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Apple Auto Mitsubishi

(8 reviews)

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(8 reviews)

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Batteries problem within a 2 years warranty.

Batteries problem within a 2 years warranty. The batteries problem should have been covered under the warranty. I shouldn?t had to pay $140 for another battery.

Batteries problem within a 2 years warranty.

Batteries problem within a 2 years warranty. The batteries problem should have been covered under the warranty. I shouldn?t had to pay $140 for another battery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I received an excellent customer service with the utmost

I received an excellent customer service with the utmost courtesy. Mr. Rhen Keen and his Team went abive and beyond to make sure I got what I wanted.

I received an excellent customer service with the utmost

I received an excellent customer service with the utmost courtesy. Mr. Rhen Keen and his Team went abive and beyond to make sure I got what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! Our team is dedicated to providing top-notch customer service and we are thrilled to hear that you had a great experience with Mr. Rhen Keen and our team. We always strive to go above and beyond for our customers. Thank you for choosing us!

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The people there they know what to do and I’m satisfy

The people there they know what to do and I’m satisfy every time keep the good work up

The people there they know what to do and I’m satisfy

The people there they know what to do and I’m satisfy every time keep the good work up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I would definitely recommend this dealership.

I would definitely recommend this dealership.They worked their magic to help us! Thank you, Rhen Keen!

I would definitely recommend this dealership.

I would definitely recommend this dealership.They worked their magic to help us! Thank you, Rhen Keen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Lifetime powertrain warranty PLUS free oil changes, tire

Lifetime powertrain warranty PLUS free oil changes, tire rotations and car washes for life. WOW!

Lifetime powertrain warranty PLUS free oil changes, tire

Lifetime powertrain warranty PLUS free oil changes, tire rotations and car washes for life. WOW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bout car didnt realize they snuck $3000 warranty.

Bout car didnt realize they snuck $3000 warranty. Asked for refund said 8-12 weeks. Seemed odd. Called. Salesmen called back said it was processed. Been 10 days Bank or i have recieved it. They wonder why people dislike car dealers

Bout car didnt realize they snuck $3000 warranty.

Bout car didnt realize they snuck $3000 warranty. Asked for refund said 8-12 weeks. Seemed odd. Called. Salesmen called back said it was processed. Been 10 days Bank or i have recieved it. They wonder why people dislike car dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Extended Warranty Scam Dealership

Scammers at Apple Mitsubishi...do not buy a car at this a dealership. After reviewing my contract, I discovered that Finance officer Derek Absher, with salesman Rhen Keen's full knowledge, added a $2,000 Extended Warranty and $800 Gap Insurance coverage to my loan without disclosing the cost of such coverages and without my permission to buy or add the Extended Warranty and Gap Coverage cost to the loan. Both the Finance Manager and Rhen mentioned the Extended Warranty and Gap Insurance coverage benefits...but neither the Finance officer nor Rhen disclosed the cost for those coverages at any time... Which lead me to believe the coverages were either at no cost, or they were providing Extended Warranty and Gap coverage benefits for informational purposes.. After intentionally withholding Extended Warranty and Gap Insurance prices from me, the Finance person and Rhen informed me of the monthly payment, which was more than I anticipated. When I questioned them about the higher monthly payment, they both stated that the rate was a result my average credit rating. However, neither Rhen nor the Finance officer disclosed that the $2,800 they added to my loan, without my approval also increased my monthly payments. These scammers Rhen and Derek add Extended Warranties and Gap insurance to customer loans, with the hope and expectation that unsuspecting customers will not discover their dishonesty and unethical scheme tactics until after customers sign the contract. Rhen Keen and Derek Absher scammed me...stay away from Apple Mitsubishi and don't let them scam you

Extended Warranty Scam Dealership

Scammers at Apple Mitsubishi...do not buy a car at this a dealership. After reviewing my contract, I discovered that Finance officer Derek Absher, with salesman Rhen Keen's full knowledge, added a $2,000 Extended Warranty and $800 Gap Insurance coverage to my loan without disclosing the cost of such coverages and without my permission to buy or add the Extended Warranty and Gap Coverage cost to the loan. Both the Finance Manager and Rhen mentioned the Extended Warranty and Gap Insurance coverage benefits...but neither the Finance officer nor Rhen disclosed the cost for those coverages at any time... Which lead me to believe the coverages were either at no cost, or they were providing Extended Warranty and Gap coverage benefits for informational purposes.. After intentionally withholding Extended Warranty and Gap Insurance prices from me, the Finance person and Rhen informed me of the monthly payment, which was more than I anticipated. When I questioned them about the higher monthly payment, they both stated that the rate was a result my average credit rating. However, neither Rhen nor the Finance officer disclosed that the $2,800 they added to my loan, without my approval also increased my monthly payments. These scammers Rhen and Derek add Extended Warranties and Gap insurance to customer loans, with the hope and expectation that unsuspecting customers will not discover their dishonesty and unethical scheme tactics until after customers sign the contract. Rhen Keen and Derek Absher scammed me...stay away from Apple Mitsubishi and don't let them scam you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went to test drive and was told by salesman Steve that I

Went to test drive and was told by salesman Steve that I could not test drive until I gave him my keys to my company truck . No explanation. My truck was never part of any deal to test drive a tiny eclipse car. Red Flag immediately raised. They are running a scam . Buyers beware

Went to test drive and was told by salesman Steve that I

Went to test drive and was told by salesman Steve that I could not test drive until I gave him my keys to my company truck . No explanation. My truck was never part of any deal to test drive a tiny eclipse car. Red Flag immediately raised. They are running a scam . Buyers beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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