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Herrin-Gear Lexus

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (608 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 440-1245 (601) 440-1245
Used (601) 440-1251 (601) 440-1251
Service (601) 440-1260 (601) 440-1260

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herrin-Gear Lexus from DealerRater.

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They take exceptional care of their customers every need

They take exceptional care of their customers every need in a very professional manner. Excellent customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

the service appointment was promptly made when requested.

the service appointment was promptly made when requested. My auto went back immediately and the service was prompt. my wait was short.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Always ready when we arrive for our appointment and done

Always ready when we arrive for our appointment and done is a reasonable time. Very helpful customer service group!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very efficient and effect process with excellent customer

Very efficient and effect process with excellent customer service from start to finish. The customer service advisor and service technician were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service! Triston Taylor was great to work with! Would highly recommend Herrin Gear Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer services.

Excellent customer services. Very knowledgeable about your products and services. I’m very pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andy was extremely helpful!

Andy was extremely helpful! I did not have an appointment yet he took care of my LX 570 service needs anyway. He arranged for the service department to complete my 50k mile check up and replace my windshield in record time. This was one of my best experiences at Herrin Gear Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mrs. Lunerdeany is an outstanding employee as I am sure

Mrs. Lunerdeany is an outstanding employee as I am sure you know, very personable/knowledgeable, an asset to any group

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was easy and hassel-free.

It was easy and hassel-free. Christine provided excellent service. She was friendly, knowledgeable, and made it easy for me to schedule an appointment. Being provided a loaner car made it much easier for me to be able to get my car into the service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chip helped me get exactly what I wanted and stayed in

Chip helped me get exactly what I wanted and stayed in communication with me about the status of my order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.