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Reggie Jackson Airport Honda

(694 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reggie Jackson Airport Honda from DealerRater.

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I had an amazing experience with Reggie Jackson Honda of

I had an amazing experience with Reggie Jackson Honda of Raleigh. Timothy White exceeded expectations and I couldn’t be more happier with this purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Njb5, we're so glad that we were able to go above and beyond your expectations! We're glad to hear that Tim delivered such a great experience. Thank you so much again for your feedback! We hope you have a great day!

I had my CR-V hybrid serviced and the service advisor was

I had my CR-V hybrid serviced and the service advisor was very helpful with questions I had and understanding my expectations. He was not pushy with suggested repairs, which was nice. I liked the open waiting area and complementary coffee station. They also had an arcade, which I?ll have to spend time in there the next time I come in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Car Enthusiast, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

It was my first complementary service so did not have to

It was my first complementary service so did not have to pay but the service was great! Would not justify the price if you have to pay out of pocket.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kiran, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Jon was fantastic!

Jon was fantastic! He was friendly, knowledgeable, and kept me informed every step of the way. The service was completed quickly. I'll definitely come back here for all my future servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Saif, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear that Jon delivered such a great experience. We look forward to your next visit! Take care!

Good service and well communicated .

Good service and well communicated . More words to meet twenty five word limit. I think it?s a waste of my time to require a minimum number of words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jimnc, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Reggie Jackson Airport Honda

Yass was great, she helped me get the Accord I wanted for

Yass was great, she helped me get the Accord I wanted for a long time. If you need a car go see Yass at Reggie Jackson Homda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wintson Johnson, thank you for taking the time to leave a review for us at Reggie Jackson Airport Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Juan was terrific!

Juan was terrific! Great customer service. Juan was polite and explained everything to me regarding my vehicle. The facility was best and clean. I left feeling my car had stellar service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shandra T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. We're looking forward to your next visit with us!

Great salesman, not pushy, willing to negotiate.

Great salesman, not pushy, willing to negotiate. Salesman helped get a service performed for free after we drove off the lot and discovered an issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bill Bishop, thank you for taking the time to leave a review for us at Reggie Jackson Airport Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future.

Always top notch service when visiting Reggie Jackson

Always top notch service when visiting Reggie Jackson Honda. John was so responsive and pleasant. Thanks for making the experience fun and efficient. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

T. Cooper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. We do hope we can be of assistance in the future. Take care!

After the transaction, my salesperson parked the car

After the transaction, my salesperson parked the car outside probably where they park customer's car. When I asked where the car was, the salesperson pointed the direction to me. Many new cars looks alike. I was not familiar with my new car. I had to go around to look for it. If the vehicle was cleaned the cleaner forgot to take out those paper matts inside.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello maine004, thank you for leaving your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.