Hilltop Kia

Moe was so helpful, very knowledgeable and friendly. He helped me get a great deal on my dream car! We had such a great experience! I know if I ever have questions I can reach out to him directly. Highly recommend.

I went in to have my oil changed along with plugs and coils , was told it would take two to three hours took them 8 hours they never updated me I had to call them. When I finely picked up my car they said everything was great there were no other problems no other recommended service which I was very happy it had come under what they said it was going to cost . Two days later my engine light came on, took it back to them at what time they told me I had a coolant leak onto my cylinder and that it was now going to cost me $4,500 to fix. I am at a loss now for they knew I was moving 6 1/2 hours away I believe they took full advantage of me it’s just xxxx criminal

I had very good experience starting from making an appointment, delivery and car maintenance. Omar Lott at Hilltop Ford Kia is a very responsible and helpful person.

I bought my car new at this Dealership. It had 30 miles on it, now I have 159,000 miles on it. I always bring my car here for service. this is the best place to buy a car and the best place for service. I tell my family and friends to come. My Name is Marvin A. Clark

The sales rep was knowledgeable, good customer service and we purchased on that day as the original plan was just to check out the deals available. No regrets on our new truck F-150

I called about one of their cars listed on cars.com. The salesman said, "Let me check to see if we still have it. Oh, yes! It's still available. Would you like to come here for a test drive?". I said yes and drove an hour in traffic to get there. As soon as I met the salesman he says, "I'm sorry but I just found out the car was sold. But, I have some other wonderful similar cars to show you." Then he showed me similar used models with very high miles with the wrong trim. Next, he said tried to sell me a new one and said it had the same features as the the used one (lie #2) - I checked the specs on Kia's website. He also said he would order me the color I wanted from their 'warehouse' (lie #3) - there is no warehouse, the only other ones in my color were at another dealership a few miles away, which would require them to do a trade. He kept trying to get me to fill out paperwork, but I didn't feel comfortable and decided to leave. The fake ad for this car (that doesn't exist) is STILL listed on cars.com

Looks like my previous review erroneously stated that I "would not" recommend this dealer... but I absolutely would! Hilltop Kia was very on-target throughout my experience as I researched and eventually purchased my new Kia Niro PHEV. Salesperson Lewis Belt was great – very patient with my questions, willing to work with me. I appreciated the overall vibe of the dealership much more than I did the last time I went through a car purchase.

Kevin Bracy is a knowledgeable service advisor who has integrity. I ONLY deal with Kevin; he's serviced both of my Ford vehicles since 2011. Also, if your looking to purchase a car ask for salesman Phillip Cooper, he's very good.

My battery failed after owning my KIA for two years, a month and a few days. My car was towed to Hilltop Ford/KIA under warranty and the problem identified: battery was replaced at cost of $154.40. I had thought something more serious was the case. Mr. Danny Roque, Service Manager, was very concerned, attentive and helpful in my obtaining a refund on additional towing charges, due to the fact that Oakland KIA, the nearest KIA dealer to San Francisco, could not store and inspect my car for eight (8) days after I contacted them. Hilltop KIA was able to inspect the car, replace the battery, wash my car and transport me to and from a BART station, all within thirty hours after I first contacted them by telephone. I greatly appreciate his assistance and the good service I received.

Not as pressure-filled as most would expect. The leasing process was smooth and fast.