Vern Eide Honda

Couldn’t have had a better experience. Everything from the minute we walked in until finishing the paperwork was excellent. Our salesperson, Brandt Adamski, made it the best car buying experience we had in a very long time.

The service agent, Angelica Pina, was friendly and she gave good customer service to me and was knowledgeable.

Friendly, clean and organized. The only drawback was I was told it would be about an hour for oil change and wash and it was over 2 hours

Great product, awful service dept. If you need work on vehicle be prepared for something to not be done right and have no one really care afterwards. In the last yr and half I have brought my vehicle in, I have had issues or poor service almost everytime. During an oil change the plug didnt get tightened and leaked oil all over my garage, another time I was suppose to have several services done to my vehicle and none were done except my an oil change when picked up, and this last time brought vehicle in for oil change and maintenance and when truck was picked up by my wife and drove home, someone at honda had removed the tonneau cover support rods and placed one in the bed of truck not installed and other placed on top of cover near back window. This is a massive liability and driving down interstate with that rod not secured could have injured or killed someone. Justin who works in service dept called and was confused and said he would look into it and never heard anything back and left message for Peter the service manager and recieved no call or anything. Took my stuff to vern eide Mitsubishi and they assured me that is not their standard and would take care of everything and did an excellent job. I have heard of 10 to 12 other people that have had similar issues with honda service department so use at your own discretion. Majority have all left honda just because of service dept and their inability to complete tasks and do quality work is an absolute disappointment

Friendly and courteous. They were efficient, and communicative. Service representative made sure that we were Taken care of

JIll does a great job. Keeps me informed on everything. Highly recommend her for any car needs

Great service. Good communication Todd was very efficient and organized with all of the paperwork

We have been buying cars (8) from Vern Eide for 24 years and have never had a bad experience. Emir and his team have always been great to work with and have never disappointed.

This is my 2nd Honda Passport TS I have purchased from Vern Eide/Sioux Falls and it was honestly the most fair, non-stressful experience. That is important to me and in my profession, I am extremely observant and the whole approach from start to finish matters to me.Credit deserved to the Sales Manager for the training and support obviously given to the sales team. Just a very relaxed vibe throughout but attentive. I am 63 and have purchased many cars over the years but I am 100% a Honda girl now since 2022. Josh Cooper was the BEST to work with, really listened and worked hard to get me the car of my dreams! 2026 Passport TSE black out. Seriously Josh was so polite and knowledgeable, accommodating my later arrival at 4:30 and stayed late to complete the sale. He was super patient with explaining all the bells and whistles, technology, etc. ASK FOR JOSH COOPER at Vern Eide and you will not be sorry! Blake in Finance was great too— offered me some warranty packages, but was not pushy in any way when I declined and we wrapped up the paper work in about 20 minutes. Easy peasy. Additionally It was late on a Friday night when most of us are ready to end our work day but Josh was just a trooper about it (stayed about 1.5 hr. Past closing, that’s true dedication and customer service!) and both of these men were truly professional and did not rush me. Huge kudos to the Vern Eide/ Sioux Falls team! I will tell everyone about my positive experience and am SO happy with my purchase! Thank you!

Staff was helpful and listened well. Willing to let us look at several options and gave us time to make a decision.