Reviews
Write a reviewIt was a great experience and I learned so much and didn’t know how exciting it could be with very experienced people. I just want to say thank you!
It was a great experience and I learned so much and didn’t know how exciting it could be with very experienced people. I just want to say thank you!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To put it nicely I wouldn't take a car from salesman Eric Darby if he gave it to me free. I felt very disrespected with my visit. My worst visit with a dealership I had in my life. I am not able to speak on others. Very bad experience.
To put it nicely I wouldn't take a car from salesman Eric Darby if he gave it to me free. I felt very disrespected with my visit. My worst visit with a dealership I had in my life. I am not able to speak on others. Very bad experience.
- Customer service
- —
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I have worked with johnny for 3 new vehicles n the past. Just purchased a new 2022 kia soul. Love it he is so knowledgeable and wonderful customer service. we give him 100% customer satisfaction. thanks johnny. Juanita and Brian.
I have worked with johnny for 3 new vehicles n the past. Just purchased a new 2022 kia soul. Love it he is so knowledgeable and wonderful customer service. we give him 100% customer satisfaction. thanks johnny. Juanita and Brian.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealership had a car on the website that was actually in the body shop being repaired, so I followed the salesman to his managers office to see if we could get more info about it. The manager was a loud obnoxious man who degraded the elderly gentleman who previously owned the vehicle and was overall very rude in general. I'm certain that Heart has a lot to offer the community and I might buy from them in the future, but I wouldn't buy a glass of water on a 100 degree day from that person. Also I'm not sure why you would have a generic photo of a vehicle showing it for sale, when it's not going to be ready for several weeks.
The dealership had a car on the website that was actually in the body shop being repaired, so I followed the salesman to his managers office to see if we could get more info about it. The manager was a loud obnoxious man who degraded the elderly gentleman who previously owned the vehicle and was overall very rude in general. I'm certain that Heart has a lot to offer the community and I might buy from them in the future, but I wouldn't buy a glass of water on a 100 degree day from that person. Also I'm not sure why you would have a generic photo of a vehicle showing it for sale, when it's not going to be ready for several weeks.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 3.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased my KIA Soul in March 2021. Salesman, Kenny, was great to work with, helping me learn to use all of the special features. The dealership worked for several days to find exactly what I wanted. A year later I still love my KIA.
Purchased my KIA Soul in March 2021. Salesman, Kenny, was great to work with, helping me learn to use all of the special features. The dealership worked for several days to find exactly what I wanted. A year later I still love my KIA.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought a new Kia Niro EV from Hart August ‘21 and their service after the sale has been horrendous. Our car was involved in a front end collision so naturally we called Hart’s collision center. They refused to work on the car, stating that they did not have the training or equipment to work on EV’s, and to add insult to injury they would not point us to a dealer who could. Why they are selling cars they have no means or intention of servicing? Shop elsewhere.
Bought a new Kia Niro EV from Hart August ‘21 and their service after the sale has been horrendous. Our car was involved in a front end collision so naturally we called Hart’s collision center. They refused to work on the car, stating that they did not have the training or equipment to work on EV’s, and to add insult to injury they would not point us to a dealer who could. Why they are selling cars they have no means or intention of servicing? Shop elsewhere.
- Customer service
- 1.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
This was the only dealer I found that is selling new vehicles at home MSRP. All others I spoke with wanted at least $1500 over sticker. Liked them so much I purchased 2 cars from them. They exceeded all my expectations. Johnny my salesman and Matt in finance were first class. I really wanted to spend my money locally and these guys acted like they really wanted my business. So happy to recommend them!
This was the only dealer I found that is selling new vehicles at home MSRP. All others I spoke with wanted at least $1500 over sticker. Liked them so much I purchased 2 cars from them. They exceeded all my expectations. Johnny my salesman and Matt in finance were first class. I really wanted to spend my money locally and these guys acted like they really wanted my business. So happy to recommend them!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is my third vehicle I have purchased from Hart Motors. I have been very pleased with all three. I have always dealt with Greg Hart he's the best!!!
This is my third vehicle I have purchased from Hart Motors. I have been very pleased with all three. I have always dealt with Greg Hart he's the best!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We had a satisfying and comfortable experience with the Kia staff. No pressure from the staff and we left feeling good about our purchases. Great service.
We had a satisfying and comfortable experience with the Kia staff. No pressure from the staff and we left feeling good about our purchases. Great service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is my 2nd Kia Soul from Hart Motor Company. Eric Darby worked so hard till he found the right Soul for me. Betty in services, knows her stuff when it comes to helping to get your car fixed. There is no pressure and the whole team will work to get what you need. Highly recommend Hart Motor Company.
This is my 2nd Kia Soul from Hart Motor Company. Eric Darby worked so hard till he found the right Soul for me. Betty in services, knows her stuff when it comes to helping to get your car fixed. There is no pressure and the whole team will work to get what you need. Highly recommend Hart Motor Company.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase