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Mazda White Plains

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda White Plains from DealerRater.

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A Rare, Respectful, and Seamless Car-Buying Experience! Walking into Mazda White Plains, my guard was up. After past dealership experiences—including having my keys held hostage for a review, and salesmen trying to sneak hidden fees into the total price—I expected the worst. Baris Genc (Customer Experience Specialist) and Andrew Tomassetti (Business Manager) completely flipped the script. They were professional, transparent, and above all, "human." I knew what I wanted regarding my APY, loan terms, and trade-in value for my old Cobalt. While I had to advocate for myself, there was absolutely zero pushback. They willingly handed over copies of the warranty and the CarFax, gave me a fair trade value, and completely respected my boundaries when I declined the "extras"—no high-pressure tactics or guilt trips. Buying a car in NY while living in CT can be a headache, but they handled all the paperwork and explained the process seamlessly. I was out the door in just three hours. They never made me feel stupid or less-than for buying a Mazda CX-30. I highly recommend Mazda White Plains if you want a fair deal and an honest, respectful car-buying experience. Thank you, Baris and Andrew!

A Rare, Respectful, and Seamless Car-Buying Experience! Walking into Mazda White Plains, my guard was up. After past dealership experiences—including having my keys held hostage for a review, and salesmen trying to sneak hidden fees into the total price—I expected the worst. Baris Genc (Customer Experience Specialist) and Andrew Tomassetti (Business Manager) completely flipped the script. They were professional, transparent, and above all, "human." I knew what I wanted regarding my APY, loan terms, and trade-in value for my old Cobalt. While I had to advocate for myself, there was absolutely zero pushback. They willingly handed over copies of the warranty and the CarFax, gave me a fair trade value, and completely respected my boundaries when I declined the "extras"—no high-pressure tactics or guilt trips. Buying a car in NY while living in CT can be a headache, but they handled all the paperwork and explained the process seamlessly. I was out the door in just three hours. They never made me feel stupid or less-than for buying a Mazda CX-30. I highly recommend Mazda White Plains if you want a fair deal and an honest, respectful car-buying experience. Thank you, Baris and Andrew!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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