Steve Hahn Kia

If I could I would give no stars I would not recommend to take your vehicle to get serviced had took my car to get serviced picked it up and it just shut off on me took it back and they tried to say it was my alternator and they charged me a diagnostic fee and towing fee and I took it home and they left wires disconnected and it was not my alternator they placed a oversized nut on my engine black and they drained my battery they did not take accountability and they were very rude. I would not recommend I would recommend for anyone to go somewhere else. Worst service department and they are not trustworthy

this dealer has the worst service dept! My hybrid was dead and at first they said it was the battery sand wouldn't be covered under warranty because I had 60800 miles after arguing with them about that then they said there was nothing wrong with my car when previously it had serious fault codes. and to top it all off someone just tossed their empty water bottle in the backseat of my car which I think is extremely rude.

It has been a positive experience all around . Sales person Patrick Valencia has been great with follow up service even after the sale .

I was greeted promptly and asked what I needed each visit Cody is friendly and helpful The windshield washer reservoir was empty I filled it and it doesn't spray on the windshield And the check engine light has come on several times And the cover over the gas fill came off I'm scheduled to fix all I'm in a tough spot right now and your financing team worked hard to get me a deal. I'm overall satisfied with the car and hoping for some durability

I've taken my car in to get the same issue fixed twice. It's never fixed, they just keep replacing the same part, but if that's not fixing it maybe they need to fix something else. But no, they're happy to keep billing my warranty company for the same thing over and over and not actually taking care of the issue. I would give 0 stars of that were an option. Oh, and they suck at returning phone calls! We've purchased 3 cars there and always end up having ɓ experiences. We wouldn't have purchased this car from them if we hadn't needed a vehicle when there was a shortage of cars in 2022. Never buying a car there again!

Always a pleasure to come into this dealership. Friendly and very attentive service department staff.

Good service, easy to work with, fixed the issues and had no problems with recognizing the warranty.

We bought a Kia Niro 2024. The handle was missing, there were scratches and backup keys were missing. We were promised that the handle will be ordered, scratches will be fixed and back up keys will be given later. I keep calling them and they are not responsive at all!

Since 2019, I bought my first Volkswagen till 2026 for me. It will always be a very good experience.

Steve Hahn is amazing from armando barbosa in sales to Brandon in service they truly care about there customers and go out of the way to take care of them.