel-well detached and got shredded by the tire! Upon inspection there was no clip fastener underneath securing it! Missing! We took it back and Honda Leander said it could not possibly be their fault. Whew! For a moment, my opinion drifted into thinking Honda Leander was a shady car shop that squeezes money out of customers and lacks accountability. They charged another arm and leg to fix the wheel-well. I sleep better at night knowing all that money is safe in the Honda Leander coffers. Try them. Go for it!
We spent thousands of dollars over the past couple years getting our CR-V serviced. In the past few months the A/C was repaired and a recall done. Pure coincidence, but we take the first major road trip at highway speeds and discover a sound? Out in the middle of nowhere the passenger wheel-well detached and got shredded by the tire! Upon inspection there was no clip fastener underneath securing it! Missing! We took it back and Honda Leander said it could not possibly be their fault. Whew! For a moment, my opinion drifted into thinking Honda Leander was a shady car shop that squeezes money out of customers and lacks accountability. They charged another arm and leg to fix the wheel-well. I sleep better at night knowing all that money is safe in the Honda Leander coffers. Try them. Go for it!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I take your feedback seriously and I would like to speak with you regarding your vehicle and recent service visit. When you have a moment, please reach out to me directly at the email address below. Thank you, Jim Crawley General Manager Honda Leander [email protected]
I worked with David via text on a price for a 2026 Accord. He was able to help on price. I would recommend him and Honda Leander.
I worked with David via text on a price for a 2026 Accord. He was able to help on price. I would recommend him and Honda Leander.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Honda Leander. We appreciate your feedback about your experience.
Walked into HL ah hour after opening not knowing what to expect. I usually hate going into dealerships. They try to keep you there all day and move so slow! But with Jordan, we had an entirely different experience. She was kind, professional, relatable, and easy to talk to. Felt absolutely no pressure and it honestly felt like we were the ones making her wait! I like to move along quickly and Jordan was able to read that, adapted to it, and got us out by lunchtime! She's amazing.
Walked into HL ah hour after opening not knowing what to expect. I usually hate going into dealerships. They try to keep you there all day and move so slow! But with Jordan, we had an entirely different experience. She was kind, professional, relatable, and easy to talk to. Felt absolutely no pressure and it honestly felt like we were the ones making her wait! I like to move along quickly and Jordan was able to read that, adapted to it, and got us out by lunchtime! She's amazing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Honda Leander. We appreciate your feedback about the service you received.
Walked into HL ah hour after opening not knowing what to expect. I usually hate going into dealerships. They try to keep you there all day and move so slow! But with Jordan, we had an entirely different experience. She was kind, professional, relatable, and easy to talk to. Felt absolutely no pressure and it honestly felt like we were the ones making her wait! I like to move along quickly and Jordan was able to read that, adapted to it, and got us out by lunchtime! She's amazing.
Walked into HL ah hour after opening not knowing what to expect. I usually hate going into dealerships. They try to keep you there all day and move so slow! But with Jordan, we had an entirely different experience. She was kind, professional, relatable, and easy to talk to. Felt absolutely no pressure and it honestly felt like we were the ones making her wait! I like to move along quickly and Jordan was able to read that, adapted to it, and got us out by lunchtime! She's amazing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our team at Honda Leander. We're glad to hear the visit went smoothly and met your expectations. Your feedback is appreciated.
My husband and I absolutely love Jesus at Honda Leander. He is always so politely and friendly! Anytime we have had questions on a vehicle he has been there to provide insight and options at a moments notice. Jesus is never pushy or overbearing, gives you all the info and time to make your decision on peace. We have now purchased 3 vehicles with Jesus and love every single one of them. Can’t provide enough praise and gratitude to Jesus for helping ensure we are always completely happy with our purchases. 10/10 recommend working with Jesus if/when you need a new vehicle he will not disappoint!
My husband and I absolutely love Jesus at Honda Leander. He is always so politely and friendly! Anytime we have had questions on a vehicle he has been there to provide insight and options at a moments notice. Jesus is never pushy or overbearing, gives you all the info and time to make your decision on peace. We have now purchased 3 vehicles with Jesus and love every single one of them. Can’t provide enough praise and gratitude to Jesus for helping ensure we are always completely happy with our purchases. 10/10 recommend working with Jesus if/when you need a new vehicle he will not disappoint!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Honda Leander. We appreciate your loyalty and recommendation. Your satisfaction is important to us.
Buena atención y precios competitivos,me fui muy satisfecha con mi compra ,gracias a quien me atendió
Buena atención y precios competitivos,me fui muy satisfecha con mi compra ,gracias a quien me atendió
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por compartir su experiencia positiva con Honda Leander. Nos alegra saber que quedó satisfecha con la atención y los precios. Estamos a su disposición para cualquier necesidad futura.