Reviews
Write a reviewExtremely poor service and overall experience. While most dealerships try to lowball on trade-ins, these people went to the extreme when I wanted to purchase a new vehicle purchase at full retail from them. Even though both trade-ins were in pristine condition, their trade-in offers were many thousands less than even average KBB trade-in values. I understand them wanting to make a profit but it shouldn't be at the expense at completely ripping off customers. Overall this and their other actions, showed a complete lack of any form of customer care. Will shop elsewhere.
Extremely poor service and overall experience. While most dealerships try to lowball on trade-ins, these people went to the extreme when I wanted to purchase a new vehicle purchase at full retail from them. Even though both trade-ins were in pristine condition, their trade-in offers were many thousands less than even average KBB trade-in values. I understand them wanting to make a profit but it shouldn't be at the expense at completely ripping off customers. Overall this and their other actions, showed a complete lack of any form of customer care. Will shop elsewhere.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize that you had a negative experience Ean and we regret that we couldn't reach an agreement on your trade-in. There are a lot of factors that go into what we are able to offer and hope that next time we can make a deal.
Everyone I dealt with was amazing. Easy to work with and actually had a fun experience. I can't wait to bring my new convertible in for a free car wash. Awesome feature.
Everyone I dealt with was amazing. Easy to work with and actually had a fun experience. I can't wait to bring my new convertible in for a free car wash. Awesome feature.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for leaving this excellent review! We're glad that you had a 5 star experience during your visit and look forward to serving you in the future!
There were a few hiccups along the way but Trent did a great job of smoothing them out along the way. He even delivered my new car to me over 3 hours away to make everything a convenient for my wife as possible.
There were a few hiccups along the way but Trent did a great job of smoothing them out along the way. He even delivered my new car to me over 3 hours away to make everything a convenient for my wife as possible.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your excellent experience with others! We always do everything we can to make the process hassle-free for our customers!
Outstanding and Satisfying Service beyond my expectations. Was knowledgeable and was informed timely of nature of service required. Used technology effectively to communicate effectively. Extremely pleased.
Outstanding and Satisfying Service beyond my expectations. Was knowledgeable and was informed timely of nature of service required. Used technology effectively to communicate effectively. Extremely pleased.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair