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Oxmoor Mazda

(1,111 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 11 awards
2026 state dealer award 2022 state dealer award 2021 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

See all 34 vehicles from this dealership.

About our dealership

Based in Louisville, Kentucky, Oxmoor Mazda is a leading full-service Mazda dealership where your complete satisfaction is our top priority. With one of the largest Mazda selections in our region along with first-class Mazda auto service, you’re going to love the ease and flexibility of our no-pressure sales environment. Furthermore, we understand how great it feels to get behind the wheel of a new vehicle, and we’re absolutely committed to giving you a car-buying experience that you’ll never forget. As part of the Oxmoor Auto Group, you can rest assured knowing that you’ll ‘Get More at Oxmoor’.
We love making it easy for you to find the perfect car and get a great deal while you’re at it.

Service center

Phone number (502) 953-0420

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(1,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oxmoor Mazda from DealerRater.

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Great staff working there and a very nice dealership all around. Recommend to anyone to go there for their next vehicle purchase.

Great staff working there and a very nice dealership all around. Recommend to anyone to go there for their next vehicle purchase.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had such a positive experience with our team. We truly appreciate your recommendation and your business!

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My experience was exceptional, with transparency and everything clearly explained. Orlando guides you toward the purchase that meets your needs with outstanding service. My business on this site was well worth it. Thank you very much.

My experience was exceptional, with transparency and everything clearly explained. Orlando guides you toward the purchase that meets your needs with outstanding service. My business on this site was well worth it. Thank you very much.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad Orlando made your experience easy and informative while helping you find the right vehicle for your needs. We truly appreciate your business!

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Friendly and professional stall willing to work with me to make deal work. Very nice facility

Friendly and professional stall willing to work with me to make deal work. Very nice facility

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Oxmoor Mazda. We’re happy we could meet your expectations!

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My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.

My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible review! We're thrilled Jacob, Mario, and Matthew made your experience at Oxmoor Mazda easy, transparent, and pressure-free from start to finish. We truly appreciate your recommendation and hope you enjoy your new Mazda!

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My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.

My overall experience at Oxmoor Mazda was excellent. Everyone I spoke with was friendly, knowledgeable, and genuinely seemed to care about making the experience a good one. The dealership was very clean and comfortable, with a relaxed atmosphere. I also appreciated that no other salesperson interrupted or pressured me once they knew I was working with Matthew. Every question I had was answered clearly and confidently. It was a casual, respectful, no-pressure buying experience from start to finish. Jacob made the purchase process easy and straightforward. He set me up with the buyer’s order, and the final cost after signing was exactly what he quoted—no surprises and no extra charges added. He was friendly, honest, and easy to work with. I really appreciated the clear pricing and no-pressure experience. Mario was a genuinely nice guy and extremely knowledgeable in his role. He is a rare, true car enthusiast, and we had a great conversation about the vehicles he has owned and the cars I have had over the years. He made the finance process comfortable, professional, and enjoyable. I really appreciated his expertise and the time he took to talk cars with me. Matthew was incredibly knowledgeable about every detail of the car and made sure I was comfortable with it before I left. He helped me set up Apple CarPlay and my MyMazda account, which made the delivery process easy. He even brought me lunch, something they provide for customers on Saturdays. Matthew is friendly, patient, and completely no-pressure—one of the friendliest people I have met in a long time. I highly recommend Oxmoor Mazda and especially Jacob, Mario, and Matthew.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the amazing review, Carl! We're thrilled Matthew, Jacob, and Mario made your experience at Oxmoor Mazda friendly, transparent, and pressure-free from start to finish. We truly appreciate your recommendation and hope you enjoy every mile in your new Mazda!

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I do not like writing negative reviews, but this one is well earned. I purchased a brand-new 2026 Mazda CX-70 on 7/31/26 from Oxmoor Mazda. At approximately 500 miles (yes, you read that right), the vehicle began showing signs of a transmission problem. I returned the vehicle to Oxmoor Mazda on 8/18/26 so their service department could diagnose it, but they were unable to recreate the intermittent but very noticeable repetitive jerking that occurred when the vehicle was in reverse. What happened next was extremely disappointing. General Manager Matt Storm’s bottom-line response to me was: “It’s not our problem. We are not responsible for cars that Mazda manufactures. If you bought a Black and Decker product from Walmart, you wouldn’t hold Walmart responsible for a problem with it.” What?! You’re a MAZDA dealership. I then asked about trade-in options. I was told my brand-new CX-70 was worth more than $5,000 less than what I had just paid for it—or approximately $8,000 less including taxes. Mr. Storm referred to the vehicle as “your trade-in with a problem.” His proposed solution was for me to spend several thousand dollars more on a different vehicle. He made it clear that I would be expected to absorb the financial loss, while assuring me that my monthly payment would only increase “a little bit.” An additional $130 per month is not a little bit. What was most disappointing was the complete lack of concern for the fact that I had just purchased a brand-new vehicle from this dealership and was experiencing a significant problem at only 500 miles. Rather than working with me to find a reasonable solution, the situation was treated purely as an opportunity to sell me another car. My impression is that Oxmoor Mazda’s priority is dollars. Period. I genuinely wish I had never walked onto the lot. And after this experience, I have serious reservations about the number of positive reviews for this dealership. If you are considering making a purchase from Oxmoor Mazda, I strongly recommend doing your research and considering how the dealership handles problems after the sale—not just how they treat you while they are trying to earn your business.

I do not like writing negative reviews, but this one is well earned. I purchased a brand-new 2026 Mazda CX-70 on 7/31/26 from Oxmoor Mazda. At approximately 500 miles (yes, you read that right), the vehicle began showing signs of a transmission problem. I returned the vehicle to Oxmoor Mazda on 8/18/26 so their service department could diagnose it, but they were unable to recreate the intermittent but very noticeable repetitive jerking that occurred when the vehicle was in reverse. What happened next was extremely disappointing. General Manager Matt Storm’s bottom-line response to me was: “It’s not our problem. We are not responsible for cars that Mazda manufactures. If you bought a Black and Decker product from Walmart, you wouldn’t hold Walmart responsible for a problem with it.” What?! You’re a MAZDA dealership. I then asked about trade-in options. I was told my brand-new CX-70 was worth more than $5,000 less than what I had just paid for it—or approximately $8,000 less including taxes. Mr. Storm referred to the vehicle as “your trade-in with a problem.” His proposed solution was for me to spend several thousand dollars more on a different vehicle. He made it clear that I would be expected to absorb the financial loss, while assuring me that my monthly payment would only increase “a little bit.” An additional $130 per month is not a little bit. What was most disappointing was the complete lack of concern for the fact that I had just purchased a brand-new vehicle from this dealership and was experiencing a significant problem at only 500 miles. Rather than working with me to find a reasonable solution, the situation was treated purely as an opportunity to sell me another car. My impression is that Oxmoor Mazda’s priority is dollars. Period. I genuinely wish I had never walked onto the lot. And after this experience, I have serious reservations about the number of positive reviews for this dealership. If you are considering making a purchase from Oxmoor Mazda, I strongly recommend doing your research and considering how the dealership handles problems after the sale—not just how they treat you while they are trying to earn your business.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Amy, we’re sorry to hear about your experience and understand your frustration with both the vehicle concerns and how the situation was handled. We take your feedback seriously and would appreciate the opportunity to review this further. Please reach out to me directly so we can better assist you. Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group [email protected]

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Bought a 2026 Mazda cx5 preferred. Headlights had white film. Had it 2 weeks Theywould not fix them even under warranty. Dishonest horrible place to deal with gGot rid of it . Never go there again.

Bought a 2026 Mazda cx5 preferred. Headlights had white film. Had it 2 weeks Theywould not fix them even under warranty. Dishonest horrible place to deal with gGot rid of it . Never go there again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about your experience and understand your frustration regarding the headlight and warranty concerns. We take your feedback seriously and would appreciate the opportunity to look into this further. Please reach out to me directly with your contact information and vehicle details so we can better assist you. Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group [email protected]

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Dewayne was great! He has sold me my last two Mazdas and if I decide on a third he will be the first person I call!

Dewayne was great! He has sold me my last two Mazdas and if I decide on a third he will be the first person I call!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Jessica! We're glad Dewayne has consistently provided a great experience. We truly appreciate your continued loyalty and look forward to helping with Mazda number three!

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Sales Consultant, Edgar, was excellent. Mgmt made the deal happen by meeting my needs. Should have introduced other members of team, parts, service, and explained process.

Sales Consultant, Edgar, was excellent. Mgmt made the deal happen by meeting my needs. Should have introduced other members of team, parts, service, and explained process.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Steve! We're glad Edgar and our team worked to meet your needs and make the deal happen. We also appreciate your suggestions regarding introductions and explaining the process, and will share them with our team.

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It was an excellent experience, would absolutely return in the future. Josh McManis was great to work with. He was extremely knowledgeable and was easy going.

It was an excellent experience, would absolutely return in the future. Josh McManis was great to work with. He was extremely knowledgeable and was easy going.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Bradley! We're thrilled to hear you had an excellent experience and that Josh made the process easy with his knowledge and laid-back approach. We truly appreciate your kind words and look forward to helping you again in the future. Enjoy your new vehicle!

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