Reviews
Straight forward, very easy to work with, The car was exactly as described online, looked even better in person, no surprises, no pushy sales pitches
Straight forward, very easy to work with, The car was exactly as described online, looked even better in person, no surprises, no pushy sales pitches
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our car buying experience at Oxmoor Mazda was great, pressure free and easy with their knowledgeable staff.
Our car buying experience at Oxmoor Mazda was great, pressure free and easy with their knowledgeable staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was a very long day. They tried to move things along quickly- a little too quickly for me. I felt that they could have given me more for my trade in. They offered me 2500 dollars and then the put a 7000dollar price on it. They said it was the cleanest Saturn they had ever seen
It was a very long day. They tried to move things along quickly- a little too quickly for me. I felt that they could have given me more for my trade in. They offered me 2500 dollars and then the put a 7000dollar price on it. They said it was the cleanest Saturn they had ever seen
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dona, thank you so much again for your feedback! We hope you have a great day!
Great staff working there and a very nice dealership all around. Recommend to anyone to go there for their next vehicle purchase.
Great staff working there and a very nice dealership all around. Recommend to anyone to go there for their next vehicle purchase.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad you had such a positive experience with our team. We truly appreciate your recommendation and your business!
My experience was exceptional, with transparency and everything clearly explained. Orlando guides you toward the purchase that meets your needs with outstanding service. My business on this site was well worth it. Thank you very much.
My experience was exceptional, with transparency and everything clearly explained. Orlando guides you toward the purchase that meets your needs with outstanding service. My business on this site was well worth it. Thank you very much.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad Orlando made your experience easy and informative while helping you find the right vehicle for your needs. We truly appreciate your business!
Friendly and professional stall willing to work with me to make deal work. Very nice facility
Friendly and professional stall willing to work with me to make deal work. Very nice facility
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a review for us at Oxmoor Mazda. We’re happy we could meet your expectations!
My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.
My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the incredible review! We're thrilled Jacob, Mario, and Matthew made your experience at Oxmoor Mazda easy, transparent, and pressure-free from start to finish. We truly appreciate your recommendation and hope you enjoy your new Mazda!
My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.
My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the amazing review, Carl! We're thrilled Matthew, Jacob, and Mario made your experience at Oxmoor Mazda friendly, transparent, and pressure-free from start to finish. We truly appreciate your recommendation and hope you enjoy every mile in your new Mazda!
I do not like writing negative reviews, but this one is well earned. I purchased a brand-new 2026 Mazda CX-70 on 7/31/26 from Oxmoor Mazda. At approximately 500 miles (yes, you read that right), the vehicle began showing signs of a transmission problem. I returned the vehicle to Oxmoor Mazda on 8/18/26 so their service department could diagnose it, but they were unable to recreate the intermittent but very noticeable repetitive jerking that occurred when the vehicle was in reverse. What happened next was extremely disappointing. General Manager Matt Storm’s bottom-line response to me was: “It’s not our problem. We are not responsible for cars that Mazda manufactures. If you bought a Black and Decker product from Walmart, you wouldn’t hold Walmart responsible for a problem with it.” What?! You’re a MAZDA dealership. I then asked about trade-in options. I was told my brand-new CX-70 was worth more than $5,000 less than what I had just paid for it—or approximately $8,000 less including taxes. Mr. Storm referred to the vehicle as “your trade-in with a problem.” His proposed solution was for me to spend several thousand dollars more on a different vehicle. He made it clear that I would be expected to absorb the financial loss, while assuring me that my monthly payment would only increase “a little bit.” An additional $130 per month is not a little bit. What was most disappointing was the complete lack of concern for the fact that I had just purchased a brand-new vehicle from this dealership and was experiencing a significant problem at only 500 miles. Rather than working with me to find a reasonable solution, the situation was treated purely as an opportunity to sell me another car. My impression is that Oxmoor Mazda’s priority is dollars. Period. I genuinely wish I had never walked onto the lot. And after this experience, I have serious reservations about the number of positive reviews for this dealership. If you are considering making a purchase from Oxmoor Mazda, I strongly recommend doing your research and considering how the dealership handles problems after the sale—not just how they treat you while they are trying to earn your business.
I do not like writing negative reviews, but this one is well earned. I purchased a brand-new 2026 Mazda CX-70 on 7/31/26 from Oxmoor Mazda. At approximately 500 miles (yes, you read that right), the vehicle began showing signs of a transmission problem. I returned the vehicle to Oxmoor Mazda on 8/18/26 so their service department could diagnose it, but they were unable to recreate the intermittent but very noticeable repetitive jerking that occurred when the vehicle was in reverse. What happened next was extremely disappointing. General Manager Matt Storm’s bottom-line response to me was: “It’s not our problem. We are not responsible for cars that Mazda manufactures. If you bought a Black and Decker product from Walmart, you wouldn’t hold Walmart responsible for a problem with it.” What?! You’re a MAZDA dealership. I then asked about trade-in options. I was told my brand-new CX-70 was worth more than $5,000 less than what I had just paid for it—or approximately $8,000 less including taxes. Mr. Storm referred to the vehicle as “your trade-in with a problem.” His proposed solution was for me to spend several thousand dollars more on a different vehicle. He made it clear that I would be expected to absorb the financial loss, while assuring me that my monthly payment would only increase “a little bit.” An additional $130 per month is not a little bit. What was most disappointing was the complete lack of concern for the fact that I had just purchased a brand-new vehicle from this dealership and was experiencing a significant problem at only 500 miles. Rather than working with me to find a reasonable solution, the situation was treated purely as an opportunity to sell me another car. My impression is that Oxmoor Mazda’s priority is dollars. Period. I genuinely wish I had never walked onto the lot. And after this experience, I have serious reservations about the number of positive reviews for this dealership. If you are considering making a purchase from Oxmoor Mazda, I strongly recommend doing your research and considering how the dealership handles problems after the sale—not just how they treat you while they are trying to earn your business.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Amy, we’re sorry to hear about your experience and understand your frustration with both the vehicle concerns and how the situation was handled. We take your feedback seriously and would appreciate the opportunity to review this further. Please reach out to me directly so we can better assist you. Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group [email protected]
Bought a 2026 Mazda cx5 preferred. Headlights had white film. Had it 2 weeks Theywould not fix them even under warranty. Dishonest horrible place to deal with gGot rid of it . Never go there again.
Bought a 2026 Mazda cx5 preferred. Headlights had white film. Had it 2 weeks Theywould not fix them even under warranty. Dishonest horrible place to deal with gGot rid of it . Never go there again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re sorry to hear about your experience and understand your frustration regarding the headlight and warranty concerns. We take your feedback seriously and would appreciate the opportunity to look into this further. Please reach out to me directly with your contact information and vehicle details so we can better assist you. Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group [email protected]