Reviews
Michael was amazing!
Michael was amazing! He was so knowledgeable about each BMW model I looked at- he was attentive- paying attention to all my questions and getting me the best answer possible. He wasn’t at all bothered when I changed my mind and decided on a different model. He was busy with several other customers, but we never felt ignored or forgotten. Thanks, Michael Sclafani!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the pleasure of purchasing an M3 from
I recently had the pleasure of purchasing an M3 from Michael Maely, and I can confidently say it was one of the best car-buying experiences I've ever had! From start to finish, Michael made the process smooth and enjoyable, even though I was handling everything long distance, with him based in South Carolina and me in Virginia. Michael's professionalism and expertise were evident from our very first conversation. He patiently answered all my questions, providing detailed information about the M3 and ensuring I felt completely informed every step of the way. His responsiveness was outstanding—no question went unanswered, and he always made time for me, no matter how busy he was. What truly stood out was Michael's commitment to customer satisfaction. He went above and beyond to ensure that my needs were met, coordinating seamlessly with the shipper to guarantee my car was delivered on time. I felt valued as a customer, which is sometimes hard to come by in this industry. The car arrived in pristine condition, just as Michael had promised, and I couldn't be happier with my purchase! If you’re looking for a trustworthy and knowledgeable salesman, I highly recommend Michael Maely. He made my M3 dream a reality, and I’m grateful for his exceptional service! Thank you, Michael, for making this experience truly fabulous!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Seamless transaction for our out of town purchase.
Seamless transaction for our out of town purchase. Our salesman Michael Maely handled everything great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a pre-owned Range Rover from this dealership’s
Purchased a pre-owned Range Rover from this dealership’s general sales manager last June 2023. Sadly 3 days after I owned the vehicle the check engine light came on. They took it back and kept it for a month and charged the aftermarket warranty company (which they sell) a lot of $ for work unrelated to the issue for which it was brought back as confirmed by a certified Landrover mechanic. To which in all fairness they are not…Also, a month later purchased a 2011 Lexus GX470 which was checked out throughly by their mechanics..according to them. This dealership did a basic oil change when it was brought in as a trade in and out back on the lot. A month later we were told by certified Lexus mechanic that it had a major oil leak at the timing belt and to get rid of it as it was a manufacturer's defect by the way the machine molded the cover at factory…it was a trade in at their dealership as the previous owner new they had a major problem and didn’t disclose to the dealer. However, when you are told by the dealership that it’s been checked out…you trust them. Never again will I buy a single vehicle from these flim flam artists. Buyer beware and go somewhere else….
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Overall experience was excellent.
Overall experience was excellent. Sales process was seamless from order placement to delivery. Matt Sclafani stayed fully engaged making sure everything was was seamless. He is friendly and efficient using email, TM and voice communications. Review of car features with Melanie Turner was friendly and very helpful. The whole in-store process was very good with very little waiting…definitely a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a very pleasant experience purchasing our car.
We had a very pleasant experience purchasing our car. Mark was very knowledgeable and patient while we made our selection. Siim was very helpful in assisting us in learning about the car we purchased. We are very happy with our new BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The whole team was great.
The whole team was great. I interacted with several individuals here and all were very helpful positive and made it a great experience. I will definitely buy from here again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Maely is the best Client Advisor I've ever worked
Michael Maely is the best Client Advisor I've ever worked with. He's detailed oriented, has great communication skills and resolves issues in a timely manner. I highly recommend using him to facilitate your purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've purchased many luxury cars in my lifetime - my
I've purchased many luxury cars in my lifetime - my experience with BMW of Myrtle Beach was one of the best overall. I have a smaller BMW dealership closer to my home, but I'm glad I chose to drive a bit further and use BMW of Myrtle Beach. They seem to run a large operation and top to bottom, they're pros. Ordering my car couldn't have been simpler - I configured the car online, spoke to a salesperson (Michael Sclafani) over the phone, we negotiated an acceptable price, and the car was ordered. No need for anything face-to-face, saving me the trip to Myrtle Beach until the car was ready for pickup. All along the way, Michael kept me updated on the status of my new car and I found him honest, conscientious and easy to work with. Best of all, my car came in sooner than I expected and was exactly what I configured. There were no surprises on the price and picking up my car was easy. I'm fairly new to this part of the country, but I feel like I've found a gem with BMW of Myrtle Beach...I'll definitely look to them next time I'm ready to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
March 06, 2024 We recently purchased a car from
March 06, 2024 We recently purchased a car from Merecebes Benz/BMW of Myrtle Beach and we were extremely happy with them from start to finish. We worked with Mark Ongsiako and he went above and beyond to make the process easy and painless. Mark came in on his day off after we reached out and let him know that we wanted to look at it agian. We had gone the previous day to look at the car and we decided to purchase it the next day. He was super friendly, helpful, knowledgeable, professional, and everything you'd look for when looking to purchase a new vehicle! We can't recommend him enough! Thanks so much Mark!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car