Reviews
Zack, my Audi service representative was outstanding. Informative, resourceful - he found a way for me to get home and was very helpful. Bravo to the Marin Audi Service Team!
Zack, my Audi service representative was outstanding. Informative, resourceful - he found a way for me to get home and was very helpful. Bravo to the Marin Audi Service Team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We’re delighted our service team was informative and resourceful during your Audi A3 service and that we found a way to get you home. We look forward to assisting you again.
Brought car in for faulty day time running light issue. Kept car for 4 days to complete the repair. Picked up car and on way home from dealer, faulty light sensor went off again. Not sure the mechanics there know what they are doing. Service reps are great though at least.
Brought car in for faulty day time running light issue. Kept car for 4 days to complete the repair. Picked up car and on way home from dealer, faulty light sensor went off again. Not sure the mechanics there know what they are doing. Service reps are great though at least.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very prompt and attentive service. Willy was engaged in the conversation and took time to understand my concerns. Highly recommended.
Very prompt and attentive service. Willy was engaged in the conversation and took time to understand my concerns. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your recommendation. We’re glad our service team was prompt and attentive in addressing your concerns with your Audi. We look forward to assisting you again.
Gary's Service has been outstanding year after year, that is one important reason why we continue to purchase our Vehicles at Audi Marin.
Gary's Service has been outstanding year after year, that is one important reason why we continue to purchase our Vehicles at Audi Marin.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting Gary’s service. We’re thrilled to support your Audi S8 year after year and appreciate your continued loyalty. Whenever you need anything, we’re here to help.
Excellent service and highly acommodating of unforeseen circumstances. Was able to hold car for a long time when I couldn't pick up for medical reasons
Excellent service and highly acommodating of unforeseen circumstances. Was able to hold car for a long time when I couldn't pick up for medical reasons
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re pleased our team could accommodate your Audi Q6 e-tron while you focused on your health. We appreciate your trust and look forward to assisting you again.
Audi Marin did a terrific job, diagnosing and fixing a complicated problem another Audi dealer could not. Their communication and service were outstanding. Highly recommended.
Audi Marin did a terrific job, diagnosing and fixing a complicated problem another Audi dealer could not. Their communication and service were outstanding. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted to hear that Jason and our technicians resolved the issue your Audi S5 had when others couldn’t. Your recommendation means a lot and we appreciate your trust. We look forward to helping you with any future service needs.
just a seamless easy experience. no problems and the service was done in a few hours
just a seamless easy experience. no problems and the service was done in a few hours
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your seamless experience with your Audi Q5 service. We’re glad our team completed everything quickly and without any issues.
I had an excellent experience at Audi Marin. They quickly diagnosed and repaired the leak in my Audi, and everything was handled professionally from start to finish. The staff was courteous, kept me informed throughout the process, and made sure the repair was done right. It’s great to find a service department that is knowledgeable, honest, and truly cares about its customers. I highly recommend Audi Marin!
I had an excellent experience at Audi Marin. They quickly diagnosed and repaired the leak in my Audi, and everything was handled professionally from start to finish. The staff was courteous, kept me informed throughout the process, and made sure the repair was done right. It’s great to find a service department that is knowledgeable, honest, and truly cares about its customers. I highly recommend Audi Marin!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear our team swiftly diagnosed and fixed the leak in your Q3, and Elijah made sure you were kept informed every step of the way. Your recognition of our knowledgeable and honest service truly makes our day. Thanks for recommending us!
Please never use AI or I pads again. I waited 3 hours for a procedure that should have been an hour at most. Had nothing to do with your staff who I found very helpful.
Please never use AI or I pads again. I waited 3 hours for a procedure that should have been an hour at most. Had nothing to do with your staff who I found very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Audi Marin. Your feedback and rating mean a lot to us. We will share your comments with the team and hope to see you again!
Really great communication and service. Elijah was a rock thru a lengthy repair. Very happy.
Really great communication and service. Elijah was a rock thru a lengthy repair. Very happy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you pointing out the clear communication we maintained throughout your lengthy repair. Elijah was proud to assist you with your Audi R8, and we’re glad you’re very happy with the results.