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Thayer Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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An amazing and knowledgeable sales team that values customer's time, wants, and needs. I highly recommend Thayer Nissan if you are looking to find the best vehicle tailored to you.

An amazing and knowledgeable sales team that values customer's time, wants, and needs. I highly recommend Thayer Nissan if you are looking to find the best vehicle tailored to you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great family owned business close to home. It’s a new showroom with friendly staff.

Great family owned business close to home. It’s a new showroom with friendly staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I leased a Nissan Rouge about a month ago. Reese Crawford, sales associate helped me through the process with so much information about the process and the vehicle. Reese was very patient with me, as I am a senior and it was the fortune I had leased. Reese was very knowledgeable and and kind. Since I brought home my car, Reese has contacted me several times to make sure everything is going well. I highly recommend anyone looking to buy or lease to contact him. Diana Eisentrager

I leased a Nissan Rouge about a month ago. Reese Crawford, sales associate helped me through the process with so much information about the process and the vehicle. Reese was very patient with me, as I am a senior and it was the fortune I had leased. Reese was very knowledgeable and and kind. Since I brought home my car, Reese has contacted me several times to make sure everything is going well. I highly recommend anyone looking to buy or lease to contact him. Diana Eisentrager

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thayer was great. A complicated transaction because I am in SoCal and they are in Bowling Green, Ohio. Papers were sent overnight, both ways and all went very smoothly. Francis Ping, my salesman has kept me informed as the transfer of title proceeds. Can't wait to see my new (1977) car. I owned it's Doppelganger in '77. Deje Vu

Thayer was great. A complicated transaction because I am in SoCal and they are in Bowling Green, Ohio. Papers were sent overnight, both ways and all went very smoothly. Francis Ping, my salesman has kept me informed as the transfer of title proceeds. Can't wait to see my new (1977) car. I owned it's Doppelganger in '77. Deje Vu

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My normal experience in purchasing a car is not a pleasant one.When purchasing this time my salesman Francis P. Kept the process informative and interesting, making me more at ease. I would recommend Thayer Nissan to my friends for their auto purchases.

My normal experience in purchasing a car is not a pleasant one.When purchasing this time my salesman Francis P. Kept the process informative and interesting, making me more at ease. I would recommend Thayer Nissan to my friends for their auto purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex helped me with the purchase of my 2022 Nissan Murano. He is a very kind and helpful young man. He helped make the new car buying experience a good one! Thank you Alex. Keep up the good work!

Alex helped me with the purchase of my 2022 Nissan Murano. He is a very kind and helpful young man. He helped make the new car buying experience a good one! Thank you Alex. Keep up the good work!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a new explorer from Thayer. Jimmy Wills was my salesman. He is easy to work with and the whole team treated me very well. I love the new explorer and recommend this dealership for your automotive needs

Bought a new explorer from Thayer. Jimmy Wills was my salesman. He is easy to work with and the whole team treated me very well. I love the new explorer and recommend this dealership for your automotive needs

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have had my 2009 F350, 6.4L, in this shop for an LOF (Lube, and filters change), several times as well as an issue with the front end shaking. I have SPECIFICALLY asked for the front end to be greased, (seems like that would be part of the "lube, oil and filters change), on each of those occasions because I had the front end rebuilt two years ago and replaced all the non greaseable parts with ones that could be. The service manager JUST TOLD ME (4/4/2016), the day I'm weighting this review, that because it doesn't specifically say on the repair or shop order to grease the front end, they don't know if it were done. Unbelievable. I just had it in that shop on March 9, according to them. for a LOF and again, I specifically asked for the front end to be greased. but it was not. and the parts are in the back of the truck now to prove it wasn't. I have asked them several other questions regarding servicing the coolant system on this truck, the front end shake, (Please drain my fuel water separator. . .. .. ..we can't sir because you have a trailer hooked up) Next to possibly the ford dealer in Maumee ohio. .. . ... ..quite possibly the most incompetent group of people I have ever dealt with. If I acted this way in my operating room. .. ... . . Frankly, Id be in jail. . ... .My name is Dan, it is 4/4/2016. . .. Don't take your vehicle here.. . .... especially your diesel

I have had my 2009 F350, 6.4L, in this shop for an LOF (Lube, and filters change), several times as well as an issue with the front end shaking. I have SPECIFICALLY asked for the front end to be greased, (seems like that would be part of the "lube, oil and filters change), on each of those occasions because I had the front end rebuilt two years ago and replaced all the non greaseable parts with ones that could be. The service manager JUST TOLD ME (4/4/2016), the day I'm weighting this review, that because it doesn't specifically say on the repair or shop order to grease the front end, they don't know if it were done. Unbelievable. I just had it in that shop on March 9, according to them. for a LOF and again, I specifically asked for the front end to be greased. but it was not. and the parts are in the back of the truck now to prove it wasn't. I have asked them several other questions regarding servicing the coolant system on this truck, the front end shake, (Please drain my fuel water separator. . .. .. ..we can't sir because you have a trailer hooked up) Next to possibly the ford dealer in Maumee ohio. .. . ... ..quite possibly the most incompetent group of people I have ever dealt with. If I acted this way in my operating room. .. ... . . Frankly, Id be in jail. . ... .My name is Dan, it is 4/4/2016. . .. Don't take your vehicle here.. . .... especially your diesel

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
1.0
Overall facilities
3.0
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have been dealing with Thayer since we purchased our 2012 Fusion. I usually don't like dealing with dealerships but decided to give them a chance. They made scheduling really easy and fast. They take the time to inspect the care each time I have been in there and give me a report about the health of our car. Thayer has a nice service of taking you home or to work and returning to get you when your vehicle is in the shop. Our salesman has always made sure that everything was ok and has offered uus a car to drive if we needed it. The Thayer family always follows up with us to make sure that everything was done to our satisfaction even on the simple things. Their price is close to non dealerships and comforting that the parts I receive are the proper ones. I will highly recommend them to anyone.

I have been dealing with Thayer since we purchased our 2012 Fusion. I usually don't like dealing with dealerships but decided to give them a chance. They made scheduling really easy and fast. They take the time to inspect the care each time I have been in there and give me a report about the health of our car. Thayer has a nice service of taking you home or to work and returning to get you when your vehicle is in the shop. Our salesman has always made sure that everything was ok and has offered uus a car to drive if we needed it. The Thayer family always follows up with us to make sure that everything was done to our satisfaction even on the simple things. Their price is close to non dealerships and comforting that the parts I receive are the proper ones. I will highly recommend them to anyone.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Experience purchasing new vehicle from Thayer Ford was tremendously positive. From the second I walked in the sales staff was courteous and attentive, and they could not have made the process easier. The process of selecting, financing, and delivering my new vehicle were all top notch and I have been equally as impressed with the follow up. Car is great. Service was/is great. Couldn't say enough about the experience at Thayer Ford and the quality of people there!

Experience purchasing new vehicle from Thayer Ford was tremendously positive. From the second I walked in the sales staff was courteous and attentive, and they could not have made the process easier. The process of selecting, financing, and delivering my new vehicle were all top notch and I have been equally as impressed with the follow up. Car is great. Service was/is great. Couldn't say enough about the experience at Thayer Ford and the quality of people there!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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